docgo

JSON twin: https://www.healthaidb.com/software/docgo.json

Company Name

DocGo

Product URL

https://docgo.com/product/

Company URL

https://docgo.com/

Categories

Summary

DocGo is a U.S.-based care delivery platform that provides mobile urgent care, in-home primary care, medical transportation, remote patient monitoring, and an operations-focused transport/dispatch ecosystem for health systems and partners.

Description

DocGo offers a product ecosystem combining an ordering/dispatch platform, driver/field clinician apps, transport network management, reporting/analytics, and clinical services (mobile urgent care, primary care, chronic disease management, RPM). It integrates with EMRs and third-party transport partners to coordinate rides, reduce ED utilization, and deliver care at home or in the community; pricing and deployment are customized for enterprise partners.

Api Available

yes

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0482

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial (proprietary)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for custom pricing; plans vary based on number of trip/ride requests and scope of services; demos and tailored quotes available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "DocGo",
  "company_url": "https://docgo.com/",
  "company_offices": [
    "United States",
    "United Kingdom"
  ],
  "company_founding": "2015",
  "product_url": "https://docgo.com/product/",
  "categories": [
    "mobile health",
    "medical transportation",
    "telehealth",
    "remote patient monitoring",
    "population health",
    "urgent care",
    "patient-facing",
    "clinical"
  ],
  "market_segment": [
    "enterprise",
    "government",
    "payers",
    "small-to-medium (partners/employers)"
  ],
  "links": [
    "https://docgo.com/",
    "https://docgo.com/product/",
    "https://docgo.com/for-partners/",
    "https://docgo.com/for-patients/",
    "https://trust.docgo.com/",
    "https://docgo.com/press/",
    "https://ir.docgo.com/",
    "https://www.sec.gov/ix?doc=/Archives/edgar/data/1822359/000121390023019936/f10k2022_docgoinc.htm",
    "https://www.businesswire.com/news/home/20221102005017/en/DocGo-Launches-Its-First-App-Integrated-with-Epic-to-Offer-On-Demand-Access-to-Mobile-Health-Services",
    "https://play.google.com/store/apps/details?id=com.docgo.ondemand"
  ],
  "summary": "DocGo is a U.S.-based care delivery platform that provides mobile urgent care, in-home primary care, medical transportation, remote patient monitoring, and an operations-focused transport/dispatch ecosystem for health systems and partners.",
  "description": "DocGo offers a product ecosystem combining an ordering/dispatch platform, driver/field clinician apps, transport network management, reporting/analytics, and clinical services (mobile urgent care, primary care, chronic disease management, RPM). It integrates with EMRs and third-party transport partners to coordinate rides, reduce ED utilization, and deliver care at home or in the community; pricing and deployment are customized for enterprise partners.",
  "target_users": [
    "hospitals",
    "health systems",
    "clinicians",
    "nurses",
    "patients",
    "health plans",
    "states & community health programs",
    "physician practices",
    "employers/occupational health",
    "transport providers/EMS operators",
    "care coordinators/administrators"
  ],
  "specialties": [
    "urgent care",
    "primary care",
    "chronic disease management",
    "preventive care",
    "remote patient monitoring",
    "population health"
  ],
  "regions_available": [
    "United States",
    "New York (noted operations)",
    "nationwide (US-focused)"
  ],
  "languages_supported": [
    "English",
    "Español",
    "中文 (简体)",
    "العربية"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for custom pricing; plans vary based on number of trip/ride requests and scope of services; demos and tailored quotes available.",
  "license": "commercial (proprietary)",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS"
  ],
  "features": [
    "Order transport / ride request platform",
    "Electronic PCS form / trip authorization",
    "Computer-aided dispatch (CAD) / real-time dispatch panel",
    "Driver mobile app (iOS) with GPS tracking and status updates",
    "Transport network management / provider network configuration",
    "Automated and manual ETA calculation",
    "External provider dashboard / real-time trip tracking",
    "Reporting suite with real-time and historical dashboards",
    "Capacity planning and predictive analytics",
    "ShareLink™ real-time patient/family updates",
    "Audit logging of user actions",
    "Data auto-population from EMR when integrated"
  ],
  "optional_modules": [
    "Reporting / advanced reporting",
    "Real-time dispatch automation",
    "Custom vehicle/equipment selection rules"
  ],
  "integrations": [
    "Epic",
    "Uber",
    "ZOLL CAD"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ISO 27001",
    "GDPR"
  ],
  "certifications": [
    "ISO 27001"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "SSO / OAuth 2.0",
    "Audit logs",
    "Role-based access control (RBAC)"
  ],
  "privacy_features": [
    "HIPAA-compliant handling of PHI",
    "BAA available",
    "Consent/privacy policy controls"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "This app is great. Love the interface and the chat feature.",
    "Easy to use.",
    "Excellent.",
    "They send an NP or a PA out with an EMT or an MA.",
    "Ambulnz by DocGo is basically an IFT (non-emergency transport) service."
  ],
  "ratings": [
    "Google Play: 4.9/5 (8 reviews)",
    "Glassdoor: 4.3/5 (≈900 reviews)",
    "Great Place To Work: Certified (company-level workplace rating reported)"
  ],
  "support_channels": [
    "phone",
    "email",
    "app support",
    "web/contact form",
    "live_demo"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online (remote demos)",
    "onsite (in-person demos)"
  ],
  "release_year": "",
  "integration_partners": [
    "Epic",
    "Uber",
    "ZOLL CAD",
    "SSO / OAuth 2.0"
  ],
  "id": "P0482",
  "slug": "docgo",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/docgo.json"
  }
}