drfirst-rxinform

JSON twin: https://www.healthaidb.com/software/drfirst-rxinform.json

Company Name

DrFirst

Product URL

https://www.rxinform.org/

Company URL

https://drfirst.com

Categories

Summary

RxInform is a patient engagement platform from DrFirst that sends secure, automated SMS messages to patients when e-prescriptions are created or received to improve medication adherence.

Description

RxInform delivers automated, HIPAA‑compliant text messages containing prescription details, pharmacy location/contact, patient education, and cost‑saving information (discount card links). Patients verify identity (DOB) to view prescription details; messages include opt‑out and are integrated with e‑prescribing workflows and EHRs to run without disrupting provider workflow.

Api Available

yes

Certifications

Company Founding

2000

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0495

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and deployment options; typically sold/installed via EHR or e‑prescribing vendor integrations.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "DrFirst",
  "company_url": "https://drfirst.com",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2000",
  "product_url": "https://www.rxinform.org/",
  "categories": [
    "clinical",
    "patient-facing",
    "medication management",
    "patient engagement",
    "messaging/notifications"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://drfirst.com/",
    "https://www.rxinform.org/",
    "https://drfirst.com/solutions/medication-management-solutions",
    "https://drfirst.com/press-releases/rxinform-from-drfirst-now-available-in-the-epic-app-orchard",
    "https://help.drfirst.com/hc/en-us/articles/8907919200275-Provider-overview",
    "https://help.drfirst.com/hc/en-us/articles/38616019050899-Patient-Overview",
    "https://elion.health/products/drfirst-rxinform",
    "https://www.prnewswire.com/news-releases/rxinform-from-drfirst-now-available-in-the-epic-app-orchard-301264877.html",
    "https://www.g2.com/sellers/drfirst-b5493daa-4be9-4cd8-87d9-00f41fde6ba1",
    "https://www.capterra.com/p/119759/Rcopia/reviews/"
  ],
  "summary": "RxInform is a patient engagement platform from DrFirst that sends secure, automated SMS messages to patients when e-prescriptions are created or received to improve medication adherence.",
  "description": "RxInform delivers automated, HIPAA‑compliant text messages containing prescription details, pharmacy location/contact, patient education, and cost‑saving information (discount card links). Patients verify identity (DOB) to view prescription details; messages include opt‑out and are integrated with e‑prescribing workflows and EHRs to run without disrupting provider workflow.",
  "target_users": [
    "clinicians",
    "pharmacists",
    "patients",
    "medical practices",
    "hospitals",
    "health IT administrators"
  ],
  "specialties": [
    "primary care",
    "ambulatory care",
    "internal medicine",
    "family medicine",
    "specialty outpatient clinics",
    "pharmacy"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment options; typically sold/installed via EHR or e‑prescribing vendor integrations.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated secure patient messaging triggered by e-prescriptions",
    "Medication reminders and refill prompts",
    "Prescription detail review (medication, directions, pharmacy)",
    "Pharmacy location display",
    "Patient educational content delivery",
    "Cost-savings / discount card presentation",
    "Identity verification via date-of-birth flow",
    "Opt-out (SMS STOP) handling",
    "Integration with patient-facing Huddle account for long-term storage",
    "Event-driven triggers / service-oriented architecture"
  ],
  "optional_modules": [
    "Price transparency / real-time benefit info (via DrFirst suite integrations)",
    "Medication adherence analytics (population-level reporting)"
  ],
  "integrations": [
    "Epic (App Orchard)",
    "Allscripts (App Expo listing / integrations)",
    "PrognoCIS (announced partner)",
    "EHR systems (general integrations to trigger messages)",
    "Community and retail pharmacies"
  ],
  "data_standards": [
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Advanced encryption in transit and at rest",
    "Secure, event-driven APIs",
    "Patient identity verification (DOB) for message access"
  ],
  "privacy_features": [
    "HIPAA-compliant messaging",
    "SMS opt-out (STOP)"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "ticketing",
    "help_center"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2016",
  "integration_partners": [
    "athenahealth",
    "Greenway Health",
    "Epic App Orchard",
    "CareCloud",
    "Bizmatics",
    "BoomerangFX",
    "MicroMD",
    "iPrescribe",
    "BestNotes",
    "CareCloud Inc.",
    "athenaOne",
    "Greenway Intergy"
  ],
  "id": "P0495",
  "slug": "drfirst-rxinform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/drfirst-rxinform.json"
  }
}