Digital Workforce

JSON twin: https://www.healthaidb.com/software/digital-workforce.json

Company Name

Soul Machines

Product URL

https://www.soulmachines.com/digital-workforce

Company URL

https://www.soulmachines.com/

Categories

• administrative Operations
• patient Facing
• diagnostic Support
• clinical Care
• healthcare Platform
• customer Support
• sales Enablement
• human Resources
• operational Management
• enterprise Solutions
• Administrative
• Diagnostic
• Clinical
• Healthcare
• Customer Service
• Sales
• Hr
• Operations
• Enterprise Software

Summary

Soul Machines' Digital Workforce enables businesses to deploy human-like AI agents across various functions, enhancing engagement and operational efficiency.

Description

Digital Workforce is a platform that allows organizations to integrate lifelike AI agents into roles such as customer service, HR, healthcare, and sales, utilizing Soul Machines' Experiential AI™ technology for authentic interactions and seamless workflow automation.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2016

Company Offices

• United States
• New Zealand
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark

Compliance

• SOC 2
• ISO 27001
• SSO
• Data encryption
• Data privacy & governance
• Authentication capabilities

Customers

• St Paul, MN U.

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Experiential AI Agents
• Human-like digital workers
• Empathetic and authentic responses
• Autonomous and real-time engagement
• Tone and personality configuration
• Customizable objectives
• Customizable data outputs
• Intuitive, no-code templates
• Seamless integration with Salesforce, ServiceNow®, Zapier, and more
• 120,000 conversation minutes per year
• Auto-generated experiences
• Premium support via email

Id

SW1229

Integration Partners

• Salesforce
• ServiceNow

Integrations

• Salesforce
• ServiceNow
• Zapier

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Japanese
• Korean
• Chinese
• Russian
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Premium integrations
• Virtual Private Cloud (VPC) hosting
• Vision & object recognition

Os Platforms

• Web
• iOS
• Android

Pricing Details

Annual subscription at $40,000 USD per year for Workforce Connect; Digital Workforce pricing available upon request.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1229

Product Name

Digital Workforce

Ratings

• 4.8 out of 5 stars on G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• New Zealand
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Italy
• Spain
• Portugal
• Japan
• South Korea

Related Urls

• https://elion.health/products/digital-workforce

Release Year

2016

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Customer Service
• Hr
• Healthcare
• Sales
• Operations
• Clinical Trials
• Employee Benefits
• Patient Onboarding
• Appointment Scheduling
• Prescription Education
• Billing Administration
• Lead Qualification
• Team Training
• Organizational Design
• Talent Strategy
• Inventory Planning
• Change Management
• Workflow Automation
• Data Analysis
• Employee Coaching

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• admins
• patients
• clinicians
• nurses
• customers
• sales teams
• HR professionals
• operations managers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Soul Machines brings cinematic games closer to chatbot design for UI and UX that's truly cinematic, human like and can get across a during test.
• I use soul machines to help automate teaching undergraduate and beginner students python programming.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Digital Workforce",
  "company_name": "Soul Machines",
  "product_url": "https://www.soulmachines.com/digital-workforce",
  "company_url": "https://www.soulmachines.com/",
  "related_urls": [
    "https://elion.health/products/digital-workforce"
  ],
  "product_code": "SW1229",
  "summary": "Soul Machines' Digital Workforce enables businesses to deploy human-like AI agents across various functions, enhancing engagement and operational efficiency.",
  "description": "Digital Workforce is a platform that allows organizations to integrate lifelike AI agents into roles such as customer service, HR, healthcare, and sales, utilizing Soul Machines' Experiential AI™ technology for authentic interactions and seamless workflow automation.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "clinical Care",
    "healthcare Platform",
    "customer Support",
    "sales Enablement",
    "human Resources",
    "operational Management",
    "enterprise Solutions",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Clinical",
    "Healthcare",
    "Customer Service",
    "Sales",
    "Hr",
    "Operations",
    "Enterprise Software"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "admins",
    "patients",
    "clinicians",
    "nurses",
    "customers",
    "sales teams",
    "HR professionals",
    "operations managers"
  ],
  "specialties": [
    "Customer Service",
    "Hr",
    "Healthcare",
    "Sales",
    "Operations",
    "Clinical Trials",
    "Employee Benefits",
    "Patient Onboarding",
    "Appointment Scheduling",
    "Prescription Education",
    "Billing Administration",
    "Lead Qualification",
    "Team Training",
    "Organizational Design",
    "Talent Strategy",
    "Inventory Planning",
    "Change Management",
    "Workflow Automation",
    "Data Analysis",
    "Employee Coaching"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "New Zealand",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Italy",
    "Spain",
    "Portugal",
    "Japan",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Japanese",
    "Korean",
    "Chinese",
    "Russian",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Annual subscription at $40,000 USD per year for Workforce Connect; Digital Workforce pricing available upon request.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "New Zealand",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Experiential AI Agents",
    "Human-like digital workers",
    "Empathetic and authentic responses",
    "Autonomous and real-time engagement",
    "Tone and personality configuration",
    "Customizable objectives",
    "Customizable data outputs",
    "Intuitive, no-code templates",
    "Seamless integration with Salesforce, ServiceNow®, Zapier, and more",
    "120,000 conversation minutes per year",
    "Auto-generated experiences",
    "Premium support via email"
  ],
  "optional_modules": [
    "Premium integrations",
    "Virtual Private Cloud (VPC) hosting",
    "Vision & object recognition"
  ],
  "integrations": [
    "Salesforce",
    "ServiceNow",
    "Zapier"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "SOC 2",
    "ISO 27001",
    "SSO",
    "Data encryption",
    "Data privacy & governance",
    "Authentication capabilities"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "St Paul, MN U."
  ],
  "user_reviews": [
    "Soul Machines brings cinematic games closer to chatbot design for UI and UX that's truly cinematic, human like and can get across a during test.",
    "I use soul machines to help automate teaching undergraduate and beginner students python programming."
  ],
  "ratings": [
    "4.8 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Salesforce",
    "ServiceNow"
  ],
  "id": "SW1229",
  "slug": "digital-workforce",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/digital-workforce.json"
  }
}