extendedcare

JSON twin: https://www.healthaidb.com/software/extendedcare.json

Company Name

Extended Care

Product URL

https://www.extcare.com/telehealth

Company URL

https://www.extcare.com

Categories

Summary

ExtendedCare is a clinically integrated telehealth platform that enables scheduled and on‑demand multi‑party video visits across inpatient, outpatient, and community settings.

Description

ExtendedCare Telehealth delivers configurable, EHR‑integrated virtual care workflows for health systems and care networks, supporting inpatient virtual care (virtual rounding, telesitting), outpatient and specialty visits, emergency/urgent teletriage, post‑acute/home‑based care, and community/FQHC deployments. The platform emphasizes clinical integration, multi‑party video, and workflow configurability.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0589

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial / proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and demo; enterprise deployments and custom quotes available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2017

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Extended Care",
  "company_url": "https://www.extcare.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "product_url": "https://www.extcare.com/telehealth",
  "categories": [
    "virtual and at-home care",
    "telehealth",
    "patient-facing",
    "clinical",
    "patient engagement"
  ],
  "market_segment": [
    "enterprise",
    "health system"
  ],
  "links": [
    "https://www.extcare.com",
    "https://www.extcare.com/telehealth",
    "https://www.extcare.com/telehealth/features",
    "https://www.extcare.com/about-us",
    "https://www.extcare.com/about-us/customers",
    "https://www.extcare.com/privacy-policy",
    "https://www.extcare.com/schedule-demo",
    "https://elion.health/product/extendedcare-telehealth",
    "https://www.gartner.com/reviews/market/next-generation-interactive-patient-care/products/extendedcare-bedside",
    "https://apps.apple.com/us/app/extendedcare-cloud/id1457828757"
  ],
  "summary": "ExtendedCare is a clinically integrated telehealth platform that enables scheduled and on‑demand multi‑party video visits across inpatient, outpatient, and community settings.",
  "description": "ExtendedCare Telehealth delivers configurable, EHR‑integrated virtual care workflows for health systems and care networks, supporting inpatient virtual care (virtual rounding, telesitting), outpatient and specialty visits, emergency/urgent teletriage, post‑acute/home‑based care, and community/FQHC deployments. The platform emphasizes clinical integration, multi‑party video, and workflow configurability.",
  "target_users": [
    "physicians/clinicians",
    "nurses",
    "telehealth coordinators",
    "IT/admin",
    "patients",
    "health system leaders",
    "care managers"
  ],
  "specialties": [
    "ambulatory care",
    "primary care",
    "urgent care",
    "chronic care management",
    "post‑operative follow up",
    "behavioral health/telepsych",
    "telestroke",
    "teleICU",
    "emergency department/teletriage",
    "virtual nursing",
    "telesitting"
  ],
  "regions_available": [
    "United States",
    "International / global (health systems worldwide)"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; enterprise deployments and custom quotes available.",
  "license": "commercial / proprietary",
  "deployment_model": [
    "cloud (SaaS)",
    "on_premise",
    "hybrid"
  ],
  "os_platforms": [
    "Web (browser)",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Cisco endpoints"
  ],
  "features": [
    "Video visits (HD video)",
    "EHR-integrated launch from clinician workflow (Epic example)",
    "Real-time workflows (chat -> chart, annotations)",
    "Telesitting / multi-room monitoring with concurrent streams",
    "Device assignments (associate monitors/endpoints to rooms/depts)",
    "Self-test for patient device connectivity",
    "Support for Cisco endpoints (DX, SX, Roomkit)",
    "Configurable workflows by department/user",
    "Reporting and auditing (encounter & system reports)",
    "EMR and clinical workflow integrations",
    "Image annotation/drawing",
    "Scalable enterprise-grade video powered by Cisco"
  ],
  "optional_modules": [
    "Telesitter module",
    "Integrated carts & devices",
    "Device management/assignments",
    "Advanced reporting/audit module"
  ],
  "integrations": [
    "Epic",
    "Cisco video endpoints (DX, SX, Roomkit)",
    "EHR systems (generic EMR integration via web services)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ISO 27001",
    "GDPR",
    "HITRUST"
  ],
  "certifications": [
    "HITRUST"
  ],
  "security_features": [
    "End-to-end encryption",
    "Audit logging",
    "Enterprise-grade security"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Queen's Health Systems",
    "Iron Bow",
    "Cloudbreak",
    "LanguageLine",
    "Epic",
    "Cisco"
  ],
  "user_reviews": [
    "Excellent app for doctors appointments. I found it very convenient way to connect with my doctors through this app.",
    "App provides an intuitive, interactive video-rich communications suite that's transforming the delivery of care across the continuum."
  ],
  "ratings": [
    "Apple App Store — 5.0 out of 5 (3 ratings)"
  ],
  "support_channels": [
    "ticketing",
    "demo/contact request",
    "email"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Cisco Webex",
    "Epic",
    "Iron Bow",
    "Cloudbreak",
    "LanguageLine",
    "Horus Scope"
  ],
  "id": "P0589",
  "slug": "extendedcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/extendedcare.json"
  }
}