doxy-me

JSON twin: https://www.healthaidb.com/software/doxy-me.json

Company Name

Doxy.me

Product URL

https://doxy.me/

Company URL

https://doxy.me/

Categories

Summary

Web-based, HIPAA-focused telemedicine platform offering secure video visits with a free tier and paid plans for clinicians and clinics.

Description

Doxy.me is a browser-based telehealth solution for one-to-one and clinic telemedicine visits that provides encrypted audio/video, a virtual waiting room, patient check-in, basic scheduling and payment integrations, language interpretation services, and administrative tools; available as a free plan for individual providers and paid Professional/Clinic/Enterprise tiers with additional features and support.

Api Available

unknown

Certifications

Company Founding

2013

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0490

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Free basic plan (unlimited sessions); Professional ~ $35/user/month; Clinic ~ $50/provider/month (clinic pricing and annual discounts available); Day Pass $10 (24-hour trial of Pro); enterprise/custom pricing and setup fees for large customers—contact vendor for exact quotes.

Pricing Model

freemium

Privacy Features

Ratings

Regions Available

Release Year

2014

Security Features

Specialties

Support Channels

System Requirements

Modern web browser on desktop or mobile; no download required

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Doxy.me",
  "company_url": "https://doxy.me/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "product_url": "https://doxy.me/",
  "categories": [
    "telehealth",
    "telemedicine",
    "patient-facing",
    "clinical",
    "administrative",
    "virtual care"
  ],
  "market_segment": [
    "smb",
    "enterprise",
    "consumer"
  ],
  "links": [
    "https://doxy.me/",
    "https://doxy.me/en/about/who-we-are/",
    "https://doxy.me/en/security/",
    "https://doxy.me/en/pricing/",
    "https://help.doxy.me/",
    "https://elion.health/products/doxy-me",
    "https://www.g2.com/products/doxy-me/reviews",
    "https://www.capterra.com/p/158461/Doxy-me/reviews/",
    "https://en.wikipedia.org/wiki/Doxy.me"
  ],
  "summary": "Web-based, HIPAA-focused telemedicine platform offering secure video visits with a free tier and paid plans for clinicians and clinics.",
  "description": "Doxy.me is a browser-based telehealth solution for one-to-one and clinic telemedicine visits that provides encrypted audio/video, a virtual waiting room, patient check-in, basic scheduling and payment integrations, language interpretation services, and administrative tools; available as a free plan for individual providers and paid Professional/Clinic/Enterprise tiers with additional features and support.",
  "target_users": [
    "clinicians",
    "therapists",
    "mental health providers",
    "clinic administrators",
    "patients",
    "health systems"
  ],
  "specialties": [
    "primary care",
    "mental health/therapy",
    "behavioral health",
    "pediatrics",
    "geriatrics",
    "chronic care management",
    "dermatology (teleconsults)",
    "specialty consults"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "European Union",
    "Worldwide"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Portuguese",
    "Italian",
    "Chinese",
    "Japanese",
    "Korean",
    "100+ localized UI languages (per vendor)",
    "Live interpretation: 240+ languages (per vendor)"
  ],
  "pricing_model": "freemium",
  "pricing_details": "Free basic plan (unlimited sessions); Professional ~ $35/user/month; Clinic ~ $50/provider/month (clinic pricing and annual discounts available); Day Pass $10 (24-hour trial of Pro); enterprise/custom pricing and setup fees for large customers—contact vendor for exact quotes.",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Secure video visits (telemedicine)",
    "Virtual waiting room / patient queue",
    "Audio calling",
    "Text chat during visits",
    "Simple provider dashboard",
    "Media controls (camera/microphone management)",
    "Clinic workflows (multi-provider/clinic features)",
    "Patient visit analytics / usage reporting",
    "Customizable branding (clinic level)",
    "Appointment scheduling / calendar links",
    "One-click patient connections (no downloads/accounts required)"
  ],
  "optional_modules": [
    "Clinic (multi-provider) features",
    "Enterprise SSO / Single Sign-On",
    "Advanced clinic analytics and reporting",
    "Clinic management workflows"
  ],
  "integrations": [
    "Vonage (video/communications partner)",
    "Twilio (SMS/telephony for messaging)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "Modern web browser on desktop or mobile; no download required",
  "compliance": [
    "HIPAA",
    "HITECH",
    "GDPR",
    "PHIPA/PIPEDA",
    "CPRA",
    "SOC 2 (Type 2)",
    "SOC 3"
  ],
  "certifications": [
    "SOC 2 Type II",
    "SOC 3"
  ],
  "security_features": [
    "End-to-end encryption for video and chat",
    "Single sign-on (SSO)",
    "24/7 monitoring",
    "Dedicated information security team",
    "Regular vulnerability scans"
  ],
  "privacy_features": [
    "Free BAA available",
    "No persistent storage of PHI (data minimization)",
    "Anonymous patient access (patients do not create accounts)"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "The free works just like the free version of Zoom except it's HIPAA compliant.",
    "I use it for most of my telehealth stuff — simple and reliable for patients to join.",
    "Fast setup and easy to use; allows patients to login and complete visit easily.",
    "Excellent value for money — the free HIPAA‑compliant version is a big plus.",
    "Connection is very good compared with Zoom or other meeting tools.",
    "Clients sometimes have issues on phones/tablets; works best on desktop/laptop.",
    "Very easy to start using and good for smaller clinics and solo practitioners.",
    "Virtual waiting room and queue management are handy for clinic workflows.",
    "Occasional limitations in features versus enterprise telehealth platforms."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "chat",
    "ticketing",
    "help center / knowledge base",
    "webinars",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2014",
  "integration_partners": [],
  "id": "P0490",
  "slug": "doxy-me",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/doxy-me.json"
  }
}