experian-patient-estimates

JSON twin: https://www.healthaidb.com/software/experian-patient-estimates.json

Company Name

Experian Health

Product URL

https://www.experian.com/healthcare/products/payment-tools/patient-billing-and-pay

Company URL

https://www.experian.com

Categories

Summary

Experian Patient Estimates is a web-based price-transparency and patient payment estimation tool that generates personalized out-of-pocket cost estimates using real-time benefit, payer-contracted rates, and provider pricing.

Description

A solution from Experian Health that produces accurate, patient-specific estimates of liability (copays, deductibles, coinsurance) prior to or at point of service; supports self-service patient portals, printable/downloadable estimates, reporting on estimates run, and integration with revenue cycle workflows to improve collections and price transparency compliance.

Api Available

yes

Certifications

Company Founding

1996

Company Offices

Compliance

Customers

Data Residency

US-based hosting (primarily US region)

Data Standards

Deployment Model

Features

Id

P0585

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, typically sold as part of Experian Health enterprise solutions or bundles; pricing available by quote; request demo/trial via vendor.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Experian Health",
  "company_url": "https://www.experian.com",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Ireland",
    "Brazil",
    "India",
    "Australia",
    "Canada"
  ],
  "company_founding": "1996",
  "product_url": "https://www.experian.com/healthcare/products/payment-tools/patient-billing-and-pay",
  "categories": [
    "administrative",
    "financial",
    "patient-facing",
    "revenue cycle management",
    "price transparency",
    "patient engagement",
    "self-service"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.experian.com/healthcare/products/payment-tools/patient-billing-and-pay",
    "https://www.experian.com/content/dam/marketing/na/healthcare/brochures/patient-estimates.pdf",
    "https://www.experian.com/healthcare/",
    "https://www.experian.com/content/dam/marketing/na/healthcare/brochures/patient-estimates-medical-groups-product-sheet.pdf",
    "https://www.experian.com/blogs/healthcare/how-patient-estimates-improve-healthcare-price-transparency-and-planning/",
    "https://www.experian.com/blogs/healthcare/patient-payment-estimator/",
    "https://www.experian.com/content/dam/marketing/na/healthcare/brochures/simplifying-healthcare-experian-health.pdf",
    "https://www.experian.com/blogs/healthcare/patient-estimates-joins-the-athenahealth-marketplace/"
  ],
  "summary": "Experian Patient Estimates is a web-based price-transparency and patient payment estimation tool that generates personalized out-of-pocket cost estimates using real-time benefit, payer-contracted rates, and provider pricing.",
  "description": "A solution from Experian Health that produces accurate, patient-specific estimates of liability (copays, deductibles, coinsurance) prior to or at point of service; supports self-service patient portals, printable/downloadable estimates, reporting on estimates run, and integration with revenue cycle workflows to improve collections and price transparency compliance.",
  "target_users": [
    "hospital administrators",
    "revenue cycle managers",
    "patient financial counselors",
    "billing and collections staff",
    "schedulers/registrars",
    "clinicians/providers (for shared decision-making)",
    "patients/consumers"
  ],
  "specialties": [
    "hospitals and health systems",
    "medical groups",
    "ambulatory care/clinics",
    "surgery centers",
    "radiology/imaging",
    "oncology",
    "cardiology",
    "orthopedics",
    "primary care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, typically sold as part of Experian Health enterprise solutions or bundles; pricing available by quote; request demo/trial via vendor.",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "Mobile web"
  ],
  "features": [
    "Patient out-of-pocket cost estimation (copay, deductible, coinsurance)",
    "Real-time payer rate and eligibility lookup",
    "Mobile-friendly patient estimator widget/portal",
    "Pre-service payment estimation and collection guidance",
    "Estimate breakdown by service and CPT/charge code",
    "Integration with patient scheduling/registration workflows",
    "Estimate printable/emailed to patient",
    "Support for self-service patient price transparency",
    "Estimate accuracy adjustments using payer-specific rules",
    "Reporting/analytics on estimates and collections"
  ],
  "optional_modules": [
    "Patient payment collection/checkout",
    "Payment plan setup",
    "Advanced analytics and benchmarking",
    "EHR/registration workflow connectors"
  ],
  "integrations": [
    "athenahealth",
    "Allscripts",
    "Epic (via integrations/workflow connectors)",
    "Cerner (via integrations/workflow connectors)",
    "Practice management / billing systems",
    "Payer eligibility systems"
  ],
  "data_standards": [
    "HL7 v2",
    "X12 (270/271 eligibility and other transactions)",
    "FHIR (emerging/support for modern integrations)"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO / SAML support",
    "Audit logging"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient-facing estimate disclosure controls"
  ],
  "data_residency": "US-based hosting (primarily US region)",
  "customers": [
    "Banner Health",
    "Blessing Health System",
    "Yale New Haven Health",
    "St. Clair Hospital",
    "Northwell Health"
  ],
  "user_reviews": [
    "My good faith estimate was about $500. My final bill AFTER insurance close to $7000.",
    "Experian Health showed multiple soft credit pulls on my file after a visit.",
    "Hospitals' posted estimates often differ significantly from final bills; estimates can be misleading."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "athenahealth",
    "Epic",
    "Recondo",
    "UST"
  ],
  "id": "P0585",
  "slug": "experian-patient-estimates",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/experian-patient-estimates.json"
  }
}