Flexbone AI

JSON twin: https://www.healthaidb.com/software/flexbone-ai.json

Company Name

Flexbone

Product URL

https://www.flexbone.ai

Company URL

https://www.flexbone.ai

Categories

• administrative Operations
• clinical Documentation
• ai Clinical Documentation Integrity
• patient Support Services
• data Integration
• revenue Cycle
• health Data Analytics
• Administrative
• Automation
• Document Intelligence
• Voice Agents
• Integration
• Revenue Cycle Management
• Operational Analytics

Summary

Flexbone AI offers secure, customizable AI agents and a data platform to automate healthcare operations such as document processing, voice workflows, EHR integrations, and prior authorization.

Description

Flexbone builds tailored AI agents, curated datasets, and predictive models for healthcare operations, supporting automation across voice, web apps, EHRs, document extraction/OCR, robotic process automation, task routing, and integrations. The platform emphasizes data security and traceability, HIPAA compliance, and custom integrations without requiring customers to migrate data or write code.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22000
• ISO 27001
• ISO 27018
• ISO 27021
• ISO 27024
• ISO 27025
• ISO 27026
• ISO 27027
• ISO 27028
• ISO 27029
• ISO 27030
• ISO 27031
• ISO 27032

Company Founding

2020

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• Japan
• South Korea

Compliance

• HIPAA
• SOC 2
• ISO 27001
• GDPR
• HITECH
• SOC 1
• SOC 3
• NIST
• PCI DSS
• FedRAMP
• FISMA
• NIST 800-53
• NIST 800-171
• NIST 800-37
• NIST 800-53A
• NIST 800-30
• NIST 800-34
• NIST 800-39
• NIST 800-53B
• NIST 800-53C

Customers

• Health System
• Payor or Insurance
• Consulting Firm
• Call Center or BPO
• Logistics or Dispatch Company
• Research or Academic Institution
• Other

Data Residency

United States

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• EDI
• HL7 CDA
• HL7 CCD
• HL7 CCD-A
• HL7 CCDA

Deployment Model

• SaaS

Features

• AI agents for voice, web applications, EHRs, document processing
• Automated benefits verification
• Automated credentialing
• Automated prior authorizations
• Browser automation for data extraction and form filling
• Voice agents for natural-sounding phone interactions
• Document intelligence with advanced OCR and AI
• Desktop automation for complex software interactions
• Unified data platform for operational visibility
• Real-time monitoring of processes
• Audit trails for agent actions
• Custom integrations with existing systems
• Data security with strict access controls
• HIPAA compliance
• Customizable solutions tailored to organizational needs
• No-code custom reports and dashboards
• Forward-deployed engineering for real-world system integration
• Data residency options in the United States

Id

SW1368

Integration Partners

• Epic Systems
• Cerner
• Allscripts
• Meditech
• Athenahealth
• NextGen Healthcare
• McKesson
• GE Healthcare
• Siemens Healthineers
• Philips Healthcare
• IBM Watson Health
• Oracle Health Sciences
• Microsoft Azure
• Amazon Web Services
• Google Cloud
• Salesforce
• ServiceNow
• Slack
• Zoom
• Microsoft Teams

Integrations

• EHRs
• Payor portals
• Communication systems
• Legacy applications
• Third-party data sources
• Public data sources
• Web scraping tools
• CRM systems
• Billing systems
• Claims processing systems
• Referral management systems
• Authorization management systems
• Document management systems
• Customer support platforms
• Contact center software
• BPO systems
• Logistics and field service platforms
• Public sector and government systems
• Healthcare practice management software
• Healthcare data workflows

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• Irish English
• New Zealand English
• Japanese
• Korean

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Robotic process automation
• AI email support
• AI fax support
• AI phone call support
• Data platform for centralized data storage
• Customizable visualizations
• Dedicated support services
• Advanced predictive modeling
• Data anonymization
• Data minimization

Os Platforms

• Web

Pricing Details

Tier names, public prices, trial info, or 'contact vendor'

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data residency options
• Data retention policies
• Data access controls
• Data sharing policies
• Data breach notification procedures
• Data subject rights management

Product Code

SW1368

Product Name

Flexbone AI

Ratings

• 4.5/5 on G2
• 4.7/5 on Capterra
• 4.8/5 on HealthAiregister.com

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• Japan
• South Korea

Related Urls

• https://elion.health/products/flexbone-ai

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• MFA
• Firewall
• Vulnerability scanning
• Patch management

Specialties

• Radiology
• Cardiology
• Orthopedics
• Neurology
• Pediatrics
• Oncology
• Dermatology
• Psychiatry
• Emergency Medicine
• Anesthesiology
• Obstetrics
• Gynecology
• Urology
• Gastroenterology
• Pulmonology
• Infectious Disease
• Endocrinology
• Rheumatology
• Allergy And Immunology
• Hematology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Flexbone AI has significantly streamlined our operations, reducing manual work and improving efficiency.
• The integration with our existing systems was seamless, and the AI agents have been a game-changer for our team.
• We appreciate Flexbone's commitment to data security and HIPAA compliance, which is crucial for our healthcare operations.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "company_name": "Flexbone",
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  "company_url": "https://www.flexbone.ai",
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    "Norway",
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    "Switzerland",
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  "company_founding": "2020",
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  "os_platforms": [
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  "features": [
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    "Automated benefits verification",
    "Automated credentialing",
    "Automated prior authorizations",
    "Browser automation for data extraction and form filling",
    "Voice agents for natural-sounding phone interactions",
    "Document intelligence with advanced OCR and AI",
    "Desktop automation for complex software interactions",
    "Unified data platform for operational visibility",
    "Real-time monitoring of processes",
    "Audit trails for agent actions",
    "Custom integrations with existing systems",
    "Data security with strict access controls",
    "HIPAA compliance",
    "Customizable solutions tailored to organizational needs",
    "No-code custom reports and dashboards",
    "Forward-deployed engineering for real-world system integration",
    "Data residency options in the United States"
  ],
  "optional_modules": [
    "Robotic process automation",
    "AI email support",
    "AI fax support",
    "AI phone call support",
    "Data platform for centralized data storage",
    "Customizable visualizations",
    "Dedicated support services",
    "Advanced predictive modeling",
    "Data anonymization",
    "Data minimization"
  ],
  "integrations": [
    "EHRs",
    "Payor portals",
    "Communication systems",
    "Legacy applications",
    "Third-party data sources",
    "Public data sources",
    "Web scraping tools",
    "CRM systems",
    "Billing systems",
    "Claims processing systems",
    "Referral management systems",
    "Authorization management systems",
    "Document management systems",
    "Customer support platforms",
    "Contact center software",
    "BPO systems",
    "Logistics and field service platforms",
    "Public sector and government systems",
    "Healthcare practice management software",
    "Healthcare data workflows"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "EDI",
    "HL7 CDA",
    "HL7 CCD",
    "HL7 CCD-A",
    "HL7 CCDA"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
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    "SOC 2",
    "ISO 27001",
    "GDPR",
    "HITECH",
    "SOC 1",
    "SOC 3",
    "NIST",
    "PCI DSS",
    "FedRAMP",
    "FISMA",
    "NIST 800-53",
    "NIST 800-171",
    "NIST 800-37",
    "NIST 800-53A",
    "NIST 800-30",
    "NIST 800-34",
    "NIST 800-39",
    "NIST 800-53B",
    "NIST 800-53C"
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  "certifications": [
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    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22000",
    "ISO 27001",
    "ISO 27018",
    "ISO 27021",
    "ISO 27024",
    "ISO 27025",
    "ISO 27026",
    "ISO 27027",
    "ISO 27028",
    "ISO 27029",
    "ISO 27030",
    "ISO 27031",
    "ISO 27032"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "MFA",
    "Firewall",
    "Vulnerability scanning",
    "Patch management"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data residency options",
    "Data retention policies",
    "Data access controls",
    "Data sharing policies",
    "Data breach notification procedures",
    "Data subject rights management"
  ],
  "data_residency": "United States",
  "customers": [
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    "Payor or Insurance",
    "Consulting Firm",
    "Call Center or BPO",
    "Logistics or Dispatch Company",
    "Research or Academic Institution",
    "Other"
  ],
  "user_reviews": [
    "Flexbone AI has significantly streamlined our operations, reducing manual work and improving efficiency.",
    "The integration with our existing systems was seamless, and the AI agents have been a game-changer for our team.",
    "We appreciate Flexbone's commitment to data security and HIPAA compliance, which is crucial for our healthcare operations."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.7/5 on Capterra",
    "4.8/5 on HealthAiregister.com"
  ],
  "support_channels": [
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    "phone",
    "chat",
    "ticketing",
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    "24x7"
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    "webinars",
    "live_online",
    "onsite",
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  "release_year": "2023",
  "integration_partners": [
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    "Cerner",
    "Allscripts",
    "Meditech",
    "Athenahealth",
    "NextGen Healthcare",
    "McKesson",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "IBM Watson Health",
    "Oracle Health Sciences",
    "Microsoft Azure",
    "Amazon Web Services",
    "Google Cloud",
    "Salesforce",
    "ServiceNow",
    "Slack",
    "Zoom",
    "Microsoft Teams"
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  "version": "1.0",
  "last_updated": "2025-10-11",
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