DrChrono

JSON twin: https://www.healthaidb.com/software/drchrono.json

Company Name

DrChrono

Product URL

https://www.drchrono.com

Company URL

https://www.drchrono.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• billing
• telehealth
• practice Management
• Clinical
• Administrative
• Diagnostic

Summary

DrChrono is a comprehensive electronic health record (EHR) platform offering customizable clinical tools, practice management, and medical billing services to enhance healthcare delivery.

Description

DrChrono provides a cloud-based EHR system accessible via iPhone, iPad, and web browsers, integrating features like customizable medical forms, electronic prescribing, lab integration, and patient engagement tools. It also offers practice management capabilities, including appointment scheduling, patient demographics management, and billing services. The platform supports telehealth services and integrates with various third-party applications to extend its functionality.

Api Available

yes

Certifications

• ONC Complete EHR Certification
• SSAE 16 / SOC 1
• SOC 2

Company Founding

2009

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• ONC Complete EHR Certification
• SSAE 16 / SOC 1
• SOC 2

Customers

• Petite entreprise(50 employés ou moins)
• Mid-Market(51-1000 emp.)
• Small-Business(50 or fewer emp.)

Data Residency

US-hosted (SOC/SSAE-attested data center(s) in the United States)

Data Standards

• FHIR
• HL7 v2
• CCDA
• QRDA1
• LOINC
• SNOMED CT
• ICD-10
• RxNorm
• NCPDP

Deployment Model

• SaaS

Features

• Electronic Health Records (EHR)
• Practice Management
• Medical Billing
• Revenue Cycle Management (RCM)
• Telehealth
• Patient Portal (OnPatient)
• Integrated Payments Processor
• Customizable Clinical Templates
• Scheduling
• Claims Management
• Patient Payments
• Lab Connectivity
• e-Prescribing
• Clinical Decision Support
• Patient Engagement Tools
• Mobile EHR Solutions
• App Marketplace Integrations
• Advanced Lab Interface
• HL7 Lab Workflows

Id

SW1247

Integration Partners

• Nextech EHR
• Casamba Clinic
• Doxy.me
• NueMD
• Clinicient
• ElationHealth
• Meditech Expanse
• Epic
• Solutionreach

Integrations

• Apple Mobility Program
• App Marketplace Integrations
• Advanced Lab Interface
• HL7 Lab Workflows

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Advanced Lab Interface
• HL7 Lab Workflows
• Telehealth Premium Features

Os Platforms

• Web
• iOS
• iPadOS

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Signed Consent Form Management
• Patient Access APIs
• Audit Logs for User/PHI Access

Product Code

SW1247

Product Name

DrChrono

Ratings

• 3.5 out of 5 (G2)
• 3.4 out of 5 (G2)

Regions Available

• United States

Related Urls

• https://elion.health/products/drchrono

Release Year

2012

Security Features

• OAuth 2.0
• HMAC SHA-256 Webhook Signatures
• JWT Signing
• TLS Encryption in Transit
• Encryption at Rest
• Role-Based Access Control (RBAC)
• Audit Logs
• Two-Factor Authentication (2FA)

Specialties

• Family Practice
• Pain Management
• Orthopedic Surgery
• Psychiatry
• Podiatry
• Internal Medicine
• Pediatrics
• Dermatology
• Cardiology
• Gastroenterology
• Neurology
• Obstetrics And Gynecology
• Urology
• Pulmonology
• Rheumatology
• Endocrinology
• Oncology
• Orthotics And Prosthetics
• Sleep Medicine
• Sports Medicine

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• They used to be somewhat competent prior to the acquisition. Exceptionally poor customer success team. Pathetic software, buggy with outages. UI is severely dated, non-intuitive. DrChrono is hands down one of the worst platforms I’ve ever encountered. Their customer support is abysmal—slow, unhelpful, and completely lacking in empathy. If you have an issue (which you will), don’t expect timely or meaningful assistance. Beyond that, their business practices are deceptive. They make promises they don’t keep, and once they have your money, good luck getting any resolution. The platform itself is outdated and clunky. The UI is frustratingly bad, making even simple tasks a headache. It feels like it hasn’t been updated in years, yet they still charge premium prices. If you’re looking for a reliable, user-friendly system with decent support—stay far away from DrChrono. I absolutely do not recommend this software to anyone.
• Liked the pleasingly aesthetic look of the schedule. Easy to read. Can't ever get a resolution to the problems we have. Been experiencing issues with the Day Sheet for a month now (duplicate totals) and NO resolution in sight. Can't get someone 'higher up' to figure this out! Feel like we are in the Wizard of Oz and he's off limits. So far, they haven't resolved anything. Like I said, the Day Sheet has been wrong for the past month (duplicating payments). Can't pull accurate numbers for our CEO. How would your CEO respond to that? Could he run a business like this? Have him give me a call to discuss!
• Das beste EHR für iOS-Nutzer!

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "DrChrono",
  "company_name": "DrChrono",
  "product_url": "https://www.drchrono.com",
  "company_url": "https://www.drchrono.com",
  "related_urls": [
    "https://elion.health/products/drchrono"
  ],
  "product_code": "SW1247",
  "summary": "DrChrono is a comprehensive electronic health record (EHR) platform offering customizable clinical tools, practice management, and medical billing services to enhance healthcare delivery.",
  "description": "DrChrono provides a cloud-based EHR system accessible via iPhone, iPad, and web browsers, integrating features like customizable medical forms, electronic prescribing, lab integration, and patient engagement tools. It also offers practice management capabilities, including appointment scheduling, patient demographics management, and billing services. The platform supports telehealth services and integrates with various third-party applications to extend its functionality.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "billing",
    "telehealth",
    "practice Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Billing",
    "Telehealth",
    "Practice Management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Family Practice",
    "Pain Management",
    "Orthopedic Surgery",
    "Psychiatry",
    "Podiatry",
    "Internal Medicine",
    "Pediatrics",
    "Dermatology",
    "Cardiology",
    "Gastroenterology",
    "Neurology",
    "Obstetrics And Gynecology",
    "Urology",
    "Pulmonology",
    "Rheumatology",
    "Endocrinology",
    "Oncology",
    "Orthotics And Prosthetics",
    "Sleep Medicine",
    "Sports Medicine"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2009",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "iPadOS"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Practice Management",
    "Medical Billing",
    "Revenue Cycle Management (RCM)",
    "Telehealth",
    "Patient Portal (OnPatient)",
    "Integrated Payments Processor",
    "Customizable Clinical Templates",
    "Scheduling",
    "Claims Management",
    "Patient Payments",
    "Lab Connectivity",
    "e-Prescribing",
    "Clinical Decision Support",
    "Patient Engagement Tools",
    "Mobile EHR Solutions",
    "App Marketplace Integrations",
    "Advanced Lab Interface",
    "HL7 Lab Workflows"
  ],
  "optional_modules": [
    "Advanced Lab Interface",
    "HL7 Lab Workflows",
    "Telehealth Premium Features"
  ],
  "integrations": [
    "Apple Mobility Program",
    "App Marketplace Integrations",
    "Advanced Lab Interface",
    "HL7 Lab Workflows"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "CCDA",
    "QRDA1",
    "LOINC",
    "SNOMED CT",
    "ICD-10",
    "RxNorm",
    "NCPDP"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "ONC Complete EHR Certification",
    "SSAE 16 / SOC 1",
    "SOC 2"
  ],
  "certifications": [
    "ONC Complete EHR Certification",
    "SSAE 16 / SOC 1",
    "SOC 2"
  ],
  "security_features": [
    "OAuth 2.0",
    "HMAC SHA-256 Webhook Signatures",
    "JWT Signing",
    "TLS Encryption in Transit",
    "Encryption at Rest",
    "Role-Based Access Control (RBAC)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Signed Consent Form Management",
    "Patient Access APIs",
    "Audit Logs for User/PHI Access"
  ],
  "data_residency": "US-hosted (SOC/SSAE-attested data center(s) in the United States)",
  "customers": [
    "Petite entreprise(50 employés ou moins)",
    "Mid-Market(51-1000 emp.)",
    "Small-Business(50 or fewer emp.)"
  ],
  "user_reviews": [
    "They used to be somewhat competent prior to the acquisition. Exceptionally poor customer success team. Pathetic software, buggy with outages. UI is severely dated, non-intuitive. DrChrono is hands down one of the worst platforms I’ve ever encountered. Their customer support is abysmal—slow, unhelpful, and completely lacking in empathy. If you have an issue (which you will), don’t expect timely or meaningful assistance. Beyond that, their business practices are deceptive. They make promises they don’t keep, and once they have your money, good luck getting any resolution. The platform itself is outdated and clunky. The UI is frustratingly bad, making even simple tasks a headache. It feels like it hasn’t been updated in years, yet they still charge premium prices. If you’re looking for a reliable, user-friendly system with decent support—stay far away from DrChrono. I absolutely do not recommend this software to anyone.",
    "Liked the pleasingly aesthetic look of the schedule. Easy to read. Can't ever get a resolution to the problems we have. Been experiencing issues with the Day Sheet for a month now (duplicate totals) and NO resolution in sight. Can't get someone 'higher up' to figure this out! Feel like we are in the Wizard of Oz and he's off limits. So far, they haven't resolved anything. Like I said, the Day Sheet has been wrong for the past month (duplicating payments). Can't pull accurate numbers for our CEO. How would your CEO respond to that? Could he run a business like this? Have him give me a call to discuss!",
    "Das beste EHR für iOS-Nutzer!"
  ],
  "ratings": [
    "3.5 out of 5 (G2)",
    "3.4 out of 5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Nextech EHR",
    "Casamba Clinic",
    "Doxy.me",
    "NueMD",
    "Clinicient",
    "ElationHealth",
    "Meditech Expanse",
    "Epic",
    "Solutionreach"
  ],
  "id": "SW1247",
  "slug": "drchrono",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/drchrono.json"
  }
}