ellipsis-health

JSON twin: https://www.healthaidb.com/software/ellipsis-health.json

Company Name

Ellipsis Health

Product URL

https://www.ellipsishealth.com/product/

Company URL

https://www.ellipsishealth.com/

Categories

Summary

Ellipsis Health provides an AI-powered, voice-based care management platform (Sage) that performs autonomous, empathic phone outreach for enrollment, assessments, and clinical support to improve patient engagement and operational efficiency.

Description

Ellipsis Health's platform centers on Sage, an emotionally intelligent conversational AI that conducts fully autonomous multilingual phone calls for program enrollment, assessments/surveys, care coordination, clinical adherence, and post-discharge follow-up. The system uses validated vocal biomarkers and conversational AI, integrates into care workflows, and emphasizes HIPAA, SOC2 Type 2 compliance, clinical oversight, and continuous validation.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0522

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and deployment options; enterprise contracts and demos available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2017

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Ellipsis Health",
  "company_url": "https://www.ellipsishealth.com/",
  "company_offices": [
    "United States",
    "United Kingdom",
    "India"
  ],
  "company_founding": "2017",
  "product_url": "https://www.ellipsishealth.com/product/",
  "categories": [
    "clinical",
    "patient-facing",
    "care management",
    "behavioral health",
    "conversational AI",
    "voice biomarker",
    "engagement and enrollment",
    "assessments and surveys"
  ],
  "market_segment": [
    "enterprise",
    "payers",
    "providers"
  ],
  "links": [
    "https://www.ellipsishealth.com/",
    "https://www.ellipsishealth.com/product/",
    "https://www.ellipsishealth.com/about-us/",
    "https://www.ellipsishealth.com/ethical-ai/",
    "https://www.ellipsishealth.com/research/",
    "https://www.ellipsishealth.com/privacy-policy/",
    "https://www.ellipsishealth.com/patents/",
    "https://www.ellipsishealth.com/research/ellipsis-health-selected-as-key-partner-in-cms-health-tech-ecosystem-to-drive-national-healthcare-ai-transformation/",
    "https://www.linkedin.com/company/ellipsis-health/",
    "https://www.prnewswire.com/news-releases/ellipsis-health-unveils-sage-the-emotionally-intelligent-ai-care-manager-backed-by-45m-from-salesforce-khosla-ventures-and-cvs-ventures-302479581.html"
  ],
  "summary": "Ellipsis Health provides an AI-powered, voice-based care management platform (Sage) that performs autonomous, empathic phone outreach for enrollment, assessments, and clinical support to improve patient engagement and operational efficiency.",
  "description": "Ellipsis Health's platform centers on Sage, an emotionally intelligent conversational AI that conducts fully autonomous multilingual phone calls for program enrollment, assessments/surveys, care coordination, clinical adherence, and post-discharge follow-up. The system uses validated vocal biomarkers and conversational AI, integrates into care workflows, and emphasizes HIPAA, SOC2 Type 2 compliance, clinical oversight, and continuous validation.",
  "target_users": [
    "care managers",
    "clinicians",
    "health system administrators",
    "health plans / payers",
    "call center staff",
    "patients"
  ],
  "specialties": [
    "behavioral health",
    "mental health",
    "care management",
    "population health",
    "transitions of care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment options; enterprise contracts and demos available.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Conversational AI voice calls (outbound and inbound)",
    "Automated patient outreach and enrollment",
    "Clinical assessments and surveys (HRAs, PRAPARE, HOS, HCAHPS, NPS)",
    "Care management and care coordination automation",
    "Quality measure gap identification and HEDIS outreach",
    "Pre- and post-discharge check-ins / transitions of care",
    "Medication adherence support",
    "24/7 patient engagement and navigation",
    "Phased rollout and white-glove implementation",
    "Custom prompt development and monitored test calls",
    "Structured data capture from conversations",
    "Continuous validation, monitoring, and clinical oversight",
    "Reporting and performance monitoring/analytics"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC2 Type II"
  ],
  "certifications": [],
  "security_features": [
    "End-to-end encryption",
    "Regular third-party security audits",
    "Audit logs / monitoring",
    "Clinical oversight of AI operations"
  ],
  "privacy_features": [
    "Patient consent before recording",
    "HIPAA-aligned data handling"
  ],
  "data_residency": "",
  "customers": [
    "Highmark Health",
    "Augmedix"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "implementation specialist / white-glove onboarding"
  ],
  "training_options": [
    "documentation",
    "live_online (phased rollout)",
    "onsite (white-glove implementation)"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Augmedix",
    "Pega"
  ],
  "id": "P0522",
  "slug": "ellipsis-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ellipsis-health.json"
  }
}