JSON twin: https://www.healthaidb.com/software/docusign.json
Docusign
https://www.docusign.com/products/electronic-signature
DocuSign is a cloud-based electronic signature and agreement management platform used in healthcare to securely create, sign, route, and store consent forms, intake paperwork, contracts, and other PHI-bearing documents.
DocuSign eSignature and Intelligent Agreement Management provide secure electronic signing, configurable healthcare fields, audit trails, integrations with EHRs and business systems, and HIPAA-supporting controls (BAA available) to digitize patient forms, consent, and administrative workflows across healthcare organizations.
yes
2003
Regional data hosting options (customer data residency choices for US and EU regions; enterprise-grade regional hosting available)
P0484
2025-09-07
Commercial proprietary
Enterprise / subscription pricing; healthcare customers typically require enterprise plans with HIPAA support — contact vendor for custom quote. Free trials and standard paid tiers for eSignature available on public site.
enterprise_quote
2003
SaaS — modern browser (Chrome, Edge, Safari, Firefox); mobile apps require iOS/Android; optional server-side integrations use DocuSign REST APIs (OAuth 2.0)
product
1.0
{
"company_name": "Docusign",
"company_url": "https://www.docusign.com",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Germany",
"France",
"Australia",
"Japan",
"India",
"Mexico",
"Brazil"
],
"company_founding": "2003",
"product_url": "https://www.docusign.com/products/electronic-signature",
"categories": [
"administrative",
"agreement management",
"digital signature",
"identity verification",
"workflow automation"
],
"market_segment": [
"enterprise",
"small and medium-sized business",
"individual"
],
"links": [
"https://www.docusign.com",
"https://www.docusign.com/products/electronic-signature",
"https://www.docusign.com/intelligent-agreement-management",
"https://www.docusign.com/trust",
"https://ecom.docusign.com/plans-and-pricing/esignature",
"https://developers.docusign.com",
"https://www.docusign.com/integrations",
"https://www.docusign.com/company/contact-us",
"https://en.wikipedia.org/wiki/Docusign",
"https://www.g2.com/products/docusign/reviews"
],
"summary": "DocuSign is a cloud-based electronic signature and agreement management platform used in healthcare to securely create, sign, route, and store consent forms, intake paperwork, contracts, and other PHI-bearing documents.",
"description": "DocuSign eSignature and Intelligent Agreement Management provide secure electronic signing, configurable healthcare fields, audit trails, integrations with EHRs and business systems, and HIPAA-supporting controls (BAA available) to digitize patient forms, consent, and administrative workflows across healthcare organizations.",
"target_users": [
"clinicians",
"nurses",
"practice administrators",
"health system IT",
"revenue cycle staff",
"patients",
"legal/compliance teams",
"payers"
],
"specialties": [
"primary care",
"hospital medicine",
"surgery",
"radiology",
"oncology",
"cardiology",
"behavioral health",
"ambulatory care",
"long-term care"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"European Union",
"Australia",
"India",
"Japan",
"Singapore",
"Brazil",
"Mexico"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Portuguese",
"Italian",
"Dutch",
"Japanese",
"Korean",
"Chinese (Simplified)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Enterprise / subscription pricing; healthcare customers typically require enterprise plans with HIPAA support — contact vendor for custom quote. Free trials and standard paid tiers for eSignature available on public site.",
"license": "Commercial proprietary",
"deployment_model": [
"SaaS",
"cloud-hosted",
"private cloud options via enterprise agreements"
],
"os_platforms": [
"Web (modern browsers)",
"iOS",
"Android",
"Windows (desktop app/add-in)",
"macOS (desktop app/add-in)"
],
"features": [
"Electronic signatures (eSignature)",
"Embedded signing (in-app signing)",
"Templates and reusable forms",
"Guided signing and form fields (text, checkboxes, signature blocks)",
"Workflow routing and conditional routing",
"Bulk send (mass signing)",
"In-person signing",
"Signing via email/SMS links",
"Automated reminders and notifications",
"Audit trail and tamper-evident seal",
"Document storage and versioning",
"PowerForms (self-serve signing links)",
"Mobile signing and app support",
"Document tagging and metadata",
"Role-based access controls (RBAC)"
],
"optional_modules": [
"DocuSign CLM (Contract Lifecycle Management)",
"ID Verification (identity proofing) / Know Your Customer modules",
"DocuSign Notary",
"DocuSign eNotary / In-person notarization",
"DocuSign Payments (payment collection integration)",
"Advanced authentication add-ons (e.g., phone, SMS, KBA)"
],
"integrations": [
"Epic (via partners/integrations)",
"Salesforce (native connector)",
"Microsoft 365 / Outlook (add-ins)",
"Google Workspace (Drive/Gmail add-ins)",
"Box",
"Dropbox",
"Workday (connectors/partner integrations)",
"ServiceNow (integration)",
"Slack (notifications)",
"SAP (integrations via APIs/partners)"
],
"data_standards": [
"null specific to clinical standards built-in (platform uses REST APIs/Connect webhooks)"
],
"api_available": "yes",
"system_requirements": "SaaS — modern browser (Chrome, Edge, Safari, Firefox); mobile apps require iOS/Android; optional server-side integrations use DocuSign REST APIs (OAuth 2.0)",
"compliance": [
"HIPAA (supports HIPAA use with signed BAA)",
"GDPR",
"SOC 2 Type II",
"ISO/IEC 27001",
"PCI DSS (for payment-related flows)",
"CCPA"
],
"certifications": [
"ISO/IEC 27001",
"SOC 2 Type II",
"PCI DSS"
],
"security_features": [
"Encryption in transit (TLS) and at rest",
"Role-based access control (RBAC)",
"Single sign-on (SAML/SSO) support",
"Audit logs and detailed signing audit trail",
"Multi-factor authentication (2FA) options",
"HSM-backed key management (enterprise options)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available for HIPAA-covered entities",
"Data retention and purge controls",
"Consent/notice controls (GDPR support)",
"Access controls and configurable sharing settings"
],
"data_residency": "Regional data hosting options (customer data residency choices for US and EU regions; enterprise-grade regional hosting available)",
"customers": [
"Trusted Doctors",
"VITAS Healthcare",
"EngagedMD",
"Capital District Physicians Health Plan",
"Asheville Ear Nose & Throat",
"Hospice Savannah",
"Mimit Health",
"Health Partners Plans"
],
"user_reviews": [
"Intuitive interface — anyone can send and sign documents with just a few clicks, drastically reducing time and errors.",
"Easy to use and loads quickly; saves your signature so you don't have to redo it.",
"I love DocuSign — great for HIPAA use cases, though the plans that include a BAA can be expensive.",
"Integration with EMR sped up patient intake and saved hours per patient.",
"Frequent upselling attempts and pricing can be frustrating despite solid functionality."
],
"ratings": [
"G2: 4.5/5 (eSignature category, aggregated user reviews)",
"Capterra: 4.7/5 (aggregated user reviews)"
],
"support_channels": [
"phone",
"email",
"chat",
"ticketing",
"community",
"support center"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification (DocuSign University)"
],
"release_year": "2003",
"integration_partners": [
"Salesforce",
"Microsoft (Office/Teams)",
"Google Workspace",
"Box",
"Dropbox",
"ServiceNow",
"SAP",
"Oracle",
"Kno2",
"Epic (EMR)"
],
"id": "P0484",
"slug": "docusign",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/docusign.json"
}
}