Emmie

JSON twin: https://www.healthaidb.com/software/emmie.json

Company Name

Epic

Product URL

https://www.epic.com/epic/page/trademark-list/

Company URL

https://www.epic.com

Categories

• patient Facing
• clinical Care
• administrative Operations
• Clinical
• Administrative

Summary

Emmie is an AI assistant integrated into Epic Systems' MyChart patient portal, designed to enhance patient engagement and streamline healthcare interactions.

Description

Emmie is an AI-powered assistant embedded within Epic Systems' MyChart patient portal. It assists patients by answering questions about lab results, recommending screenings, and scheduling appointments, thereby facilitating continuous, personalized patient interaction beyond traditional office hours. This integration aims to improve patient engagement and support healthcare providers by reducing administrative burdens. Emmie is part of a suite of AI tools introduced by Epic, including Art for clinicians and Penny for revenue cycle management, all developed to optimize healthcare delivery through artificial intelligence.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO
• SOC 2
• ISO 27001
• FedRAMP
• SOC 1/2/3
• CMMC
• PCI DSS

Company Founding

1979

Company Offices

• United States
• United Kingdom
• Netherlands
• United Arab Emirates
• Saudi Arabia
• Finland
• Australia
• Singapore
• Norway
• Denmark

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• FedRAMP
• ISO/IEC 27018
• SOC 1/2/3
• CMMC
• PCI DSS

Customers

Data Residency

Primary US hosting (Epic Cloud); other region hosting negotiated per customer (on-prem deployments allow customer-chosen residency)

Data Standards

• FHIR (USCDI/SMART on FHIR)
• HL7 v2
• CCDA / CDA
• DICOM
• LOINC
• SNOMED CT
• ICD-10
• OAuth2 / OpenID Connect / SAML

Deployment Model

• on_prem
• hosted_cloud
• hybrid

Features

• Comprehensive EHR (inpatient and outpatient)
• Scheduling and patient access
• Revenue cycle management / billing
• Clinical documentation and order entry
• Clinical decision support and alerts
• Medication management / eMAR
• Laboratory (Beaker) order/results
• Radiology workflow (Radiant) integration
• Surgery/operative scheduling (OpTime)
• Patient portal / MyChart (messaging, appointments, results)
• Population health / analytics (Cosmos, reporting)
• Telehealth / virtual care
• Care coordination and HIE connectivity
• Security, audit, and user management
• Interfaces/API management and developer sandbox

Id

SW2607

Integration Partners

Integrations

• Google Cloud
• Microsoft
• Amazon Web Services (AWS)
• Accenture
• Deloitte
• Cognizant
• 1upHealth
• MuleSoft (via partners)
• Health Level Seven (HL7) interfaces
• Epic App Orchard ecosystem partners
• TrinetX
• Cloud hosting / migration partners (various systems integrators)
• Philips (clinical integrations)
• GE Healthcare (interfaces)
• Cerner (third-party interfacing via standards)
• Various LIS/RIS/Lab and imaging vendors (via interfaces)
• PACS / radiology systems (vendor integrations e.g., GE, Philips)
• Laboratory instruments/vendors
• Medical device integrations (bedside monitors, infusion pumps)
• Billing and clearinghouses

Languages Supported

• English
• Spanish
• French
• German
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Arabic
• Mandarin
• Hindi
• Japanese
• Korean
• Malay
• Tamil
• Telugu
• Bengali
• Punjabi
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Advanced reporting
• Mobile applications (Haiku, Canto)
• Patient engagement tools
• Clinical decision support tools
• Telehealth solutions
• Population health analytics
• Revenue cycle management
• Clinical documentation tools
• Order entry systems
• Laboratory information systems

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization
• GDPR compliance
• HIPAA compliance
• ISO/IEC 27018 compliance
• SOC 1/2/3 compliance
• CMMC compliance
• PCI DSS compliance

Product Code

SW2607

Product Name

Emmie

Ratings

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Saudi Arabia
• United Arab Emirates
• Singapore
• Malaysia
• New Zealand
• Japan
• South Korea
• China
• India

Related Urls

• https://icthealth.org/news/epic-launches-new-ai-tools-for-patients-and-healthcare-providers
• https://www.advisory.com/daily-briefing/2025/08/28/epic-meeting
• https://www.beckershospitalreview.com/healthcare-information-technology/ehrs/epic-releases-new-ai-tools/
• https://www.healthcareitnews.com/news/epic-unveils-ai-agents-showcases-new-foundational-models
• https://timmarongroup.com/epic-annual-meeting-ai-advancements-take-the-stage/

Release Year

""

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP
• OAuth 2.0
• OpenID Connect
• Mutual TLS Authentication
• API Rate Limiting and Throttling

Specialties

• General Medicine
• Preventive Care
• Patient Engagement

Support Channels

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• patients
• clinicians
• administrators

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Emmie",
  "company_name": "Epic",
  "product_url": "https://www.epic.com/epic/page/trademark-list/",
  "company_url": "https://www.epic.com",
  "related_urls": [
    "https://icthealth.org/news/epic-launches-new-ai-tools-for-patients-and-healthcare-providers",
    "https://www.advisory.com/daily-briefing/2025/08/28/epic-meeting",
    "https://www.beckershospitalreview.com/healthcare-information-technology/ehrs/epic-releases-new-ai-tools/",
    "https://www.healthcareitnews.com/news/epic-unveils-ai-agents-showcases-new-foundational-models",
    "https://timmarongroup.com/epic-annual-meeting-ai-advancements-take-the-stage/"
  ],
  "product_code": "SW2607",
  "summary": "Emmie is an AI assistant integrated into Epic Systems' MyChart patient portal, designed to enhance patient engagement and streamline healthcare interactions.",
  "description": "Emmie is an AI-powered assistant embedded within Epic Systems' MyChart patient portal. It assists patients by answering questions about lab results, recommending screenings, and scheduling appointments, thereby facilitating continuous, personalized patient interaction beyond traditional office hours. This integration aims to improve patient engagement and support healthcare providers by reducing administrative burdens. Emmie is part of a suite of AI tools introduced by Epic, including Art for clinicians and Penny for revenue cycle management, all developed to optimize healthcare delivery through artificial intelligence.",
  "categories": [
    "patient Facing",
    "clinical Care",
    "administrative Operations",
    "Patient-facing",
    "Clinical",
    "Administrative"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "administrators"
  ],
  "specialties": [
    "General Medicine",
    "Preventive Care",
    "Patient Engagement"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Saudi Arabia",
    "United Arab Emirates",
    "Singapore",
    "Malaysia",
    "New Zealand",
    "Japan",
    "South Korea",
    "China",
    "India"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Arabic",
    "Mandarin",
    "Hindi",
    "Japanese",
    "Korean",
    "Malay",
    "Tamil",
    "Telugu",
    "Bengali",
    "Punjabi",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Netherlands",
    "United Arab Emirates",
    "Saudi Arabia",
    "Finland",
    "Australia",
    "Singapore",
    "Norway",
    "Denmark"
  ],
  "company_founding": "1979",
  "deployment_model": [
    "on_prem",
    "hosted_cloud",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Comprehensive EHR (inpatient and outpatient)",
    "Scheduling and patient access",
    "Revenue cycle management / billing",
    "Clinical documentation and order entry",
    "Clinical decision support and alerts",
    "Medication management / eMAR",
    "Laboratory (Beaker) order/results",
    "Radiology workflow (Radiant) integration",
    "Surgery/operative scheduling (OpTime)",
    "Patient portal / MyChart (messaging, appointments, results)",
    "Population health / analytics (Cosmos, reporting)",
    "Telehealth / virtual care",
    "Care coordination and HIE connectivity",
    "Security, audit, and user management",
    "Interfaces/API management and developer sandbox"
  ],
  "optional_modules": [
    "Advanced reporting",
    "Mobile applications (Haiku, Canto)",
    "Patient engagement tools",
    "Clinical decision support tools",
    "Telehealth solutions",
    "Population health analytics",
    "Revenue cycle management",
    "Clinical documentation tools",
    "Order entry systems",
    "Laboratory information systems"
  ],
  "integrations": [
    "Google Cloud",
    "Microsoft",
    "Amazon Web Services (AWS)",
    "Accenture",
    "Deloitte",
    "Cognizant",
    "1upHealth",
    "MuleSoft (via partners)",
    "Health Level Seven (HL7) interfaces",
    "Epic App Orchard ecosystem partners",
    "TrinetX",
    "Cloud hosting / migration partners (various systems integrators)",
    "Philips (clinical integrations)",
    "GE Healthcare (interfaces)",
    "Cerner (third-party interfacing via standards)",
    "Various LIS/RIS/Lab and imaging vendors (via interfaces)",
    "PACS / radiology systems (vendor integrations e.g., GE, Philips)",
    "Laboratory instruments/vendors",
    "Medical device integrations (bedside monitors, infusion pumps)",
    "Billing and clearinghouses"
  ],
  "data_standards": [
    "FHIR (USCDI/SMART on FHIR)",
    "HL7 v2",
    "CCDA / CDA",
    "DICOM",
    "LOINC",
    "SNOMED CT",
    "ICD-10",
    "OAuth2 / OpenID Connect / SAML"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "FedRAMP",
    "ISO/IEC 27018",
    "SOC 1/2/3",
    "CMMC",
    "PCI DSS"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO",
    "SOC 2",
    "ISO 27001",
    "FedRAMP",
    "SOC 1/2/3",
    "CMMC",
    "PCI DSS"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP",
    "OAuth 2.0",
    "OpenID Connect",
    "Mutual TLS Authentication",
    "API Rate Limiting and Throttling"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization",
    "GDPR compliance",
    "HIPAA compliance",
    "ISO/IEC 27018 compliance",
    "SOC 1/2/3 compliance",
    "CMMC compliance",
    "PCI DSS compliance"
  ],
  "data_residency": "Primary US hosting (Epic Cloud); other region hosting negotiated per customer (on-prem deployments allow customer-chosen residency)",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "\"\"",
  "integration_partners": [],
  "id": "SW2607",
  "slug": "emmie",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/emmie.json"
  }
}