JSON twin: https://www.healthaidb.com/software/epic.json
Epic
https://www.epic.com/software/
Epic is a comprehensive, enterprise electronic health record (EHR) platform that centralizes clinical, administrative and financial workflows for health systems, practices, payers and patients.
Epic provides a single integrated health record and suite of modules including inpatient/outpatient EHR, scheduling, revenue cycle, patient portal (MyChart), population health, analytics, interoperability tools (Care Everywhere, Epic on FHIR), telehealth, and specialty-specific workflow content. It is deployed primarily at large health systems and integrated delivery networks and is delivered as on-premises or cloud-hosted (Epic Cloud) solutions with vendor-supported implementations.
yes
1979
Primary US hosting (Epic Cloud); other region hosting negotiated per customer (on-prem deployments allow customer-chosen residency)
P0547
2025-09-07
proprietary commercial
No public list prices; enterprise licensing and implementation quoted per customer. Contact vendor for pricing, typically includes license, implementation, training, and annual support fees.
enterprise_quote
1979
Windows clients (Hyperspace), Epic server stack with InterSystems Caché/IRIS database; customer-hosted hardware or Epic Cloud hosting (details per implementation)
product
1.0
{
"company_name": "Epic",
"company_url": "https://www.epic.com/",
"company_offices": [
"United States",
"United Kingdom",
"India",
"Australia",
"Canada",
"Netherlands",
"United Arab Emirates"
],
"company_founding": "1979",
"product_url": "https://www.epic.com/software/",
"categories": [
"clinical",
"administrative",
"patient-facing",
"interoperability",
"analytics",
"population health"
],
"market_segment": [
"enterprise",
"health system",
"hospital"
],
"links": [
"https://www.epic.com/",
"https://www.epic.com/software/",
"https://www.epic.com/contact/",
"https://open.epic.com/",
"https://showroom.epic.com/",
"https://mychart.org/",
"https://www.g2.com/products/epic/reviews",
"https://en.wikipedia.org/wiki/Epic_Systems"
],
"summary": "Epic is a comprehensive, enterprise electronic health record (EHR) platform that centralizes clinical, administrative and financial workflows for health systems, practices, payers and patients.",
"description": "Epic provides a single integrated health record and suite of modules including inpatient/outpatient EHR, scheduling, revenue cycle, patient portal (MyChart), population health, analytics, interoperability tools (Care Everywhere, Epic on FHIR), telehealth, and specialty-specific workflow content. It is deployed primarily at large health systems and integrated delivery networks and is delivered as on-premises or cloud-hosted (Epic Cloud) solutions with vendor-supported implementations.",
"target_users": [
"physicians/clinicians",
"nurses",
"advanced practice providers",
"health system administrators",
"billing/revenue cycle staff",
"patients (via MyChart)",
"population health teams",
"IT/health informaticists",
"researchers",
"payers/health plans"
],
"specialties": [
"primary care",
"internal medicine",
"pediatrics",
"cardiology",
"oncology",
"radiology",
"pathology/laboratory",
"emergency medicine",
"surgery",
"obstetrics & gynecology",
"behavioral health",
"anesthesiology",
"rehabilitation",
"home health",
"pharmacy"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Ireland",
"Netherlands",
"Sweden",
"Denmark",
"Norway",
"Germany",
"Australia",
"Singapore"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Dutch",
"Swedish",
"Danish",
"Norwegian"
],
"pricing_model": "enterprise_quote",
"pricing_details": "No public list prices; enterprise licensing and implementation quoted per customer. Contact vendor for pricing, typically includes license, implementation, training, and annual support fees.",
"license": "proprietary commercial",
"deployment_model": [
"on_prem",
"hosted_cloud",
"hybrid"
],
"os_platforms": [
"Web",
"Windows (Hyperspace)",
"iOS (Haiku/MyChart)",
"Android (Canto/MyChart)"
],
"features": [
"Comprehensive EHR (inpatient and outpatient)",
"Scheduling and patient access",
"Revenue cycle management / billing",
"Clinical documentation and order entry",
"Clinical decision support and alerts",
"Medication management / eMAR",
"Laboratory (Beaker) order/results",
"Radiology workflow (Radiant) integration",
"Surgery/operative scheduling (OpTime)",
"Patient portal / MyChart (messaging, appointments, results)",
"Population health / analytics (Cosmos, reporting)",
"Telehealth / virtual care",
"Care coordination and HIE connectivity",
"Security, audit, and user management",
"Interfaces/API management and developer sandbox"
],
"optional_modules": [
"MyChart (patient portal)",
"Beaker (laboratory)",
"Radiant (radiology)",
"Willow (pharmacy)",
"OpTime (operating room/surgery)",
"Cupid (cardiology)",
"Stork (OB)",
"Cogito (analytics/AI capabilities)",
"Cosmos (research/population analytics)",
"Care Everywhere (HIE module)"
],
"integrations": [
"PACS / radiology systems (vendor integrations e.g., GE, Philips)",
"Laboratory instruments/vendors",
"Medical device integrations (bedside monitors, infusion pumps)",
"Billing and clearinghouses",
"Health information exchanges (HIEs)",
"Patient engagement apps (via MyChart/Open Epic)",
"Third‑party apps via open.epic / Epic on FHIR",
"Cerner (external EHRs via interfaces)",
"Allscripts (external EHRs via interfaces)",
"MEDITECH (external EHRs via interfaces)",
"ADTs and scheduling systems",
"Clinical registries and research platforms"
],
"data_standards": [
"FHIR (USCDI/SMART on FHIR)",
"HL7 v2",
"CCDA / CDA",
"DICOM",
"LOINC",
"SNOMED CT",
"ICD-10",
"OAuth2 / OpenID Connect / SAML"
],
"api_available": "yes",
"system_requirements": "Windows clients (Hyperspace), Epic server stack with InterSystems Caché/IRIS database; customer-hosted hardware or Epic Cloud hosting (details per implementation)",
"compliance": [
"HIPAA",
"HITECH",
"ONC Cures Act / ONC Health IT Certification",
"GDPR (where applicable/contracted)",
"SOC 2 (customer/hosting agreements may apply)"
],
"certifications": [
"ONC Health IT Certification (Epic certified modules)",
"Industry standard security attestations (SOC reports available via contracts)"
],
"security_features": [
"Encryption in transit (TLS) and at rest",
"Role-based access control (RBAC)",
"Single sign-on (SSO) / SAML / OAuth2 support",
"Audit logging and tamper-evident logs",
"Multi-factor authentication (where configured)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Patient consent and access controls (consent management)",
"De-identification / data export controls",
"Patient data access logs and patient-requested data controls"
],
"data_residency": "Primary US hosting (Epic Cloud); other region hosting negotiated per customer (on-prem deployments allow customer-chosen residency)",
"customers": [
"Mayo Clinic",
"Cleveland Clinic",
"Johns Hopkins Medicine",
"Kaiser Permanente",
"Mass General Brigham",
"Stanford Health Care",
"UCSF Health",
"Mount Sinai Health System",
"NYU Langone Health",
"Cedars-Sinai",
"Vanderbilt University Medical Center",
"Baylor Scott & White Health",
"Intermountain Healthcare",
"University of Michigan Health",
"University of Pennsylvania Health System",
"Children's Hospital of Philadelphia",
"Memorial Sloan Kettering Cancer Center",
"Duke Health",
"UC San Diego Health",
"Rush University Medical Center"
],
"user_reviews": [
"Once you learn the workflows Epic is very powerful and integrates patient data well, but the learning curve is steep.",
"Epic is robust and physician-friendly for charting, but there are a lot of clicks and templates can be cumbersome.",
"The support and community resources helped a lot during go-live — strong vendor-driven training.",
"Customizations made Epic fit our workflows, but upgrades and maintenance required significant internal effort.",
"Epic's interoperability and patient record consolidation are excellent compared to legacy systems.",
"Reporting and analytics can be complex; building custom reports often needs specialist resources.",
"Mobile and patient portal features improved patient engagement at our organization.",
"Implementation timelines and costs were larger than expected — requires executive commitment and resources.",
"After optimization it saved clinician time, but initial usability for some users felt clunky.",
"Good security/compliance posture; the system meets enterprise-level requirements."
],
"ratings": [
"G2 — product reviews and satisfaction scores available on G2 (Epic product page)",
"Capterra — user reviews and pros/cons entries for EpicCare",
"KLAS Research — vendor performance and product-specific rankings for Epic",
"Gartner Peer Insights — verified user reviews for Epic products",
"Software Advice / SoftwareReviews — aggregated user reviews for Epic"
],
"support_channels": [
"phone",
"ticketing",
"email",
"community",
"onsite (implementation/support teams)",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "1979",
"integration_partners": [
"Google Cloud",
"Microsoft",
"Amazon Web Services (AWS)",
"Accenture",
"Deloitte",
"Cognizant",
"1upHealth",
"MuleSoft (via partners)",
"Health Level Seven (HL7) interfaces",
"Epic App Orchard ecosystem partners",
"TrinetX",
"Cloud hosting / migration partners (various systems integrators)",
"Philips (clinical integrations)",
"GE Healthcare (interfaces)",
"Cerner (third-party interfacing via standards)",
"Various LIS/RIS/Lab and imaging vendors (via interfaces)"
],
"id": "P0547",
"slug": "epic",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/epic.json"
}
}