JSON twin: https://www.healthaidb.com/software/dispatchhealth.json
DispatchHealth
https://www.dispatchhealth.com/how-it-works/
https://www.dispatchhealth.com/
DispatchHealth delivers same-day urgent and advanced medical care in patients' homes as an alternative to ED visits and inpatient hospitalization.
DispatchHealth is a US-based provider of in-home acute, urgent and hospital-level care that dispatches clinician teams (APPs, techs, remote physician support) to deliver diagnostics, labs, IVs, imaging arrangements, wound care and transitional/hospital-at-home services, coordinating prescriptions, follow-up and payer billing.
unknown
2013
Site hosted in the United States (data processed/stored in U.S.)
P0480
2025-09-07
commercial / proprietary
Services billed through patient insurance or partner contracts; pricing varies by payer and location — contact vendor for pricing and contracts.
enterprise_quote
2013
product
1.0
{
"company_name": "DispatchHealth",
"company_url": "https://www.dispatchhealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2013",
"product_url": "https://www.dispatchhealth.com/how-it-works/",
"categories": [
"clinical",
"acute care at home",
"hospital-at-home",
"urgent care",
"mobile imaging",
"transitional care",
"home health"
],
"market_segment": [
"enterprise",
"consumer"
],
"links": [
"https://www.dispatchhealth.com/",
"https://www.dispatchhealth.com/how-it-works/",
"https://www.dispatchhealth.com/locations/",
"https://www.dispatchhealth.com/partners/",
"https://www.dispatchhealth.com/faq/",
"https://www.dispatchhealth.com/press-room/",
"https://www.dispatchhealth.com/patientportal/",
"https://www.dispatchhealth.com/privacy-policy/",
"https://www.dispatchhealth.com/our-story/",
"https://www.forbes.com/sites/brucejapsen/2025/03/18/hospital-at-home-startups-dispatchhealth-and-medically-home-to-merge/"
],
"summary": "DispatchHealth delivers same-day urgent and advanced medical care in patients' homes as an alternative to ED visits and inpatient hospitalization.",
"description": "DispatchHealth is a US-based provider of in-home acute, urgent and hospital-level care that dispatches clinician teams (APPs, techs, remote physician support) to deliver diagnostics, labs, IVs, imaging arrangements, wound care and transitional/hospital-at-home services, coordinating prescriptions, follow-up and payer billing.",
"target_users": [
"patients",
"physician assistants / nurse practitioners",
"physicians (emergency & hospital medicine)",
"home health clinicians",
"hospital / health system administrators",
"payers / health plans"
],
"specialties": [
"urgent care",
"emergency medicine (community/ED-alternative)",
"hospital medicine (hospital-at-home)",
"transitional care/post-discharge care",
"geriatrics",
"palliative/supportive care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Services billed through patient insurance or partner contracts; pricing varies by payer and location — contact vendor for pricing and contracts.",
"license": "commercial / proprietary",
"deployment_model": [
"cloud service (provider-operated)",
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Same‑day urgent medical care at home",
"Hospital‑alternative (hospital at home) care up to 30 days",
"Transitional / post‑discharge recovery care",
"Mobile imaging (in‑home x‑ray and diagnostics)",
"In‑home lab testing and specimen collection",
"IV therapy and catheter management",
"Wound care and splinting",
"Provider visit documentation / after‑visit summary",
"Medication prescribing and prescription fulfillment",
"Care coordination with primary care and health systems",
"Insurance billing and claims handling",
"Patient scheduling / online booking",
"Referrals from clinicians and payers",
"Patient portal access"
],
"optional_modules": [
"Mobile imaging services",
"Hospital‑alternative (advanced) care program",
"Transitional care program"
],
"integrations": [
"ChartRequest (chart exchange)",
"Patient portal (DispatchHealth patient portal)",
"Health systems / hospital partnerships",
"Payers / health plans",
"Insurance billing systems"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA (treats PHI per Notice of Privacy Practices)",
"California privacy (CCPA/California resident rights referenced)",
"AICPA SOC (site references AICPA SOC)"
],
"certifications": [],
"security_features": [
"Commercially reasonable security controls (encryption in transit/storage implied)",
"Access controls / role‑based access (implied via provider systems)",
"Audit/logging (security & compliance functions referenced)"
],
"privacy_features": [
"HIPAA Notice of Privacy Practices",
"Privacy Policy with CCPA/California rights",
"Business Associate Agreement available (PHI handling implied)"
],
"data_residency": "Site hosted in the United States (data processed/stored in U.S.)",
"customers": [
"UnitedHealthcare",
"Aetna",
"AdventHealth",
"innovage",
"Humana",
"OptumCare",
"UCI (UC Irvine)",
"AARP",
"FirstLight Home Care",
"Brookdale Senior Living",
"Encompass Health",
"Texas Health",
"AMADA",
"Regence",
"Cigna Healthcare",
"Centerwell"
],
"user_reviews": [
"I have used DispatchHealth quite a few times over the last few years and they have been absolutely wonderful. Everyone they have sent out has been very kind.",
"Christopher, the DispatchHealth RN, who treated my sprained hip, was EVERYTHING a good RN should be and MORE, right down to his WONDERFUL bedside manner.",
"Quick and easy schedule. The team that came to the house was great despite a tricky situation. Very patient.",
"I received service for a home visit and before I was seen I was told my insurance was 'in network' and pre-approved — billing afterwards did not match that expectation.",
"They brought everything you need for an urgent visit. Care was consistently great; I feel totally confident calling them.",
"Great alternative to the ER for non-life-threatening issues — same-day visit and they handled tests and prescriptions at home."
],
"ratings": [
"Trustpilot: ~2.5/5 (company page reviews)",
"Yelp (DispatchHealth brand page): ~3.2/5",
"Glassdoor (employees): 2.7/5 (employee reviews)"
],
"support_channels": [
"phone",
"email",
"patient_portal",
"24x7_virtual_monitoring",
"contact/partner_forms"
],
"training_options": [
"documentation",
"webinars",
"live_online (partners/providers)",
"onsite (partner onboarding)"
],
"release_year": "2013",
"integration_partners": [
"ChartRequest",
"Security/Compliance Portal (trust.dispatchhealth.com)",
"UnitedHealthcare (payer integration)",
"Aetna (payer integration)",
"Humana (payer integration)",
"OptumCare (partner integration)",
"Cigna (payer integration)",
"Regence (payer integration)",
"UCI / UC Irvine (health system partner)",
"AARP (program/partnership)",
"Encompass Health (partner)",
"Brookdale Senior Living (senior living partner)"
],
"id": "P0480",
"slug": "dispatchhealth",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/dispatchhealth.json"
}
}