DispatchHealth

JSON twin: https://www.healthaidb.com/software/dispatchhealth.json

Company Name

DispatchHealth

Product URL

https://www.dispatchhealth.com

Company URL

https://www.dispatchhealth.com

Categories

• clinical Care
• patient Facing
• diagnostic Support
• administrative Operations
• care Coordination
• data Integration
• imaging Software
• emergency Care
• home-based Care
• care Transitions
• Clinical
• Diagnostic
• Administrative
• Health Systems Integration
• Mobile Imaging
• Hospital-at-home
• Transitional Care

Summary

DispatchHealth delivers comprehensive, hospital-level medical care directly to patients' homes, enhancing access and reducing healthcare costs.

Description

DispatchHealth provides on-demand, high-acuity medical services at home, including emergency-level care, hospital-level inpatient care, and transitional care for post-discharge patients. Their services aim to reduce unnecessary emergency room visits, hospital stays, and readmissions, resulting in significant cost savings and high patient satisfaction. The company operates in over 20 states, treating more than 1.2 million patients since its inception in 2013. In May 2025, DispatchHealth merged with Medically Home, expanding its capabilities in complex home-based care. Their proprietary technology platform manages logistics, care coordination, and analytics to improve patient outcomes. DispatchHealth partners with health systems, payers, and other healthcare providers to deliver integrated care solutions. They offer services 365 days a year, with co-pays ranging from $0 to $45, depending on insurance coverage. The company is headquartered in Denver, Colorado, and has offices in multiple states across the U.S.

Api Available

unknown

Certifications

• HITRUST Risk-based 2-year Certification
• SOC 2 Type II
• ISO/IEC 27001:2022

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• HITRUST Risk-based 2-year Certification
• SOC 2 Type II
• ISO/IEC 27001:2022

Customers

• DispatchHealth
• DBB Software
• Jappware
• Therap Services
• EMedStore Global Pharma IT Company
• DearDoc
• PointClickCare
• NextGen Healthcare EHR
• Spruce Health
• Carepatron
• Whereby
• Onfleet
• Omnitracs Sylectus
• Salesforce Field Service
• Skedulo
• TrueContext
• Bluebeam
• Jobber
• Jotform
• NetSuite
• Connecteam
• Verizon Connect
• Simpro
• Digital Waybill
• Sagar Courier Management Software
• CourierManager
• Eddress
• OnTime 360
• Courier Connex
• Xcelerator
• iCourier
• CXT Software
• LogixPlatform

Data Residency

US-only

Data Standards

• HL7 FHIR
• HL7 v2.x
• DICOM

Deployment Model

• SaaS

Features

• In-home urgent medical care
• Telemedicine consultations
• Treatment for a wide range of illnesses and injuries
• Mobile imaging services
• Emergency room alternative care
• Hospital alternative care
• Transitional care
• Patient engagement and scheduling
• Clinical capabilities for treatment in place
• Data analytics platform for operational efficiency
• Payer consulting services
• Integration with Emergency Medical Services (EMS)
• On-site patient treatment and telemedicine support
• Clinical model co-sourced with EMS paramedics
• Deployment of proprietary software and data analytics platform
• Partnerships with major insurance companies
• Collaboration with primary care and specialty care providers
• Collaboration with EMS, health systems, senior living facilities, and employers
• Reduction of unnecessary emergency room visits
• Reduction of hospital stays and readmissions
• High patient satisfaction rates

Id

SW1234

Integration Partners

• DBB Software
• Jappware
• Therap Services
• EMedStore Global Pharma IT Company
• DearDoc
• PointClickCare
• NextGen Healthcare EHR
• Spruce Health
• Carepatron
• Whereby
• Onfleet
• Omnitracs Sylectus
• Salesforce Field Service
• Skedulo
• TrueContext
• Bluebeam
• Jobber
• Jotform
• NetSuite
• Connecteam

Integrations

• Emergency Medical Services (EMS)
• Primary care providers
• Specialty care providers
• Health systems
• Senior living facilities
• Employers
• Major insurance companies

Languages Supported

• English
• Spanish
• Other languages as needed

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Mobile imaging services
• Payer consulting services
• Integration with Emergency Medical Services (EMS)
• Clinical model co-sourced with EMS paramedics
• Deployment of proprietary software and data analytics platform
• Partnerships with major insurance companies
• Collaboration with primary care and specialty care providers
• Collaboration with EMS, health systems, senior living facilities, and employers
• Reduction of unnecessary emergency room visits
• Reduction of hospital stays and readmissions

Os Platforms

• Web
• iOS
• Android

Pricing Details

Co-pays range from $0 to $45, depending on insurance coverage. For uninsured patients, a flat rate of $1,000 per visit applies. Contact vendor for detailed pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent management
• Data anonymization
• Data minimization

Product Code

SW1234

Product Name

DispatchHealth

Ratings

• 4.2/5 (G2)
• 4.6/5 (Therap Services)
• 4.7/5 (Spruce Health)
• 4.5/5 (Carepatron)
• 4.6/5 (Whereby)
• 4.8/5 (OnTime 360)
• 4.5/5 (Courier Connex)
• 4.5/5 (iCourier)
• 4.1/5 (CXT Software)
• 4.6/5 (LogixPlatform)

Regions Available

• United States

Related Urls

• https://elion.health/products/dispatchhealth

Release Year

2013

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Role-based access control (RBAC)
• Multi-factor authentication (MFA)
• Audit logging
• Data retention for 7 years

Specialties

• Emergency Medicine
• Internal Medicine
• Cardiology
• Pulmonology
• Infectious Disease
• Orthopedics
• Neurology
• Gastroenterology
• Endocrinology
• Rheumatology
• Hematology
• Oncology
• Nephrology
• Urology
• Dermatology
• Otolaryngology
• Ophthalmology
• Psychiatry
• Pediatrics
• Obstetrics And Gynecology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Patients
• Admins
• Payers
• Health Systems
• Employers
• Senior Living Facilities
• Home Health Organizations

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Dispatch has one of the best dispatch maps on the market.
• The dispatch board and automatic PM drops are very useful.
• I love that the scheduling for the day can be displayed and navigated while simultaneously booking another job.
• The software updates in real time so I know how to help my craftsman in their current situation.
• The invoices get mixed up for the job displayed. It can be confusing; I have to open all invoices listed to find the one I'm looking for.
• When there are software upgrades or other major software changes, it has an impact on the functions I use.
• Building a profile is a one-way street; you have to have the profile photo, bio, and the correct info entered before saving it. Once saved, you must go through dispatch's customer service to make all changes, which can be an inconvenience.
• I like that locksmiths in the network can get notifications on jobs in their area.
• Courier tracking, dispatch, billing, remove manual work with order entry option, streamline the send.
• There is nothing that you will dislike, but there are options like ShipStation which provide better solutions now.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "DispatchHealth",
  "company_name": "DispatchHealth",
  "product_url": "https://www.dispatchhealth.com",
  "company_url": "https://www.dispatchhealth.com",
  "related_urls": [
    "https://elion.health/products/dispatchhealth"
  ],
  "product_code": "SW1234",
  "summary": "DispatchHealth delivers comprehensive, hospital-level medical care directly to patients' homes, enhancing access and reducing healthcare costs.",
  "description": "DispatchHealth provides on-demand, high-acuity medical services at home, including emergency-level care, hospital-level inpatient care, and transitional care for post-discharge patients. Their services aim to reduce unnecessary emergency room visits, hospital stays, and readmissions, resulting in significant cost savings and high patient satisfaction. The company operates in over 20 states, treating more than 1.2 million patients since its inception in 2013. In May 2025, DispatchHealth merged with Medically Home, expanding its capabilities in complex home-based care. Their proprietary technology platform manages logistics, care coordination, and analytics to improve patient outcomes. DispatchHealth partners with health systems, payers, and other healthcare providers to deliver integrated care solutions. They offer services 365 days a year, with co-pays ranging from $0 to $45, depending on insurance coverage. The company is headquartered in Denver, Colorado, and has offices in multiple states across the U.S.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "administrative Operations",
    "care Coordination",
    "data Integration",
    "imaging Software",
    "emergency Care",
    "home-based Care",
    "care Transitions",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Administrative",
    "Care Coordination",
    "Health Systems Integration",
    "Mobile Imaging",
    "Emergency Care",
    "Hospital-at-home",
    "Transitional Care"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Patients",
    "Admins",
    "Payers",
    "Health Systems",
    "Employers",
    "Senior Living Facilities",
    "Home Health Organizations"
  ],
  "specialties": [
    "Emergency Medicine",
    "Internal Medicine",
    "Cardiology",
    "Pulmonology",
    "Infectious Disease",
    "Orthopedics",
    "Neurology",
    "Gastroenterology",
    "Endocrinology",
    "Rheumatology",
    "Hematology",
    "Oncology",
    "Nephrology",
    "Urology",
    "Dermatology",
    "Otolaryngology",
    "Ophthalmology",
    "Psychiatry",
    "Pediatrics",
    "Obstetrics And Gynecology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Other languages as needed"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Co-pays range from $0 to $45, depending on insurance coverage. For uninsured patients, a flat rate of $1,000 per visit applies. Contact vendor for detailed pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "In-home urgent medical care",
    "Telemedicine consultations",
    "Treatment for a wide range of illnesses and injuries",
    "Mobile imaging services",
    "Emergency room alternative care",
    "Hospital alternative care",
    "Transitional care",
    "Patient engagement and scheduling",
    "Clinical capabilities for treatment in place",
    "Data analytics platform for operational efficiency",
    "Payer consulting services",
    "Integration with Emergency Medical Services (EMS)",
    "On-site patient treatment and telemedicine support",
    "Clinical model co-sourced with EMS paramedics",
    "Deployment of proprietary software and data analytics platform",
    "Partnerships with major insurance companies",
    "Collaboration with primary care and specialty care providers",
    "Collaboration with EMS, health systems, senior living facilities, and employers",
    "Reduction of unnecessary emergency room visits",
    "Reduction of hospital stays and readmissions",
    "High patient satisfaction rates"
  ],
  "optional_modules": [
    "Mobile imaging services",
    "Payer consulting services",
    "Integration with Emergency Medical Services (EMS)",
    "Clinical model co-sourced with EMS paramedics",
    "Deployment of proprietary software and data analytics platform",
    "Partnerships with major insurance companies",
    "Collaboration with primary care and specialty care providers",
    "Collaboration with EMS, health systems, senior living facilities, and employers",
    "Reduction of unnecessary emergency room visits",
    "Reduction of hospital stays and readmissions"
  ],
  "integrations": [
    "Emergency Medical Services (EMS)",
    "Primary care providers",
    "Specialty care providers",
    "Health systems",
    "Senior living facilities",
    "Employers",
    "Major insurance companies"
  ],
  "data_standards": [
    "HL7 FHIR",
    "HL7 v2.x",
    "DICOM"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST Risk-based 2-year Certification",
    "SOC 2 Type II",
    "ISO/IEC 27001:2022"
  ],
  "certifications": [
    "HITRUST Risk-based 2-year Certification",
    "SOC 2 Type II",
    "ISO/IEC 27001:2022"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Role-based access control (RBAC)",
    "Multi-factor authentication (MFA)",
    "Audit logging",
    "Data retention for 7 years"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "DispatchHealth",
    "DBB Software",
    "Jappware",
    "Therap Services",
    "EMedStore Global Pharma IT Company",
    "DearDoc",
    "PointClickCare",
    "NextGen Healthcare EHR",
    "Spruce Health",
    "Carepatron",
    "Whereby",
    "Onfleet",
    "Omnitracs Sylectus",
    "Salesforce Field Service",
    "Skedulo",
    "TrueContext",
    "Bluebeam",
    "Jobber",
    "Jotform",
    "NetSuite",
    "Connecteam",
    "Verizon Connect",
    "Simpro",
    "Digital Waybill",
    "Sagar Courier Management Software",
    "CourierManager",
    "Eddress",
    "OnTime 360",
    "Courier Connex",
    "Xcelerator",
    "iCourier",
    "CXT Software",
    "LogixPlatform"
  ],
  "user_reviews": [
    "Dispatch has one of the best dispatch maps on the market.",
    "The dispatch board and automatic PM drops are very useful.",
    "I love that the scheduling for the day can be displayed and navigated while simultaneously booking another job.",
    "The software updates in real time so I know how to help my craftsman in their current situation.",
    "The invoices get mixed up for the job displayed. It can be confusing; I have to open all invoices listed to find the one I'm looking for.",
    "When there are software upgrades or other major software changes, it has an impact on the functions I use.",
    "Building a profile is a one-way street; you have to have the profile photo, bio, and the correct info entered before saving it. Once saved, you must go through dispatch's customer service to make all changes, which can be an inconvenience.",
    "I like that locksmiths in the network can get notifications on jobs in their area.",
    "Courier tracking, dispatch, billing, remove manual work with order entry option, streamline the send.",
    "There is nothing that you will dislike, but there are options like ShipStation which provide better solutions now."
  ],
  "ratings": [
    "4.2/5 (G2)",
    "4.6/5 (Therap Services)",
    "4.7/5 (Spruce Health)",
    "4.5/5 (Carepatron)",
    "4.6/5 (Whereby)",
    "4.8/5 (OnTime 360)",
    "4.5/5 (Courier Connex)",
    "4.5/5 (iCourier)",
    "4.1/5 (CXT Software)",
    "4.6/5 (LogixPlatform)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2013",
  "integration_partners": [
    "DBB Software",
    "Jappware",
    "Therap Services",
    "EMedStore Global Pharma IT Company",
    "DearDoc",
    "PointClickCare",
    "NextGen Healthcare EHR",
    "Spruce Health",
    "Carepatron",
    "Whereby",
    "Onfleet",
    "Omnitracs Sylectus",
    "Salesforce Field Service",
    "Skedulo",
    "TrueContext",
    "Bluebeam",
    "Jobber",
    "Jotform",
    "NetSuite",
    "Connecteam"
  ],
  "id": "SW1234",
  "slug": "dispatchhealth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/dispatchhealth.json"
  }
}