experian-health-paymentsafe

JSON twin: https://www.healthaidb.com/software/experian-health-paymentsafe.json

Company Name

Experian Health

Product URL

https://www.experian.com/healthcare/products/payment-tools/secure-patient-healthcare-payment-solutions

Company URL

https://www.experian.com/healthcare

Categories

Summary

PaymentSafe is Experian Health's secure, processor‑agnostic patient payment processing solution that enables healthcare providers to accept and automate payments across channels (patient portal, IVR, point‑of‑sale, phone, mail).

Description

PaymentSafe is a healthcare-focused payment engine that securely captures patient payments (credit/debit, eCheck, cash/check via processing workflows), integrates with revenue cycle systems and Experian Health products, supports automated collections and payment plans, and is designed to increase patient collections while maintaining compliance and data security. It is offered as an enterprise solution and can be embedded in patient portals, IVR systems, and registration/front‑end workflows.

Api Available

unknown

Certifications

Company Founding

1996

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0582

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, enterprise contracts and implementation quotes; no public list prices or trial information published.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Experian Health",
  "company_url": "https://www.experian.com/healthcare",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Ireland",
    "India",
    "Brazil",
    "Australia",
    "Canada"
  ],
  "company_founding": "1996",
  "product_url": "https://www.experian.com/healthcare/products/payment-tools/secure-patient-healthcare-payment-solutions",
  "categories": [
    "administrative",
    "revenue cycle management",
    "patient payments",
    "patient-facing",
    "payment processing",
    "patient engagement"
  ],
  "market_segment": [
    "enterprise",
    "small and mid-size (SMB)"
  ],
  "links": [
    "https://www.experian.com/healthcare/products/payment-tools/secure-patient-healthcare-payment-solutions",
    "https://www.experian.com/content/dam/marketing/na/healthcare/brochures/paymentsafe.pdf",
    "https://www.experian.com/healthcare/products/payment-tools/patient-payments",
    "https://elion.health/products/experian-health-paymentsafe",
    "https://www.experian.com/healthcare/",
    "https://www.youtube.com/watch?v=50hTK6q3z_w",
    "https://www.experian.com/blogs/healthcare/using-digital-patient-payment-solutions-to-expedite-healthcare-collections/",
    "https://www.capterra.com/p/212115/Experian-Healthcare-Patient-Scheduling/"
  ],
  "summary": "PaymentSafe is Experian Health's secure, processor‑agnostic patient payment processing solution that enables healthcare providers to accept and automate payments across channels (patient portal, IVR, point‑of‑sale, phone, mail).",
  "description": "PaymentSafe is a healthcare-focused payment engine that securely captures patient payments (credit/debit, eCheck, cash/check via processing workflows), integrates with revenue cycle systems and Experian Health products, supports automated collections and payment plans, and is designed to increase patient collections while maintaining compliance and data security. It is offered as an enterprise solution and can be embedded in patient portals, IVR systems, and registration/front‑end workflows.",
  "target_users": [
    "revenue cycle administrators",
    "billing and collections staff",
    "patient access/registration teams",
    "finance/treasury teams",
    "patients (self-pay/patient portal users)",
    "integration/IT teams"
  ],
  "specialties": [
    "general hospital",
    "ambulatory/clinics",
    "health system revenue cycle"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, enterprise contracts and implementation quotes; no public list prices or trial information published.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web",
    "Kiosk",
    "Workstation",
    "iOS",
    "Android"
  ],
  "features": [
    "Point-of-service payment capture",
    "Point-to-point encryption (P2PE)",
    "Pre-populated account history across encounters",
    "Support for multiple payment types (credit, debit, eChecking, check, cash, money order)",
    "Recurring billing",
    "Web-based payment tool",
    "Kiosk and portal payment options",
    "Automatic settlement and electronic remittance",
    "Remittance file inclusion for posting",
    "Centralized collections across revenue cycle"
  ],
  "optional_modules": [
    "Account history option",
    "Recurring billing module",
    "Kiosk payment module"
  ],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "PCI DSS",
    "HIPAA"
  ],
  "certifications": [
    "PCI DSS compliance"
  ],
  "security_features": [
    "Point-to-point encryption (P2PE)",
    "PCI-compliant card devices",
    "Encryption in transit and at rest"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Weill Cornell",
    "Wooster (Wooster Community Hospital)",
    "Emory Healthcare",
    "Blessing Health System",
    "Yale New Haven Health",
    "Mercy"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "email (contact form)",
    "documentation",
    "account management"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "implementation support"
  ],
  "release_year": "",
  "integration_partners": [
    "Epic"
  ],
  "id": "P0582",
  "slug": "experian-health-paymentsafe",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/experian-health-paymentsafe.json"
  }
}