JSON twin: https://www.healthaidb.com/software/findhelp.json
Findhelp
https://company.findhelp.com/products/platform/
Findhelp (formerly Aunt Bertha) is a closed-loop referral platform and nationwide social care network that helps health systems, payers, governments, and community organizations screen for social needs, search and refer to local resources, track outcomes, and manage payments for social care services.
A cloud-based social care and SDoH platform built on a nationwide, curated directory of free and reduced-cost programs. Key capabilities include SDoH screening and assessments, searchable resource directory, secure digital referrals with closed-loop tracking, configurable/custom branded networks, reporting and analytics, invoicing/payments for community-delivered services, and integrations with EHRs and other systems.
yes
2010
US-hosted (customer/regional options available by contract)
P0603
2025-09-07
commercial, proprietary
Tiered enterprise offerings; pricing and specific tiers not publicly listed—contact vendor for demo and quote. (See company pricing/contact pages.)
enterprise_quote
2010
product
1.0
{
"company_name": "Findhelp",
"company_url": "https://company.findhelp.com/",
"company_offices": [
"United States"
],
"company_founding": "2010",
"product_url": "https://company.findhelp.com/products/platform/",
"categories": [
"social determinants of health",
"referral management",
"care coordination",
"closed-loop referrals",
"network / community resource directory",
"reporting and analytics",
"payments and invoicing",
"integrations / interoperability"
],
"market_segment": [
"enterprise",
"healthcare",
"government",
"nonprofit"
],
"links": [
"https://company.findhelp.com/",
"https://company.findhelp.com/products/platform/",
"https://company.findhelp.com/products/the-findhelp-network/",
"https://company.findhelp.com/products/analytics/",
"https://company.findhelp.com/products/customer-integrations/",
"https://company.findhelp.com/pricing/",
"https://company.findhelp.com/privacy/",
"https://support.findhelp.com/",
"https://klasresearch.com/review/findhelp/215954",
"https://www.g2.com/products/findhelp/reviews"
],
"summary": "Findhelp (formerly Aunt Bertha) is a closed-loop referral platform and nationwide social care network that helps health systems, payers, governments, and community organizations screen for social needs, search and refer to local resources, track outcomes, and manage payments for social care services.",
"description": "A cloud-based social care and SDoH platform built on a nationwide, curated directory of free and reduced-cost programs. Key capabilities include SDoH screening and assessments, searchable resource directory, secure digital referrals with closed-loop tracking, configurable/custom branded networks, reporting and analytics, invoicing/payments for community-delivered services, and integrations with EHRs and other systems.",
"target_users": [
"care coordinators",
"community health workers",
"social workers",
"clinicians",
"health system administrators",
"population health teams",
"health plan/payer administrators",
"government/public health agencies",
"community-based organizations (CBOs)",
"patients/clients"
],
"specialties": [
"social determinants of health (SDoH)",
"care coordination",
"population health",
"community resource navigation",
"referral management",
"care transitions",
"community-based service delivery",
"behavioral health (social support linkages)"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English",
"Spanish"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Tiered enterprise offerings; pricing and specific tiers not publicly listed—contact vendor for demo and quote. (See company pricing/contact pages.)",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Closed-loop referrals (send, track, close outcomes)",
"SDoH screening and automatic program recommendations",
"Configurable branded platform and site",
"Searchable nationwide community resource directory",
"Referral intake and program management",
"Longitudinal tracking and outcomes reporting",
"Code mapping for billing and quality (Z-codes, LOINC, SNOMED-CT)",
"Multilingual support (100+ languages)",
"Per-referral consent and consent transparency",
"CBO (community-based org) network management",
"Custom program listings (order/fulfill covered goods/services)",
"Automated featured/contracted program routing",
"Population-level analytics and reporting",
"Integrations via native, launch, API, and webhooks",
"Referral permissions and access controls"
],
"optional_modules": [
"Reporting & Analytics",
"Payments & Invoicing",
"Customized Networks",
"Marketplace"
],
"integrations": [
"Epic",
"Oracle Health (Cerner)",
"NextGen",
"eClinicalWorks",
"Athenahealth",
"Salesforce",
"CareCompass",
"Innovaccer",
"Optum",
"ZeOmega",
"iCarol (211 integration)",
"VisionLink (211 integration)",
"Uber Health",
"FreshConnect",
"Foodsmart",
"MHIK"
],
"data_standards": [
"LOINC",
"SNOMED-CT",
"ICD-10 Z-codes"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST"
],
"certifications": [
"HITRUST"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logs",
"Per-referral consent controls",
"Webhooks (secure integration endpoints)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Per-referral consent and transparency",
"User ability to remove access to their data",
"Commitment to not sell social care data"
],
"data_residency": "US-hosted (customer/regional options available by contract)",
"customers": [
"Camden Coalition",
"Health Net (Centene)",
"City of Denton, TX",
"Nebraska Investment Finance Authority (NIFA)",
"Florida Agency for Health Care Administration (AHCA)",
"Michigan Health Information Network Shared Services (MiHIN)"
],
"user_reviews": [
"\"Findhelp is excellent.\"",
"\"Findhelp.org is a great resource.\"",
"\"Findhelp is a good start.\""
],
"ratings": [],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "2010",
"integration_partners": [
"MiHIN",
"Health Net / Centene",
"State Medicaid agencies (e.g., Florida AHCA)",
"KLAS (research/coverage)"
],
"id": "P0603",
"slug": "findhelp",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/findhelp.json"
}
}