ExtendedCare Telehealth

JSON twin: https://www.healthaidb.com/software/extendedcare-telehealth.json

Company Name

ExtendedCare

Product URL

https://www.extcare.com/telehealth

Company URL

https://www.extcare.com

Categories

• clinical Care
• patient Facing
• telehealth
• patient Engagement
• remote Monitoring
• healthcare It
• clinical Workflow Automation
• enterprise Solutions
• security
• compliance Management
• Clinical
• Remote Patient Monitoring
• Virtual Care
• Clinical Workflow Integration
• Security And Compliance

Summary

ExtendedCare Telehealth is a comprehensive, HIPAA-compliant telehealth platform that integrates seamlessly with electronic health records (EHRs) to facilitate virtual consultations and remote patient monitoring across various healthcare settings.

Description

ExtendedCare Telehealth offers a unified telehealth solution that connects patients and providers through high-definition video consultations, remote patient monitoring, and virtual nursing services. The platform integrates with EHRs like Epic, enabling clinicians to conduct scheduled and on-demand video appointments directly from their existing workflows. It supports various care scenarios, including at-home visits, inpatient consultations, and community health center deployments. Powered by Cisco's secure video and collaboration network, the platform ensures enterprise-grade security and scalability. Additionally, it offers features such as device management, real-time image annotations, and integration with medical-grade cameras for enhanced patient evaluations.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2017

Company Offices

• United States
• Canada
• United Kingdom
• Germany
• France
• Australia
• India
• China
• Japan
• Brazil

Compliance

• HIPAA
• ISO 27001
• GDPR
• HITRUST certification

Customers

• Health Systems Vignette

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Seamless integration with EHRs for scheduled and on-demand video appointments
• High-definition video experience for productive interactions
• Support for various devices: web browsers, smartphones, tablets, in-room TVs, mobile carts, Cisco collaboration endpoints
• Configurable waiting rooms and access for family caregivers
• Personalized care with options to invite additional family caregivers
• Remote patient monitoring with Telesitter, supporting up to 12 concurrent patient rooms
• Integration with Cisco Webex for robust collaboration
• User-controlled features with granular configuration per facility, department, provider, room, patient, and visit
• Real-time encounter reports and audit logs for system monitoring
• Self-test functionalities to ensure connectivity before visits
• Educational videos and surveys for patient engagement
• Support for language interpretation services through integration with Cloudbreak Health's Martti
• Remote rounding and monitoring for isolated and quarantined patients
• Automated workflows for care teams to enhance efficiency
• Access via bedside monitors/TVs, mobile devices, Cisco endpoints, and kiosks
• Integration with community health centers and external organizations
• Support for various care settings: hospitals, clinics, schools, mobile stroke units, community centers
• Configurable per user, per facility, per department, per provider, per room, per patient, per visit

Id

SW1336

Integration Partners

• Cisco Webex

Integrations

• Epic Monitor
• Cisco Webex
• Cloudbreak Health's Martti
• Community health centers
• External organizations

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Vietnamese
• Turkish
• Polish
• Ukrainian

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• health system

Optional Modules

• Telesitter
• Cloudbreak Health's Martti integration
• Patient engagement platform

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing and demo; enterprise deployments and custom quotes available.

Pricing Model

enterprise_quote

Privacy Features

• Business Associate Agreement (BAA) available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1336

Product Name

ExtendedCare Telehealth

Ratings

• 4.5 out of 5 - G2, August 12, 2021
• 4.0 out of 5 - Capterra, November 20, 2018
• 4.0 out of 5 - Capterra, December 10, 2018

Regions Available

• United States
• International

Related Urls

• https://elion.health/products/extendedcare

Release Year

2017

Security Features

• Encryption in transit and at rest
• Role-based access control (RBAC)
• Single sign-on (SSO)
• Audit logs
• Two-factor authentication (2FA)

Specialties

• Ambulatory Care
• Primary Care
• Urgent Care
• Chronic Care Management
• Post-operative Follow-up
• Behavioral Health/telepsych
• Telestroke
• Teleicu
• Emergency Department/teletriage
• Virtual Nursing
• Telesitting

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Cisco Webex license
• Cisco collaboration infrastructure

Target Users

• clinicians
• nurses
• patients
• IT administrators
• health system leaders
• care managers
• telehealth coordinators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "The thing that I like the best is that I can trust that the connection will be secure. Therefore, I can speak freely." - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees), August 12, 2021
• "The easy and fast access to my patient information, my appointment schedule, and easy platform for electronic sessions with my patients." - Adjunct Professor, Higher Education, December 10, 2018
• "This program is easy to use, with many features to make the client/clinician experience a good one (i.e., whiteboard, screen sharing, browser, layout options, etc). They have fantastic customer support—answering calls/emails quickly and ready to join you online to help troubleshoot any problems." - Speech Pathologist, November 20, 2018
• "It has been very good." - Adjunct Professor, Higher Education, December 10, 2018
• "The easy and fast access to my patient information, my appointment schedule, and easy platform for electronic sessions with my patients." - Adjunct Professor, Higher Education, December 10, 201

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ExtendedCare Telehealth",
  "company_name": "ExtendedCare",
  "product_url": "https://www.extcare.com/telehealth",
  "company_url": "https://www.extcare.com",
  "related_urls": [
    "https://elion.health/products/extendedcare"
  ],
  "product_code": "SW1336",
  "summary": "ExtendedCare Telehealth is a comprehensive, HIPAA-compliant telehealth platform that integrates seamlessly with electronic health records (EHRs) to facilitate virtual consultations and remote patient monitoring across various healthcare settings.",
  "description": "ExtendedCare Telehealth offers a unified telehealth solution that connects patients and providers through high-definition video consultations, remote patient monitoring, and virtual nursing services. The platform integrates with EHRs like Epic, enabling clinicians to conduct scheduled and on-demand video appointments directly from their existing workflows. It supports various care scenarios, including at-home visits, inpatient consultations, and community health center deployments. Powered by Cisco's secure video and collaboration network, the platform ensures enterprise-grade security and scalability. Additionally, it offers features such as device management, real-time image annotations, and integration with medical-grade cameras for enhanced patient evaluations.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "telehealth",
    "patient Engagement",
    "remote Monitoring",
    "healthcare It",
    "clinical Workflow Automation",
    "enterprise Solutions",
    "security",
    "compliance Management",
    "Clinical",
    "Patient-facing",
    "Telehealth",
    "Patient Engagement",
    "Remote Patient Monitoring",
    "Virtual Care",
    "Healthcare It",
    "Clinical Workflow Integration",
    "Enterprise Solutions",
    "Security And Compliance"
  ],
  "market_segment": [
    "enterprise",
    "health system"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "IT administrators",
    "health system leaders",
    "care managers",
    "telehealth coordinators"
  ],
  "specialties": [
    "Ambulatory Care",
    "Primary Care",
    "Urgent Care",
    "Chronic Care Management",
    "Post-operative Follow-up",
    "Behavioral Health/telepsych",
    "Telestroke",
    "Teleicu",
    "Emergency Department/teletriage",
    "Virtual Nursing",
    "Telesitting"
  ],
  "regions_available": [
    "United States",
    "International"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Vietnamese",
    "Turkish",
    "Polish",
    "Ukrainian"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; enterprise deployments and custom quotes available.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Australia",
    "India",
    "China",
    "Japan",
    "Brazil"
  ],
  "company_founding": "2017",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Seamless integration with EHRs for scheduled and on-demand video appointments",
    "High-definition video experience for productive interactions",
    "Support for various devices: web browsers, smartphones, tablets, in-room TVs, mobile carts, Cisco collaboration endpoints",
    "Configurable waiting rooms and access for family caregivers",
    "Personalized care with options to invite additional family caregivers",
    "Remote patient monitoring with Telesitter, supporting up to 12 concurrent patient rooms",
    "Integration with Cisco Webex for robust collaboration",
    "User-controlled features with granular configuration per facility, department, provider, room, patient, and visit",
    "Real-time encounter reports and audit logs for system monitoring",
    "Self-test functionalities to ensure connectivity before visits",
    "Educational videos and surveys for patient engagement",
    "Support for language interpretation services through integration with Cloudbreak Health's Martti",
    "Remote rounding and monitoring for isolated and quarantined patients",
    "Automated workflows for care teams to enhance efficiency",
    "Access via bedside monitors/TVs, mobile devices, Cisco endpoints, and kiosks",
    "Integration with community health centers and external organizations",
    "Support for various care settings: hospitals, clinics, schools, mobile stroke units, community centers",
    "Configurable per user, per facility, per department, per provider, per room, per patient, per visit"
  ],
  "optional_modules": [
    "Telesitter",
    "Cloudbreak Health's Martti integration",
    "Patient engagement platform"
  ],
  "integrations": [
    "Epic Monitor",
    "Cisco Webex",
    "Cloudbreak Health's Martti",
    "Community health centers",
    "External organizations"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": [
    "Cisco Webex license",
    "Cisco collaboration infrastructure"
  ],
  "compliance": [
    "HIPAA",
    "ISO 27001",
    "GDPR",
    "HITRUST certification"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO)",
    "Audit logs",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Health Systems Vignette"
  ],
  "user_reviews": [
    "\"The thing that I like the best is that I can trust that the connection will be secure. Therefore, I can speak freely.\" - Sierra W., Travel Medical Social Worker, Small-Business (50 or fewer employees), August 12, 2021",
    "\"The easy and fast access to my patient information, my appointment schedule, and easy platform for electronic sessions with my patients.\" - Adjunct Professor, Higher Education, December 10, 2018",
    "\"This program is easy to use, with many features to make the client/clinician experience a good one (i.e., whiteboard, screen sharing, browser, layout options, etc). They have fantastic customer support—answering calls/emails quickly and ready to join you online to help troubleshoot any problems.\" - Speech Pathologist, November 20, 2018",
    "\"It has been very good.\" - Adjunct Professor, Higher Education, December 10, 2018",
    "\"The easy and fast access to my patient information, my appointment schedule, and easy platform for electronic sessions with my patients.\" - Adjunct Professor, Higher Education, December 10, 201"
  ],
  "ratings": [
    "4.5 out of 5 - G2, August 12, 2021",
    "4.0 out of 5 - Capterra, November 20, 2018",
    "4.0 out of 5 - Capterra, December 10, 2018"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Cisco Webex"
  ],
  "id": "SW1336",
  "slug": "extendedcare-telehealth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/extendedcare-telehealth.json"
  }
}