eCareManager

JSON twin: https://www.healthaidb.com/software/ecaremanager.json

Company Name

Philips

Product URL

https://www.philips.com/healthcare/product/HC865325CM/ecaremanager-enterprise-telehealth-software

Company URL

https://www.philips.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• acute Care Management
• remote Monitoring
• clinical Decision Support
• resource Management
• population Health
• Clinical
• Administrative
• Diagnostic
• Critical Care
• Patient Monitoring
• Population Management

Summary

eCareManager is Philips' enterprise telehealth software that integrates inpatient care with remote experts to enhance patient outcomes through timely insights and data-driven benchmarks.

Description

eCareManager is an enterprise telehealth software developed by Philips, designed to seamlessly connect inpatient care with remote experts. It provides timely insights, customizable alerts, and data-driven benchmarks to enhance patient care. Key features include interoperability with existing hospital EMRs via HL-7 interfaces, a dashboard-style user interface for population management, resource management capabilities allowing a single intensivist and two or three critical care nurses to support up to 150 beds simultaneously, and advanced visualization of patient data. Additionally, it leverages Smart Alerts® technology for clinical decision support, analyzing patient-specific baselines and continuously sampling data from vital signs, medications, lab results, and flowsheets to prompt the care team when necessary. eCareManager is part of Philips' enterprise telehealth portfolio, which also includes the eAcute program for medical/surgical and stepdown settings, and the eICU program for critical care. These programs aim to improve patient outcomes, reduce mortality, shorten length of stay, and potentially lower long-term healthcare costs. ([philips.com.tw](https://www.philips.com.tw/healthcare/product/HC865325CM/ecaremanager-enterprise-telehealth-software?utm_source=openai))

Api Available

no

Certifications

• FDA 510(k)
• CE/MDR
• ISO 27001

Company Founding

1891

Company Offices

• Netherlands
• United States
• Germany
• United Kingdom
• France
• Italy
• Spain
• China
• Japan
• India

Compliance

• HIPAA
• GDPR

Customers

• Presence Health
• Emory Healthcare
• Presence Health's chief strategy and population
• Dana Gilbert
• Philips' eCareManager 4.1
• Philips' eCareManager

Data Residency

US/EU regions

Data Standards

• HL-7

Deployment Model

• SaaS

Features

• Clinical decision support
• Interoperability with hospital EMRs via HL-7 interface
• Population management with dashboard-style user interface
• Resource management supporting up to 150 beds per intensivist and critical care nurses
• Advanced visualization tools

Id

SW2631

Integration Partners

• Emory Healthcare
• Presence Health
• Dana Gilbert
• Philips' eCareManager 4.1
• Philips' eCareManager

Integrations

• Hospital EMRs via HL-7 interface

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Portuguese
• Chinese
• Japanese
• Korean
• Arabic
• Russian
• Hindi
• Bengali
• Punjabi
• Telugu
• Marathi
• Tamil
• Urdu
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise

Optional Modules

• eAcute program
• eICU program
• Capsule Surveillance

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

enterprise_quote

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2631

Product Name

eCareManager

Ratings

• 5.0 out of 5 on G2

Regions Available

• global

Related Urls

Release Year

2017

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Critical Care
• Intensive Care
• Medical/surgical
• Stepdown Care
• Telehealth
• Patient Monitoring
• Clinical Decision Support
• Resource Management
• Population Management

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• admins
• telehealth center care team
• intensivists
• critical care nurses

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "Best electronic records system!" It is easy to use compared to other programs I’ve used.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "eCareManager",
  "company_name": "Philips",
  "product_url": "https://www.philips.com/healthcare/product/HC865325CM/ecaremanager-enterprise-telehealth-software",
  "company_url": "https://www.philips.com",
  "related_urls": [],
  "product_code": "SW2631",
  "summary": "eCareManager is Philips' enterprise telehealth software that integrates inpatient care with remote experts to enhance patient outcomes through timely insights and data-driven benchmarks.",
  "description": "eCareManager is an enterprise telehealth software developed by Philips, designed to seamlessly connect inpatient care with remote experts. It provides timely insights, customizable alerts, and data-driven benchmarks to enhance patient care. Key features include interoperability with existing hospital EMRs via HL-7 interfaces, a dashboard-style user interface for population management, resource management capabilities allowing a single intensivist and two or three critical care nurses to support up to 150 beds simultaneously, and advanced visualization of patient data. Additionally, it leverages Smart Alerts® technology for clinical decision support, analyzing patient-specific baselines and continuously sampling data from vital signs, medications, lab results, and flowsheets to prompt the care team when necessary. eCareManager is part of Philips' enterprise telehealth portfolio, which also includes the eAcute program for medical/surgical and stepdown settings, and the eICU program for critical care. These programs aim to improve patient outcomes, reduce mortality, shorten length of stay, and potentially lower long-term healthcare costs. ([philips.com.tw](https://www.philips.com.tw/healthcare/product/HC865325CM/ecaremanager-enterprise-telehealth-software?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "acute Care Management",
    "remote Monitoring",
    "clinical Decision Support",
    "resource Management",
    "population Health",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Critical Care",
    "Patient Monitoring",
    "Clinical Decision Support",
    "Resource Management",
    "Population Management"
  ],
  "market_segment": [
    "enterprise"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "admins",
    "telehealth center care team",
    "intensivists",
    "critical care nurses"
  ],
  "specialties": [
    "Critical Care",
    "Intensive Care",
    "Medical/surgical",
    "Stepdown Care",
    "Telehealth",
    "Patient Monitoring",
    "Clinical Decision Support",
    "Resource Management",
    "Population Management"
  ],
  "regions_available": [
    "global"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Portuguese",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Russian",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "Netherlands",
    "United States",
    "Germany",
    "United Kingdom",
    "France",
    "Italy",
    "Spain",
    "China",
    "Japan",
    "India"
  ],
  "company_founding": "1891",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Clinical decision support",
    "Interoperability with hospital EMRs via HL-7 interface",
    "Population management with dashboard-style user interface",
    "Resource management supporting up to 150 beds per intensivist and critical care nurses",
    "Advanced visualization tools"
  ],
  "optional_modules": [
    "eAcute program",
    "eICU program",
    "Capsule Surveillance"
  ],
  "integrations": [
    "Hospital EMRs via HL-7 interface"
  ],
  "data_standards": [
    "HL-7"
  ],
  "api_available": "no",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Presence Health",
    "Emory Healthcare",
    "Presence Health's chief strategy and population",
    "Dana Gilbert",
    "Philips' eCareManager 4.1",
    "Philips' eCareManager"
  ],
  "user_reviews": [
    "\"Best electronic records system!\" It is easy to use compared to other programs I’ve used."
  ],
  "ratings": [
    "5.0 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Emory Healthcare",
    "Presence Health",
    "Dana Gilbert",
    "Philips' eCareManager 4.1",
    "Philips' eCareManager"
  ],
  "id": "SW2631",
  "slug": "ecaremanager",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ecaremanager.json"
  }
}