JSON twin: https://www.healthaidb.com/software/digital-workforce.json
Digital Workforce
https://digitalworkforce.com/intelligent-automation-services/outsmart/
Digital Workforce provides enterprise robotic process automation (RPA), AI agents and intelligent process automation services and platforms to automate administrative and operational workflows across industries including health and social care.
Commercial RPA and intelligent automation services (design, implementation, managed services) plus the Outsmart automation platform, AI agents, intelligent document processing (IDP), NLP, chatbots and process mining. Integrates with major RPA engines (UiPath, Blue Prism, Robocorp) and delivers industry-specific automation (including healthcare claims, patient administration, HR, finance). Global delivery and run-management for 24/7 uptime and ROI-driven automation programs.
unknown
2015
P0475
2025-09-07
commercial/proprietary
Contact vendor for pricing; enterprise engagements, managed services and platform offerings; custom proposals and trials available via sales.
enterprise_quote
2015
product
1.0
{
"company_name": "Digital Workforce",
"company_url": "https://digitalworkforce.com/",
"company_offices": [
"United States",
"United Kingdom",
"Finland",
"Sweden",
"Poland",
"Ireland"
],
"company_founding": "2015",
"product_url": "https://digitalworkforce.com/intelligent-automation-services/outsmart/",
"categories": [
"administrative",
"operational",
"workflow automation",
"robotic process automation (RPA)",
"intelligent document processing (IDP)",
"AI agents",
"process mining",
"IT automation"
],
"market_segment": [
"enterprise",
"mid-market",
"smb"
],
"links": [
"https://digitalworkforce.com/",
"https://digitalworkforce.com/intelligent-automation-services/outsmart/",
"https://digitalworkforce.com/intelligent-automation-solutions/health-robotics/",
"https://digitalworkforce.com/information-security-policy/",
"https://digitalworkforce.com/privacy-policy/",
"https://digitalworkforce.com/contact/",
"https://digitalworkforce.com/about-us/our-company/",
"https://careers.digitalworkforce.eu/locations",
"https://digitalworkforce.com/investors/",
"https://www.linkedin.com/company/digital-workforce-nordic-oy"
],
"summary": "Digital Workforce provides enterprise robotic process automation (RPA), AI agents and intelligent process automation services and platforms to automate administrative and operational workflows across industries including health and social care.",
"description": "Commercial RPA and intelligent automation services (design, implementation, managed services) plus the Outsmart automation platform, AI agents, intelligent document processing (IDP), NLP, chatbots and process mining. Integrates with major RPA engines (UiPath, Blue Prism, Robocorp) and delivers industry-specific automation (including healthcare claims, patient administration, HR, finance). Global delivery and run-management for 24/7 uptime and ROI-driven automation programs.",
"target_users": [
"healthcare administrators",
"clinicians (administrative workflows)",
"billing and revenue cycle teams",
"IT operations",
"finance and accounting",
"HR/payroll",
"customer service",
"automation centre of excellence (CoE) teams",
"managed service/ops teams"
],
"specialties": [
"health and social care",
"medical billing and claims",
"patient administration",
"revenue cycle management",
"clinical administration",
"healthcare customer service"
],
"regions_available": [
"Finland",
"Sweden",
"United Kingdom",
"Poland",
"Ireland",
"United States",
"Global (via partners)"
],
"languages_supported": [
"English",
"Finnish",
"Swedish",
"Polish"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise engagements, managed services and platform offerings; custom proposals and trials available via sales.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS",
"managed_service",
"hybrid"
],
"os_platforms": [
"Web"
],
"features": [
"Business Process Management (BPM) orchestration",
"Robotic Process Automation (RPA) execution",
"Intelligent Document Processing (IDP)",
"Low-code automation development",
"Process orchestration for human and digital workers",
"24/7 run management and monitoring",
"Automation maintenance with SLA-backed support",
"Quality acceptance and production validation",
"Dashboards and end-to-end process visibility",
"Pay-per-usage capacity scaling",
"Process performance monitoring and SLAs",
"Process mining (capability referenced)",
"AI agent and NLP capabilities (platform offerings)"
],
"optional_modules": [],
"integrations": [
"Blue Prism (partner/integration shown)",
"RPA platforms (general)",
"BPM systems (general)",
"Enterprise systems (ERP/CRM/billing) (general)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"GDPR"
],
"certifications": [],
"security_features": [],
"privacy_features": [
"Privacy policy available",
"Information security policy available"
],
"data_residency": "",
"customers": [
"IF (insurance)",
"Scandia",
"HUS (Helsinki University Hospital)",
"Vero (Finnish Tax Administration)",
"Norsk Stål",
"Oslo (municipality or region)",
"Maik"
],
"user_reviews": [],
"ratings": [
"Glassdoor: 3.3/5 (Digital Workforce employer rating)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"training_and_mentoring",
"certification"
],
"release_year": "2015",
"integration_partners": [
"Microsoft",
"UiPath",
"Robocorp",
"Blue Prism (SSC)",
"Automation Anywhere",
"Flowable",
"Lutech",
"Interpath",
"bp-3",
"Agilisys",
"Agilify",
"Combined Intelligence",
"Mobile Cloud",
"MHP",
"JDX Consulting",
"OT Consulting",
"Fournet",
"Front.ai",
"Everis",
"RPA.HK"
],
"id": "P0475",
"slug": "digital-workforce",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/digital-workforce.json"
}
}