JSON twin: https://www.healthaidb.com/software/drchrono.json
DrChrono by EverHealth
https://www.drchrono.com/electronic-health-record-ehr/
Cloud-based ambulatory EHR, practice management, and medical billing platform with native iPad/mobile apps and a patient portal (OnPatient).
DrChrono provides an integrated electronic health record, practice management/medical billing, telehealth, e-prescribing, lab connectivity, and patient engagement tools delivered as a cloud/SaaS platform with native iOS apps and a web interface. It supports configurable clinical templates, scheduling, claims/RCM workflows, patient payments, and APIs for third-party integrations.
yes
2009
US-hosted (SOC/SSAE-attested data center(s) in the United States)
P0492
2025-09-07
commercial proprietary
multiple subscription tiers with add-on billing/RCM and enterprise options; contact vendor for current pricing and trial details
subscription
2009
product
1.0
{
"company_name": "DrChrono by EverHealth",
"company_url": "https://www.drchrono.com/",
"company_offices": [
"United States"
],
"company_founding": "2009",
"product_url": "https://www.drchrono.com/electronic-health-record-ehr/",
"categories": [
"clinical",
"administrative",
"patient-facing",
"EHR",
"practice management",
"medical billing",
"revenue cycle management",
"telehealth",
"patient portal",
"mobile EHR"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.drchrono.com/",
"https://www.drchrono.com/about/",
"https://www.drchrono.com/electronic-health-record-ehr/",
"https://www.drchrono.com/api/",
"https://www.drchrono.com/plans-and-pricing/",
"https://www.drchrono.com/ehr-emr/security-policy/",
"https://support.drchrono.com/hc/en-us",
"https://partners.drchrono.com/",
"https://www.g2.com/products/drchrono-by-everhealth/reviews",
"https://www.capterra.com/p/132944/DrChrono/"
],
"summary": "Cloud-based ambulatory EHR, practice management, and medical billing platform with native iPad/mobile apps and a patient portal (OnPatient).",
"description": "DrChrono provides an integrated electronic health record, practice management/medical billing, telehealth, e-prescribing, lab connectivity, and patient engagement tools delivered as a cloud/SaaS platform with native iOS apps and a web interface. It supports configurable clinical templates, scheduling, claims/RCM workflows, patient payments, and APIs for third-party integrations.",
"target_users": [
"clinicians",
"physicians",
"nurses",
"medical assistants",
"billing staff",
"practice administrators",
"patients"
],
"specialties": [
"primary care",
"pediatrics",
"behavioral health / psychiatry",
"dermatology",
"cardiology",
"orthopedics",
"OB/GYN",
"optometry",
"urgent care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "multiple subscription tiers with add-on billing/RCM and enterprise options; contact vendor for current pricing and trial details",
"license": "commercial proprietary",
"features": [
"Electronic health record (customizable clinical notes & templates)",
"Mobile EHR (native iPad/iPhone apps)",
"ePrescribing (eRx) with EPCS",
"Lab ordering & results integration (40k+ labs)",
"Telehealth / video visits",
"Practice management (scheduling, exam rooms, profiles)",
"Medical billing & Revenue Cycle Management (RCM)",
"Patient portal (OnPatient) and patient communications",
"Custom form builder, free-draw and medical speech-to-text dictation",
"Appointment reminders and reminder profiles",
"Clinical macros / smart shortcuts",
"Integrated payments",
"Clinical reporting / batch exports (CCDA, QRDA1)",
"Audit logs and activity reporting",
"Inventory & vaccine management"
],
"integrations": [
"OnPatient (patient portal)",
"Surescripts (e-prescribing network / eRx)",
"Lab vendors / lab networks (orders/results; ~40k labs US)",
"Partners App Marketplace (third‑party app integrations)",
"Apple ecosystem (Apple Mobility Program / iPad native apps)"
],
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iPad/iOS",
"iPhone/iOS"
],
"optional_modules": [
"Managed RCM / outsourced medical billing (Apollo Plus style service)",
"Integrated payments processor",
"Apple Mobility Program integrations",
"App Marketplace integrations (partner apps)",
"Advanced lab interface / HL7 lab workflows",
"Telehealth premium features"
],
"data_standards": [
"FHIR (APIs/FHIR APIs)",
"HL7 v2",
"CCDA",
"QRDA1",
"LOINC",
"SNOMED CT",
"ICD-10",
"RxNorm",
"NCPDP"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"ONC Complete EHR Certification (Meaningful Use / MU Stage 3)",
"SSAE 16 / SOC 1 (data center)",
"SOC 2 (data center/security)"
],
"certifications": [
"ONC Certified Complete EHR (DrChrono EHR 11.0 Stage 3)",
"SSAE 16 / SOC 1 data center attestations",
"SOC 2 (data center/security attestations)"
],
"security_features": [
"OAuth 2.0 authorization for APIs",
"HMAC SHA-256 webhook signatures / verification",
"JWT signing for iframe integrations",
"TLS encryption in transit",
"Encryption at rest (in SOC-certified datacenters)",
"Role-based access control (scopes & permissions)",
"Audit logging (audit_log API)",
"API rate limiting"
],
"privacy_features": [
"Business Associate Agreement (BAA) offered",
"Signed consent form management",
"Patient access APIs (patient-facing scopes)",
"Audit logs for user/PHI access"
],
"data_residency": "US-hosted (SOC/SSAE-attested data center(s) in the United States)",
"customers": [
"Range Urgent Care",
"CityHealth Urgent Care",
"SohoMD",
"Regenerative SportsCare",
"Urgently Ortho",
"Integrative Medical Practice (case study)",
"Theif River Falls Chiropractic (from case study)",
"Amols High-Volume Office (case study)"
],
"user_reviews": [
"Overall, DrChrono is very UI friendly and intuitive.",
"Prices increase every year.",
"The patient portal is HORRIBLE. Patients do not want to use it because it is so user UNFRIENDLY.",
"Ineffective and laughable support team and ticket system, dysfunctional patient reminder system, multiple unaddressed bugs in the system.",
"Good and helpful support/IT when contacted; lots of customizations.",
"Not bad for mobile/iPad use; convenient for managing patients and scheduling on the go.",
"Clunky interface at times and hidden fees reported by some users.",
"Supports native telehealth features built into the EHR, making virtual visits seamless.",
"Allows easy processing of payments via Square/Stripe integrations but billing RCM experiences are mixed."
],
"ratings": [
""
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"customer community"
],
"training_options": [
"documentation",
"training_videos",
"webinars",
"live_online"
],
"release_year": "2009",
"integration_partners": [
"Square",
"Stripe",
"Labcorp",
"Quest Diagnostics",
"Lifepoint",
"Health Gorilla",
"Relaymed",
"DrFirst",
"Google Calendar",
"Zapier"
],
"id": "P0492",
"slug": "drchrono",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/drchrono.json"
}
}