echo-health

JSON twin: https://www.healthaidb.com/software/echo-health.json

Company Name

ECHO Health

Product URL

https://www.echohealthinc.com/products/echo-for-healthcare

Company URL

https://www.echohealthinc.com/

Categories

Summary

ECHO Health is a commercial healthcare payment platform that automates provider payments, remittance delivery, fraud prevention, and payment preference management for payers, TPAs and providers.

Description

ECHO® for Healthcare is an end-to-end payment automation platform and payment network that consolidates provider payments and remittance (ACH/EFT, virtual card, check conversions), provides a provider-facing payment portal, real-time fraud/identity protection (ECHO Guard), payment optimization algorithms (PayLogic), and integrations to clearinghouses and payer systems to increase digital adoption and streamline administration.

Api Available

yes

Certifications

Company Founding

1997

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0503

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

No public list prices; tiered/enterprise pricing and implementation details available by contacting vendor (contact vendor).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "ECHO Health",
  "company_url": "https://www.echohealthinc.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1997",
  "product_url": "https://www.echohealthinc.com/products/echo-for-healthcare",
  "categories": [
    "administrative",
    "financial",
    "payments",
    "revenue cycle",
    "payer-facing",
    "provider-facing",
    "accounts payable"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.echohealthinc.com/",
    "https://www.echohealthinc.com/products/echo-for-healthcare",
    "https://www.echohealthinc.com/platform",
    "https://www.echohealthinc.com/products/simplicity",
    "https://www.echohealthinc.com/security-and-privacy",
    "https://www.echohealthinc.com/contact",
    "https://providerpayments.com/",
    "https://www.echohealthinc.com/news",
    "https://www.linkedin.com/company/echo-health-inc./",
    "https://www.echohealthinc.com/pci-compliance"
  ],
  "summary": "ECHO Health is a commercial healthcare payment platform that automates provider payments, remittance delivery, fraud prevention, and payment preference management for payers, TPAs and providers.",
  "description": "ECHO® for Healthcare is an end-to-end payment automation platform and payment network that consolidates provider payments and remittance (ACH/EFT, virtual card, check conversions), provides a provider-facing payment portal, real-time fraud/identity protection (ECHO Guard), payment optimization algorithms (PayLogic), and integrations to clearinghouses and payer systems to increase digital adoption and streamline administration.",
  "target_users": [
    "health plans",
    "dental plans",
    "third-party administrators (TPAs)",
    "healthcare providers",
    "accounts payable teams",
    "brokers / ICHRA administrators",
    "PBMs / Medicare Part D sponsors"
  ],
  "specialties": [
    "payments & remittance",
    "revenue cycle / claims payments",
    "provider network payments",
    "payment fraud prevention",
    "payment reconciliation"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "No public list prices; tiered/enterprise pricing and implementation details available by contacting vendor (contact vendor).",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Digital payment processing (checks, EFT, virtual cards)",
    "Normalized remittance delivery and online payment repository",
    "Provider/payee portal for payment preference management",
    "ECHO Payment Network with large provider/vendor connections",
    "ECHO PayLogic for automated payment method selection",
    "ECHO PayPilot Connect interfacing/integation technology",
    "Real-time fraud detection and risk scoring (ECHO Guard)",
    "1099 processing and reporting",
    "Consolidated/customized statements and reporting",
    "Connections to clearinghouses for remittance delivery",
    "Customer support with one-call resolution",
    "Data visibility for all payment methods",
    "Payment preference normalization and management"
  ],
  "optional_modules": [
    "ECHO Guard (fraud & security suite)",
    "ECHO PayLogic (payment routing algorithm)",
    "ECHO PayPilot Connect (integration/interfacing)",
    "Premium Payment Manager"
  ],
  "integrations": [
    "HealthEdge (HealthRules)",
    "Meditech (AP/Expanse)",
    "Guidewire (ClaimCenter) integration references",
    "Rectangle Health (partnership announced)",
    "120+ clearinghouses (remittance delivery)",
    "Bank ACH networks / NACHA processors"
  ],
  "data_standards": [
    "NACHA (ACH)",
    "X12 835 (electronic remittance advice)",
    "PCI DSS"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "HITRUST",
    "PCI DSS",
    "NACHA",
    "OFAC",
    "CAQH CORE"
  ],
  "certifications": [
    "SOC 2 Type II",
    "HITRUST",
    "PCI DSS",
    "CAQH CORE (Health Plan Phase III seal)"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (least privilege)",
    "Intrusion detection/IDS",
    "Firewalls and network segmentation",
    "SIEM with 24/7 SOC",
    "Data Loss Prevention (DLP)",
    "Patch and vulnerability management",
    "File integrity monitoring",
    "Audit logging"
  ],
  "privacy_features": [
    "HIPAA-aligned controls / BAA available",
    "Data classification and retention policies",
    "Data encryption and secure disposal",
    "Third-party vendor risk assessments"
  ],
  "data_residency": "",
  "customers": [
    "AmeriHealth Caritas",
    "Aetna / Aetna Better Health",
    "Molina Healthcare",
    "CareSource",
    "Blue Cross Complete",
    "Keystone First",
    "PerformCare",
    "Optum / Change Healthcare",
    "HAP CareSource",
    "Select Health of South Carolina"
  ],
  "user_reviews": [
    "I just got a 1099 from Echo Health and I have never heard of them. I called and the guy was sketchy, put me on hold and never came back.",
    "Providers complain about enrollment delays and having to wait until after their first ECHO payment to enroll for EFT.",
    "Several providers note ECHO issues when payers switch payment vendors — confusion over virtual credit card (VCC) payments and drafts.",
    "Some providers report difficulty reconciling ECHO draft numbers with their remittance advice.",
    "There are BBB-style complaints referenced in public comments about card/payment provider experiences involving ECHO Health."
  ],
  "ratings": [],
  "support_channels": [
    "phone",
    "email",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "",
  "integration_partners": [
    "Change Healthcare / Optum",
    "Payer networks (various health plans listed above)",
    "Practice management / PM vendors (implicit via ERA/EFT integrations)",
    "Virtual Credit Card processors (VCC partners - as used by payers)",
    "Insight Partners / Echo Health Ventures (investors referenced in filings)"
  ],
  "id": "P0503",
  "slug": "echo-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/echo-health.json"
  }
}