elsevier-patientpass

JSON twin: https://www.healthaidb.com/software/elsevier-patientpass.json

Company Name

Elsevier

Product URL

https://www.elsevier.com/products/patientpass

Company URL

https://www.elsevier.com

Categories

Summary

Elsevier PatientPass is a cloud-based, SMART on FHIR patient education platform that personalizes and delivers evidence-based written and multimedia education within the EHR workflow.

Description

PatientPass provides curated, plain-language patient education (handouts, videos, medication sheets, lab info) that integrates via SMART on FHIR and APIs into EHRs to automate assignment, delivery (email/text/portal/print), track viewing and comprehension, and supply analytics and reporting for health systems.

Api Available

yes

Certifications

Company Founding

1880

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0529

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and demo; enterprise deployment and implementation pricing available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2020

Security Features

Specialties

Support Channels

System Requirements

Browser-based SMART on FHIR app; cloud-hosted SaaS (no on-prem requirements listed)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Elsevier",
  "company_url": "https://www.elsevier.com",
  "company_offices": [
    "Netherlands",
    "United Kingdom",
    "United States",
    "India",
    "China",
    "Australia",
    "Canada",
    "Germany",
    "Brazil",
    "Japan"
  ],
  "company_founding": "1880",
  "product_url": "https://www.elsevier.com/products/patientpass",
  "categories": [
    "patient engagement",
    "digital patient education",
    "patient-facing",
    "clinical workflow",
    "EHR integration",
    "analytics and reporting"
  ],
  "market_segment": [
    "enterprise",
    "health system"
  ],
  "links": [
    "https://www.elsevier.com/products/patientpass",
    "https://www.elsevier.com/products/patientpass/reinvent-your-patient-education-with-patientpass",
    "https://www.elsevier.com/resources/patientpass-on-demand-demo",
    "https://service.elsevier.com/app/home/supporthub/patientpass/",
    "https://www.elsevier.com/products/patientpass/contact-us",
    "https://elion.health/products/elsevier-patientpass",
    "https://klasresearch.com/review/elsevier-interactive-patient-education/2925",
    "https://www.elsevier.com/solutions/patient-engagement",
    "https://www.elsevier.com/resources/empower-your-patients"
  ],
  "summary": "Elsevier PatientPass is a cloud-based, SMART on FHIR patient education platform that personalizes and delivers evidence-based written and multimedia education within the EHR workflow.",
  "description": "PatientPass provides curated, plain-language patient education (handouts, videos, medication sheets, lab info) that integrates via SMART on FHIR and APIs into EHRs to automate assignment, delivery (email/text/portal/print), track viewing and comprehension, and supply analytics and reporting for health systems.",
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "health system administrators",
    "care managers",
    "patient educators",
    "clinical informaticists"
  ],
  "specialties": [
    "general medicine",
    "surgery",
    "cardiology",
    "oncology",
    "primary care",
    "pediatrics",
    "obstetrics/gynecology",
    "orthopedics",
    "ambulatory care"
  ],
  "regions_available": [
    "Global",
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Europe"
  ],
  "languages_supported": [],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; enterprise deployment and implementation pricing available.",
  "license": "commercial proprietary",
  "deployment_model": [
    "cloud/SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "EHR-embedded patient education library",
    "SMART on FHIR-based EHR integration",
    "Personalized education by language, format and delivery method",
    "Multimedia content: written handouts, videos, drug/medication sheets, lab info",
    "Automated pre- and post-procedure education",
    "Content delivery via email/SMS/portal",
    "Patient education history and documentation",
    "Analytics and reporting on education assignment and viewing",
    "Patient feedback and comprehension ratings",
    "Plain-language / literacy-level tailored content",
    "Multi-language support (20 languages)",
    "Centralized cloud content management (no manual uploads)",
    "Clinician workflow optimization (suggested relevant content)"
  ],
  "optional_modules": [],
  "integrations": [
    "Epic",
    "Cerner",
    "EHRs via SMART on FHIR (generic integration)"
  ],
  "data_standards": [
    "FHIR",
    "SMART on FHIR",
    "API (FHIR-based API)"
  ],
  "api_available": "yes",
  "system_requirements": "Browser-based SMART on FHIR app; cloud-hosted SaaS (no on-prem requirements listed)",
  "compliance": [
    "HIPAA",
    "GDPR"
  ],
  "certifications": [],
  "security_features": [
    "SMART on FHIR / OAuth2 authorization",
    "Audit logging (education assignment/view history)",
    "Encryption in transit and at rest"
  ],
  "privacy_features": [
    ""
  ],
  "data_residency": "",
  "customers": [
    "AdventHealth"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "support portal"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "on-demand demo"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Epic Systems (App Orchard)",
    "SMART on FHIR",
    "EHR integrations"
  ],
  "id": "P0529",
  "slug": "elsevier-patientpass",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/elsevier-patientpass.json"
  }
}