JSON twin: https://www.healthaidb.com/software/dock-health.json
Dock Health
HIPAA‑compliant task collaboration and workflow automation platform purpose‑built for healthcare teams to manage referrals, care coordination, onboarding, and operational workflows.
Dock Health is a workforce collaboration and process automation platform for healthcare that provides HIPAA‑compliant task management, configurable workflows (SmartFlows), analytics for workforce optimization, integrations/APIs (including FHIR), patient profiles, referral tracking, and embedded/white‑label options to streamline administrative operations and improve patient outcomes.
yes
2020
P0483
2025-09-07
commercial proprietary
Basic: $15/user/mo billed annually ($20 if billed monthly). Premium: $30/user/mo billed annually ($35 if billed monthly). Pro & Enterprise: custom pricing (contact vendor). Free trial available; contact sales for demos.
subscription
2017
product
1.0
{
"company_name": "Dock Health",
"company_url": "https://dock.health",
"company_offices": [
"United States"
],
"company_founding": "2020",
"product_url": "https://dock.health/platform",
"categories": [
"workflow automation",
"task management",
"care coordination",
"patient onboarding",
"billing automation",
"enterprise operations",
"clinical operations"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://dock.health",
"https://dock.health/platform",
"https://dock.health/about",
"https://dock.health/integrations",
"https://dock.health/dock-health-api",
"https://dock.health/pricing",
"https://security.dock.health",
"https://elion.health/products/dock-health",
"https://www.g2.com/products/dock-health/reviews",
"https://www.capterra.com/p/218139/Dock-Health/"
],
"summary": "HIPAA‑compliant task collaboration and workflow automation platform purpose‑built for healthcare teams to manage referrals, care coordination, onboarding, and operational workflows.",
"description": "Dock Health is a workforce collaboration and process automation platform for healthcare that provides HIPAA‑compliant task management, configurable workflows (SmartFlows), analytics for workforce optimization, integrations/APIs (including FHIR), patient profiles, referral tracking, and embedded/white‑label options to streamline administrative operations and improve patient outcomes.",
"target_users": [
"clinicians",
"care coordinators",
"nurses",
"call center / triage staff",
"operations admins",
"practice managers",
"health system administrators",
"health tech companies",
"payors (value‑based care teams)"
],
"specialties": [
"primary care",
"care coordination",
"population health",
"telehealth/telemedicine",
"referral management",
"chronic care management",
"billing automation",
"concierge/virtual‑first care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Basic: $15/user/mo billed annually ($20 if billed monthly). Premium: $30/user/mo billed annually ($35 if billed monthly). Pro & Enterprise: custom pricing (contact vendor). Free trial available; contact sales for demos.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS"
],
"features": [
"HIPAA-compliant task collaboration",
"Workflow automation (customizable workflows)",
"Care team coordination and communication",
"Patient referral management",
"Triage and call-center templates",
"Workforce optimization analytics and reporting",
"Embedded/white-label embeds (iframes, widgets)",
"Forms integration (Dock Forms)",
"Bulk tasking and population management",
"Audit trails and escalation rules",
"Billing automation support",
"Telehealth / remote patient management"
],
"optional_modules": [
"Enterprise (white-label) / professional services",
"Dock Forms (advanced form automation)",
"Referral management suite",
"Advanced analytics / workforce optimization"
],
"integrations": [
"Epic",
"Cerner",
"athenahealth",
"AdvancedMD",
"DrChrono",
"Elation Health",
"Kareo",
"Acuity Scheduling",
"DocuSign",
"Google Drive / Google Workspace",
"HubSpot",
"JotForm",
"Typeform",
"RingCentral",
"Salesforce",
"SendGrid",
"Twilio",
"Spruce Health",
"IntakeQ",
"FormDr"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST"
],
"certifications": [
"HITRUST (e1)"
],
"security_features": [
"Encryption (in transit and at rest)",
"Audit logs / audit trails",
"Role-based access control (RBAC)",
"SSO/SAML",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Audit logging",
"PHI-aware data handling"
],
"data_residency": "",
"customers": [
"Mayo Clinic Platform",
"Healthie",
"Spruce Health",
"Elation Health",
"DaVita (enterprise / DaVita Venture Group engagement)",
"Large health system in the upper Northeast (unnamed, cited in case study)",
"Independent and multi-location physician practices (unnamed, referenced in case studies)"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email (support@dock.health)",
"phone (201-865-1001)",
"help center / FAQs (help.dock.health)",
"social (LinkedIn, Twitter, Facebook)"
],
"training_options": [
"documentation (Help Center)",
"webinars",
"live_online (demo / scheduled product demos)",
"professional services / onboarding"
],
"release_year": "2017",
"integration_partners": [
"Healthie",
"Spruce Health",
"Elation Health",
"Mayo Clinic Platform",
"EHRs and clinical systems via Dock Health API (unnamed EHR connectors)",
"Third-party communication platforms (via integrations mentioned in press materials)"
],
"id": "P0483",
"slug": "dock-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/dock-health.json"
}
}