Dragon Ambient eXperience Copilot

JSON twin: https://www.healthaidb.com/software/dragon-ambient-experience-copilot.json

Company Name

Nuance

Product URL

https://www.nuance.com/healthcare/dragon-ambient-experience.html

Company URL

https://www.nuance.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Dragon Ambient eXperience (DAX) Copilot is an AI-powered tool that automates clinical documentation, enhancing efficiency and reducing clinician burnout.

Description

DAX Copilot leverages conversational, ambient, and generative AI to automatically create draft clinical summaries from patient interactions, streamlining documentation processes and improving healthcare outcomes.

Api Available

yes

Certifications

• ISO 27001
• SOC 1 Type II
• SOC 2 Type II
• SOC 3 Type III
• ISO 27701
• C5 Type II
• NEN7510/2/3
• GDPR
• FedRAMP
• HDS
• Cyber Essentials Plus

Company Founding

1992

Company Offices

• United States
• Canada
• United Kingdom
• Germany
• France
• Netherlands

Compliance

• HIPAA
• HITRUST
• ISO 27001
• SOC 1 Type II
• SOC 2 Type II
• SOC 3 Type III
• ISO 27701
• C5 Type II
• NEN7510/2/3
• GDPR
• FedRAMP
• HDS
• Cyber Essentials Plus

Customers

• Atrium Health
• Advocate Health
• Microsoft
• Nuance Communications

Data Residency

Data replicated between two data centers within the United States; data never leaves the geography

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Automated clinical documentation
• Integration with Epic EHR
• Integration with MEDITECH Expanse EHR
• Voice dictation support
• Telehealth visit documentation
• Real-time clinical note generation
• Physician review and editing of notes
• Integration with Microsoft Cloud for Healthcare
• Support for ambient recording
• Offline recording capability
• Integration with Microsoft Fabric for data insights

Id

SW1817

Integration Partners

• Microsoft
• Nuance Communications

Integrations

• Epic EHR
• MEDITECH Expanse EHR
• Microsoft Cloud for Healthcare
• Microsoft Fabric

Languages Supported

• English
• French
• German
• Dutch

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Advanced AI capabilities
• Customizable templates
• Speech recognition training

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Data retention management
• Data deletion policies
• Data residency compliance
• User consent management
• Data anonymization
• Data minimization
• Incident response plan
• Security incident notifications
• Data lifecycle management

Product Code

SW1817

Product Name

Dragon Ambient eXperience Copilot

Ratings

• 4.8 out of 5 on G2
• 4.5 out of 5 on G2
• 4.9 out of 5 on G2

Regions Available

• United States
• Canada
• United Kingdom
• Germany
• France
• Netherlands

Related Urls

• https://news.microsoft.com/2025/03/03/microsoft-dragon-copilot-provides-the-healthcare-industrys-first-unified-voice-ai-assistant-that-enables-clinicians-to-streamline-clinical-documentation-surface-information-and-automate-task
• https://elion.health/products/microsoft-dragon-copilot

Release Year

2025

Security Features

• Encryption in transit (TLS 1.2 or TLS 1.3)
• Encryption at rest (AES-256)
• Bring Your Own Key (BYOK)
• Identity management with Entra ID
• Single Sign-On (SSO)
• Token-based access
• Penetration testing
• Intrusion detection
• Routine security audits
• Red team assessments

Specialties

• General Medicine
• Telehealth
• Primary Care
• Specialty Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Google Chrome version 110.0.5481.97 or higher, Microsoft Edge version 110.0.1587.41 or higher

Target Users

• clinicians
• physicians
• nurses

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Before Copilot, we were utilizing so many different platforms with our clients. Copilot has brought all communication into one centralized hub where we can share files, forms, links, and contracts, without having to bog the client down with additional platforms. This platform has been a lifesaver for our client success team!
• Copilot keeps all of my clients in one place, each with their own branded portal. This makes it easy to manage messages, invoices, files, and forms without switching between different tools. Having dedicated, organized spaces for each client streamlines my workflow, keeps communication clear, and creates a more professional experience for both me and my clients.
• We’ve recently started using Copilot as our onboarding portal at 19 Six Media, and it’s been a game-changer. The platform is incredibly intuitive and easy to set up—perfect for creating a smooth, professional experience for new clients.
• I have zero dislikes. It is a unicorn for client portals.
• Copilot is the best portal/practice management tool out there at the price point. Its one of the very few options that has such a packed feature set, automated invoicing, payment processing, workflows, and much more.
• I like copilot because of its extensive features that it includes and helps me run my business better and more effectively. For a startup, it’s a little expensive and wish there was a starter plan for cheaper with less clients. It’s got really good features that are really helpful and have had good client feedback about the app.
• It offers everything I need to manage my clients and give them an elevated experience.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Dragon Ambient eXperience Copilot",
  "company_name": "Nuance",
  "product_url": "https://www.nuance.com/healthcare/dragon-ambient-experience.html",
  "company_url": "https://www.nuance.com",
  "related_urls": [
    "https://news.microsoft.com/2025/03/03/microsoft-dragon-copilot-provides-the-healthcare-industrys-first-unified-voice-ai-assistant-that-enables-clinicians-to-streamline-clinical-documentation-surface-information-and-automate-task",
    "https://elion.health/products/microsoft-dragon-copilot"
  ],
  "product_code": "SW1817",
  "summary": "Dragon Ambient eXperience (DAX) Copilot is an AI-powered tool that automates clinical documentation, enhancing efficiency and reducing clinician burnout.",
  "description": "DAX Copilot leverages conversational, ambient, and generative AI to automatically create draft clinical summaries from patient interactions, streamlining documentation processes and improving healthcare outcomes.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "physicians",
    "nurses"
  ],
  "specialties": [
    "General Medicine",
    "Telehealth",
    "Primary Care",
    "Specialty Care"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Netherlands"
  ],
  "languages_supported": [
    "English",
    "French",
    "German",
    "Dutch"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Netherlands"
  ],
  "company_founding": "1992",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Automated clinical documentation",
    "Integration with Epic EHR",
    "Integration with MEDITECH Expanse EHR",
    "Voice dictation support",
    "Telehealth visit documentation",
    "Real-time clinical note generation",
    "Physician review and editing of notes",
    "Integration with Microsoft Cloud for Healthcare",
    "Support for ambient recording",
    "Offline recording capability",
    "Integration with Microsoft Fabric for data insights"
  ],
  "optional_modules": [
    "Advanced AI capabilities",
    "Customizable templates",
    "Speech recognition training"
  ],
  "integrations": [
    "Epic EHR",
    "MEDITECH Expanse EHR",
    "Microsoft Cloud for Healthcare",
    "Microsoft Fabric"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Google Chrome version 110.0.5481.97 or higher, Microsoft Edge version 110.0.1587.41 or higher",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "ISO 27001",
    "SOC 1 Type II",
    "SOC 2 Type II",
    "SOC 3 Type III",
    "ISO 27701",
    "C5 Type II",
    "NEN7510/2/3",
    "GDPR",
    "FedRAMP",
    "HDS",
    "Cyber Essentials Plus"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 1 Type II",
    "SOC 2 Type II",
    "SOC 3 Type III",
    "ISO 27701",
    "C5 Type II",
    "NEN7510/2/3",
    "GDPR",
    "FedRAMP",
    "HDS",
    "Cyber Essentials Plus"
  ],
  "security_features": [
    "Encryption in transit (TLS 1.2 or TLS 1.3)",
    "Encryption at rest (AES-256)",
    "Bring Your Own Key (BYOK)",
    "Identity management with Entra ID",
    "Single Sign-On (SSO)",
    "Token-based access",
    "Penetration testing",
    "Intrusion detection",
    "Routine security audits",
    "Red team assessments"
  ],
  "privacy_features": [
    "Data retention management",
    "Data deletion policies",
    "Data residency compliance",
    "User consent management",
    "Data anonymization",
    "Data minimization",
    "Incident response plan",
    "Security incident notifications",
    "Data lifecycle management"
  ],
  "data_residency": "Data replicated between two data centers within the United States; data never leaves the geography",
  "customers": [
    "Atrium Health",
    "Advocate Health",
    "Microsoft",
    "Nuance Communications"
  ],
  "user_reviews": [
    "Before Copilot, we were utilizing so many different platforms with our clients. Copilot has brought all communication into one centralized hub where we can share files, forms, links, and contracts, without having to bog the client down with additional platforms. This platform has been a lifesaver for our client success team!",
    "Copilot keeps all of my clients in one place, each with their own branded portal. This makes it easy to manage messages, invoices, files, and forms without switching between different tools. Having dedicated, organized spaces for each client streamlines my workflow, keeps communication clear, and creates a more professional experience for both me and my clients.",
    "We’ve recently started using Copilot as our onboarding portal at 19 Six Media, and it’s been a game-changer. The platform is incredibly intuitive and easy to set up—perfect for creating a smooth, professional experience for new clients.",
    "I have zero dislikes. It is a unicorn for client portals.",
    "Copilot is the best portal/practice management tool out there at the price point. Its one of the very few options that has such a packed feature set, automated invoicing, payment processing, workflows, and much more.",
    "I like copilot because of its extensive features that it includes and helps me run my business better and more effectively. For a startup, it’s a little expensive and wish there was a starter plan for cheaper with less clients. It’s got really good features that are really helpful and have had good client feedback about the app.",
    "It offers everything I need to manage my clients and give them an elevated experience."
  ],
  "ratings": [
    "4.8 out of 5 on G2",
    "4.5 out of 5 on G2",
    "4.9 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "Microsoft",
    "Nuance Communications"
  ],
  "id": "SW1817",
  "slug": "dragon-ambient-experience-copilot",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/dragon-ambient-experience-copilot.json"
  }
}