Engage

JSON twin: https://www.healthaidb.com/software/engage.json

Company Name

Commure

Product URL

https://www.commure.com/engage

Company URL

https://www.commure.com

Categories

• care Coordination
• patient Engagement
• digital Health
• administrative Operations
• clinical Decision Support
• ehr Integration
• patient Experience & Engagement
• clinical Workflow Optimization
• preventive Care
• chronic Care Management
• Clinical Care Coordination
• Healthcare Automation
• Ai In Healthcare
• Patient Experience
• Operational Efficiency
• Preventative Medicine
• Chronic Disease Management

Summary

Commure Engage is a clinical care coordination platform that automates patient engagement through over 500 digital care pathways, enhancing patient experiences and operational efficiency.

Description

Commure Engage is a scalable platform designed to improve patient experiences and streamline care journeys by activating, engaging, and monitoring patients via automated and evidence-based digital navigation pathways. It offers over 500 curated and customizable digital care pathways, integrating digital therapeutics, automated nudges, devices, and AI analytics within the EHR to support patients across various care specialties. The platform aims to enhance care access, reduce costs, and improve clinical outcomes by automating multiple digital initiatives and reducing manual work for healthcare teams. It also provides easy access to care through SMS, voice, and web interfaces, without requiring a dedicated app. Additionally, Commure Engage has demonstrated significant improvements in patient engagement and reduced no-show rates in partnerships with health systems like Yale New Haven Health System. ([commure.com](https://www.commure.com/engage?utm_source=openai))

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2017

Company Offices

• United States

Compliance

• HIPAA
• HITECH

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• ICD-10
• CPT

Deployment Model

• SaaS

Features

• Automated digital care pathways (500+ templates)
• Omni-channel patient engagement (SMS, chat, IVR)
• Conversational AI–powered chat and virtual assistants
• Appointment reminders and confirmation/cancellation workflows
• Self-scheduling and waitlist outreach
• Abandoned call recovery and targeted follow-up
• EHR-triggered/prescribable therapeutic modules
• Clinical care coordination and patient monitoring
• Operational automation to reduce call center volume
• Outcome tracking and care-journey analytics

Id

SW1140

Integration Partners

Integrations

• EHR integrations (general; supports prescribing modules via EHR)
• IVR systems
• SMS gateways
• Conversational AI platforms/chatbots

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• AI-driven conversational modules
• Therapeutic/prescribable modules (EHR-prescribed)

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1140

Product Name

Engage

Ratings

Regions Available

• United States

Related Urls

• https://elion.health/products/commure-engage

Release Year

""

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Orthopedics
• Cardiology
• Gastroenterology
• Respiratory Systems
• Radiology
• Preventative Medicine
• Social Determinants Of Health
• Covid-19
• Ophthalmology
• Oncology
• Urology
• Endocrinology

Support Channels

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• Care Coordinators
• Health Systems
• Payors
• Life Sciences Organizations

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Engage",
  "company_name": "Commure",
  "product_url": "https://www.commure.com/engage",
  "company_url": "https://www.commure.com",
  "related_urls": [
    "https://elion.health/products/commure-engage"
  ],
  "product_code": "SW1140",
  "summary": "Commure Engage is a clinical care coordination platform that automates patient engagement through over 500 digital care pathways, enhancing patient experiences and operational efficiency.",
  "description": "Commure Engage is a scalable platform designed to improve patient experiences and streamline care journeys by activating, engaging, and monitoring patients via automated and evidence-based digital navigation pathways. It offers over 500 curated and customizable digital care pathways, integrating digital therapeutics, automated nudges, devices, and AI analytics within the EHR to support patients across various care specialties. The platform aims to enhance care access, reduce costs, and improve clinical outcomes by automating multiple digital initiatives and reducing manual work for healthcare teams. It also provides easy access to care through SMS, voice, and web interfaces, without requiring a dedicated app. Additionally, Commure Engage has demonstrated significant improvements in patient engagement and reduced no-show rates in partnerships with health systems like Yale New Haven Health System. ([commure.com](https://www.commure.com/engage?utm_source=openai))",
  "categories": [
    "care Coordination",
    "patient Engagement",
    "digital Health",
    "administrative Operations",
    "clinical Decision Support",
    "ehr Integration",
    "patient Experience & Engagement",
    "clinical Workflow Optimization",
    "preventive Care",
    "chronic Care Management",
    "Clinical Care Coordination",
    "Patient Engagement",
    "Digital Health",
    "Healthcare Automation",
    "Ai In Healthcare",
    "Ehr Integration",
    "Patient Experience",
    "Operational Efficiency",
    "Preventative Medicine",
    "Chronic Disease Management"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "Care Coordinators",
    "Health Systems",
    "Payors",
    "Life Sciences Organizations"
  ],
  "specialties": [
    "Orthopedics",
    "Cardiology",
    "Gastroenterology",
    "Respiratory Systems",
    "Radiology",
    "Preventative Medicine",
    "Social Determinants Of Health",
    "Covid-19",
    "Ophthalmology",
    "Oncology",
    "Urology",
    "Endocrinology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated digital care pathways (500+ templates)",
    "Omni-channel patient engagement (SMS, chat, IVR)",
    "Conversational AI–powered chat and virtual assistants",
    "Appointment reminders and confirmation/cancellation workflows",
    "Self-scheduling and waitlist outreach",
    "Abandoned call recovery and targeted follow-up",
    "EHR-triggered/prescribable therapeutic modules",
    "Clinical care coordination and patient monitoring",
    "Operational automation to reduce call center volume",
    "Outcome tracking and care-journey analytics"
  ],
  "optional_modules": [
    "AI-driven conversational modules",
    "Therapeutic/prescribable modules (EHR-prescribed)"
  ],
  "integrations": [
    "EHR integrations (general; supports prescribing modules via EHR)",
    "IVR systems",
    "SMS gateways",
    "Conversational AI platforms/chatbots"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "ICD-10",
    "CPT"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "\"\"",
  "integration_partners": [],
  "id": "SW1140",
  "slug": "engage",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/engage.json"
  }
}