ensemble-health-partners

JSON twin: https://www.healthaidb.com/software/ensemble-health-partners.json

Company Name

Ensemble Health Partners

Product URL

https://www.ensemblehp.com/rcm-intelligence/

Company URL

https://www.ensemblehp.com

Categories

Summary

Ensemble Health Partners provides AI‑powered, technology‑enabled end‑to‑end revenue cycle management (RCM) services and analytics for hospitals and health systems.

Description

A commercial RCM company combining human operators, proprietary AI (EIQ) and analytics to manage billing, claims, denials prevention, pre‑bill validation, automation and reporting for hospitals and health systems; offers managed services, applied ML models, harmonized clinical and financial data, HITRUST‑certified security, and operational support for large provider organizations.

Api Available

unknown

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0541

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for custom enterprise pricing and service agreements; no public list prices or free trial information available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Ensemble Health Partners",
  "company_url": "https://www.ensemblehp.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "product_url": "https://www.ensemblehp.com/rcm-intelligence/",
  "categories": [
    "administrative",
    "revenue cycle management",
    "analytics",
    "AI/decisioning",
    "RCM outsourcing",
    "EHR optimization"
  ],
  "market_segment": [
    "enterprise"
  ],
  "links": [
    "https://www.ensemblehp.com",
    "https://www.ensemblehp.com/about-us/",
    "https://www.ensemblehp.com/contact/",
    "https://www.ensemblehp.com/rcm-intelligence/",
    "https://www.ensemblehp.com/end-to-end-rcm-partnership/",
    "https://www.ensemblehp.com/results/optimize-ehr/",
    "https://www.ensemblehp.com/compliance/",
    "https://www.ensemblehp.com/cybersecurity/",
    "https://www.ensemblehp.com/blog/ensemble-health-partners-receives-best-in-klas-designation-for-full-revenue-cycle-outsourcing-for-the-third-year-in-a-row/",
    "https://www.ensemblehp.com/wp-content/uploads/2024/06/KLAS-Research-End-to-End-Revenue-Cycle-Outsourcing-2023.pdf"
  ],
  "summary": "Ensemble Health Partners provides AI‑powered, technology‑enabled end‑to‑end revenue cycle management (RCM) services and analytics for hospitals and health systems.",
  "description": "A commercial RCM company combining human operators, proprietary AI (EIQ) and analytics to manage billing, claims, denials prevention, pre‑bill validation, automation and reporting for hospitals and health systems; offers managed services, applied ML models, harmonized clinical and financial data, HITRUST‑certified security, and operational support for large provider organizations.",
  "target_users": [
    "health system executives",
    "revenue cycle managers",
    "billing and coding specialists",
    "hospital finance teams",
    "clinical documentation specialists",
    "RCM operators",
    "compliance/security teams"
  ],
  "specialties": [
    "hospital medicine",
    "inpatient billing",
    "outpatient billing",
    "surgery/surgical services",
    "emergency medicine",
    "clinical documentation improvement",
    "oncology billing"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for custom enterprise pricing and service agreements; no public list prices or free trial information available.",
  "license": "proprietary/commercial",
  "deployment_model": [
    "managed_services",
    "cloud/SaaS",
    "hybrid"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "EIQ AI decisioning engine for RCM",
    "Data aggregation and harmonization from multiple hospital systems",
    "Pre-bill analysis and anomaly detection for claims",
    "Predictive analytics and real-time scoring",
    "Automated workflow and task automation (agentic AI / RPA)",
    "Dashboards, reporting and root-cause analytics",
    "Denials prevention and clinical-alignment support",
    "Claims error prevention and revenue protection",
    "OCR and document digitization (paper-to-data conversion)",
    "Operator guidance and action recommendations"
  ],
  "optional_modules": [
    "AI-driven clinical alignment",
    "Pre-bill analytics module",
    "Advanced predictive analytics",
    "Automation / RPA augmentation"
  ],
  "integrations": [
    "Epic",
    "Payer systems (claims / payers)",
    "EHR systems (multiple hospital EHRs)",
    "Scanning / document ingestion systems"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "ICD-10",
    "SNOMED CT"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HITRUST r2",
    "HIPAA"
  ],
  "certifications": [
    "HITRUST r2"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Role-based access control (RBAC)",
    "Audit logging",
    "Incident response / security program"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Privacy controls and compliance governance"
  ],
  "data_residency": "",
  "customers": [
    "Bon Secours Mercy Health",
    "Carilion Clinic",
    "ThedaCare",
    "Methodist Le Bonheur Healthcare",
    "Multiple mid-sized and large hospitals and health systems (over 380 hospitals)"
  ],
  "user_reviews": [
    "They will buy out the entirety of your revenue cycle team and you'll no longer be an employee at your hospital; you'll be employed through them.",
    "They pay coders practically nothing and global associates from India have started replacing our local coding staff.",
    "Most clients are highly satisfied with Ensemble's RCO services; they perform day-to-day operational work well and deliver measurable results.",
    "Helped us collect money that was due to the organization and improved pre-service collections by a noticeable margin.",
    "Customer experience is strong — received high marks in client satisfaction and patient financial experience improvements."
  ],
  "ratings": [
    "KLAS Research — Best in KLAS designation; overall score 91.3 (ranked first across customer experience categories)",
    "Glassdoor — ~2.9/5 (employee reviews aggregate; coding teams reported lower scores)",
    "Modern Healthcare / Best in Business — recognized (award/recognition listings)",
    "HFMA MAP Awards — multiple client partnerships recognized (award participation)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "client_portal",
    "account_management"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite_training",
    "internal_training_and_education_department"
  ],
  "release_year": "",
  "integration_partners": [
    "Databricks",
    "Cohere",
    "Solventum",
    "EHR and payer systems via integrations (unnamed/custom integrations)"
  ],
  "id": "P0541",
  "slug": "ensemble-health-partners",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ensemble-health-partners.json"
  }
}