Doxy.me

JSON twin: https://www.healthaidb.com/software/doxy-me.json

Company Name

Doxy.me

Product URL

https://doxy.me

Company URL

https://doxy.me

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Doxy.me is a web-based telemedicine platform that enables healthcare providers to conduct secure video consultations with patients, emphasizing simplicity and ease of use.

Description

Doxy.me offers a HIPAA-compliant, browser-based telemedicine solution that facilitates real-time video meetings, patient check-ins, and virtual waiting rooms, all without requiring downloads or installations. It supports features like live chat, screen sharing, and file transfers, ensuring secure and private communication between healthcare providers and patients.

Api Available

no

Certifications

• SOC 2 Type 2
• SOC 3
• FIPS 140-2 compliant cryptographic modules

Company Founding

2013

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Brazil
• South Africa
• Japan

Compliance

• HIPAA
• HITECH
• GDPR
• PHIPA/PIPEDA
• CPRA
• SOC 2 (Type 2)
• SOC 3

Customers

• Roper St. Francis Healthcare
• Virginia Department of Health
• Revere Health
• Suny Downstate Medical Center
• University of Utah Health Care
• Compass Health Network

Data Residency

US-only hosting

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Secure video visits (telemedicine)
• Virtual waiting room / patient queue
• Audio calling
• Text chat during visits
• Simple provider dashboard
• Media controls (camera/microphone management)
• Clinic workflows (multi-provider/clinic features)
• Patient visit analytics / usage reporting
• Customizable branding (clinic level)
• Appointment scheduling / calendar links
• One-click patient connections (no downloads/accounts required)

Id

SW1244

Integration Partners

• NextGen Healthcare EHR
• DrChrono by EverHealth
• IntakeQ
• Practice Better
• Spruce Health

Integrations

• Vonage (video/communications partner)
• Twilio (SMS/telephony for messaging)
• Okta SSO
• Azure/Entra SSO
• Auth0 SSO

Languages Supported

• English
• Spanish
• French
• German
• Portuguese
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Japanese
• Korean
• Chinese
• Russian
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Virtual Backgrounds
• Group calls
• Screen sharing

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Free plan: unlimited call minutes, HIPAA compliant, virtual waiting room, personalized URL. Professional plan: $35 per provider per month, includes HD video, live chat support, customizable waiting room, real-time notifications, photo capture, file sharing, payments, two-way screen share, 3-way calling, call optimization. Clinic plan: $50 per provider per month, includes all Professional plan features plus dedicated account rep, custom marketing materials, monthly usage report.

Pricing Model

freemium

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1244

Product Name

Doxy.me

Ratings

• 4.5 out of 5 stars on G2
• 9.7 out of 10 for HIPAA compliance on G2
• 9.9 out of 10 for ease of setup on G2
• 9.3 out of 10 for patient convenience features on G2
• 9.2 out of 10 for telecommunications capabilities on G2
• 9.0 out of 10 for patient communications on G2
• 8.7 out of 10 for practice branding on G2
• 8.2 out of 10 for quality of support on G2
• 8.3 out of 10 for workflow enhancement features on G2
• 6.3 out of 10 for online presence management on G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Brazil
• South Africa
• Japan
• South Korea
• Mexico
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• New Zealand

Related Urls

• https://elion.health/products/doxy-me

Release Year

2014

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Telehealth

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows 7 or later, Mac OS 11.7 or later, iOS 16 or later, Android 12 or later

Target Users

• clinicians
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I like the presentation of it. Pretty simple to use. I use it a couple days of the week and it works just fine for me.
• Doxy is secure and easy to use. I like that when you're sharing your screen, there is a button to jump back to Doxy.
• It is very user-friendly, easy to navigate, HIPAA-compliant, and free to use.
• Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective.
• Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software.
• I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super helpful and easy to use during therapy sessions!
• I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed.
• Love this platform! Awesome, easy to use features AND they support veteran owned business!!
• Doxy.me is super easy to use - for both the clinician and the client/patient. I like that there is a simple URL for both my clients and me to remember and that there is a waiting room that clients can wait in while I finish up with another.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Doxy.me",
  "company_name": "Doxy.me",
  "product_url": "https://doxy.me",
  "company_url": "https://doxy.me",
  "related_urls": [
    "https://elion.health/products/doxy-me"
  ],
  "product_code": "SW1244",
  "summary": "Doxy.me is a web-based telemedicine platform that enables healthcare providers to conduct secure video consultations with patients, emphasizing simplicity and ease of use.",
  "description": "Doxy.me offers a HIPAA-compliant, browser-based telemedicine solution that facilitates real-time video meetings, patient check-ins, and virtual waiting rooms, all without requiring downloads or installations. It supports features like live chat, screen sharing, and file transfers, ensuring secure and private communication between healthcare providers and patients.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Medicine",
    "Telehealth"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Brazil",
    "South Africa",
    "Japan",
    "South Korea",
    "Mexico",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "New Zealand"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Portuguese",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Japanese",
    "Korean",
    "Chinese",
    "Russian",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu"
  ],
  "pricing_model": "freemium",
  "pricing_details": "Free plan: unlimited call minutes, HIPAA compliant, virtual waiting room, personalized URL. Professional plan: $35 per provider per month, includes HD video, live chat support, customizable waiting room, real-time notifications, photo capture, file sharing, payments, two-way screen share, 3-way calling, call optimization. Clinic plan: $50 per provider per month, includes all Professional plan features plus dedicated account rep, custom marketing materials, monthly usage report.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Brazil",
    "South Africa",
    "Japan"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Secure video visits (telemedicine)",
    "Virtual waiting room / patient queue",
    "Audio calling",
    "Text chat during visits",
    "Simple provider dashboard",
    "Media controls (camera/microphone management)",
    "Clinic workflows (multi-provider/clinic features)",
    "Patient visit analytics / usage reporting",
    "Customizable branding (clinic level)",
    "Appointment scheduling / calendar links",
    "One-click patient connections (no downloads/accounts required)"
  ],
  "optional_modules": [
    "Virtual Backgrounds",
    "Group calls",
    "Screen sharing"
  ],
  "integrations": [
    "Vonage (video/communications partner)",
    "Twilio (SMS/telephony for messaging)",
    "Okta SSO",
    "Azure/Entra SSO",
    "Auth0 SSO"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "no",
  "system_requirements": "Windows 7 or later, Mac OS 11.7 or later, iOS 16 or later, Android 12 or later",
  "compliance": [
    "HIPAA",
    "HITECH",
    "GDPR",
    "PHIPA/PIPEDA",
    "CPRA",
    "SOC 2 (Type 2)",
    "SOC 3"
  ],
  "certifications": [
    "SOC 2 Type 2",
    "SOC 3",
    "FIPS 140-2 compliant cryptographic modules"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US-only hosting",
  "customers": [
    "Roper St. Francis Healthcare",
    "Virginia Department of Health",
    "Revere Health",
    "Suny Downstate Medical Center",
    "University of Utah Health Care",
    "Compass Health Network"
  ],
  "user_reviews": [
    "I like the presentation of it. Pretty simple to use. I use it a couple days of the week and it works just fine for me.",
    "Doxy is secure and easy to use. I like that when you're sharing your screen, there is a button to jump back to Doxy.",
    "It is very user-friendly, easy to navigate, HIPAA-compliant, and free to use.",
    "Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective.",
    "Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software.",
    "I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super helpful and easy to use during therapy sessions!",
    "I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed.",
    "Love this platform! Awesome, easy to use features AND they support veteran owned business!!",
    "Doxy.me is super easy to use - for both the clinician and the client/patient. I like that there is a simple URL for both my clients and me to remember and that there is a waiting room that clients can wait in while I finish up with another."
  ],
  "ratings": [
    "4.5 out of 5 stars on G2",
    "9.7 out of 10 for HIPAA compliance on G2",
    "9.9 out of 10 for ease of setup on G2",
    "9.3 out of 10 for patient convenience features on G2",
    "9.2 out of 10 for telecommunications capabilities on G2",
    "9.0 out of 10 for patient communications on G2",
    "8.7 out of 10 for practice branding on G2",
    "8.2 out of 10 for quality of support on G2",
    "8.3 out of 10 for workflow enhancement features on G2",
    "6.3 out of 10 for online presence management on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2014",
  "integration_partners": [
    "NextGen Healthcare EHR",
    "DrChrono by EverHealth",
    "IntakeQ",
    "Practice Better",
    "Spruce Health"
  ],
  "id": "SW1244",
  "slug": "doxy-me",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/doxy-me.json"
  }
}