DexCare

JSON twin: https://www.healthaidb.com/software/dexcare.json

Company Name

DexCare

Product URL

https://dexcare.com

Company URL

https://dexcare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• healthcare It
• care Coordination
• patient Engagement
• telehealth
• resource Management
• health Data Analytics
• Clinical
• Administrative
• Diagnostic
• Healthcare Analytics

Summary

DexCare is a real-time care orchestration platform that enhances patient access and optimizes healthcare system capacity through intelligent demand management and scheduling.

Description

DexCare offers a Platform-as-a-Service (PaaS) solution for health systems, integrating digital demand with healthcare capacity across various care modalities. The platform aims to improve patient access, reduce wait times, and increase operational efficiency by intelligently routing patients to appropriate care options and balancing system resources effectively.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• Carepatron
• Whereby
• Weave
• Spruce Health
• Practice Better
• Pabau Practice Management
• Tebra (previously Kareo + PatientPop)
• ModMed
• Solutionreach
• WebPT
• DoctorConnect.net

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Real-time care orchestration
• Digital front door for patient access
• Unified scheduling system
• Virtual care delivery platform
• Capacity optimization
• Intelligent patient navigation
• Data-driven demand forecasting
• EHR integration
• Patient intake management
• Advanced analytics and insights
• Identity management
• Caregiver portal
• Smart waiting room
• Consumer-level account management
• Self-service administration portal
• API-first design for interoperability
• Multimodal care delivery
• Resource allocation and load balancing
• Consumer engagement tools
• Provider availability management

Id

SW1224

Integration Partners

• Carepatron
• Whereby
• Weave
• Spruce Health
• Practice Better
• Pabau Practice Management
• Tebra (previously Kareo + PatientPop)
• ModMed
• Solutionreach
• WebPT
• DoctorConnect.net

Integrations

• EHR systems
• EMR systems
• Third-party applications

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Virtual OnDemand
• Care Navigation
• Digital Discovery

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1224

Product Name

DexCare

Ratings

• 4.5/5 (1 review) - G2
• 4.3/5 (167 reviews) - G2
• 4.4/5 (161 reviews) - G2
• 4.5/5 (11 reviews) - G2
• 4.6/5 (1,119 reviews) - G2
• 4.5/5 (334 reviews) - G2
• 4.7/5 (299 reviews) - G2
• 4.1/5 (234 reviews) - G2
• 4.7/5 (221 reviews) - G2
• 4.8/5 (156 reviews) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/dexcare

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Primary Care
• Specialty Care
• Urgent Care
• Same-day Care
• Telehealth
• Virtual Care
• In-person Care
• On-demand Care
• Scheduled Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Care Rx is one of the software that ensures the business of healthcare stands, and is narrowed towards achieving the intended purpose.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "DexCare",
  "company_name": "DexCare",
  "product_url": "https://dexcare.com",
  "company_url": "https://dexcare.com",
  "related_urls": [
    "https://elion.health/products/dexcare"
  ],
  "product_code": "SW1224",
  "summary": "DexCare is a real-time care orchestration platform that enhances patient access and optimizes healthcare system capacity through intelligent demand management and scheduling.",
  "description": "DexCare offers a Platform-as-a-Service (PaaS) solution for health systems, integrating digital demand with healthcare capacity across various care modalities. The platform aims to improve patient access, reduce wait times, and increase operational efficiency by intelligently routing patients to appropriate care options and balancing system resources effectively.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "healthcare It",
    "care Coordination",
    "patient Engagement",
    "telehealth",
    "resource Management",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Healthcare It",
    "Care Coordination",
    "Patient Engagement",
    "Telehealth",
    "Resource Management",
    "Healthcare Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Primary Care",
    "Specialty Care",
    "Urgent Care",
    "Same-day Care",
    "Telehealth",
    "Virtual Care",
    "In-person Care",
    "On-demand Care",
    "Scheduled Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Real-time care orchestration",
    "Digital front door for patient access",
    "Unified scheduling system",
    "Virtual care delivery platform",
    "Capacity optimization",
    "Intelligent patient navigation",
    "Data-driven demand forecasting",
    "EHR integration",
    "Patient intake management",
    "Advanced analytics and insights",
    "Identity management",
    "Caregiver portal",
    "Smart waiting room",
    "Consumer-level account management",
    "Self-service administration portal",
    "API-first design for interoperability",
    "Multimodal care delivery",
    "Resource allocation and load balancing",
    "Consumer engagement tools",
    "Provider availability management"
  ],
  "optional_modules": [
    "Virtual OnDemand",
    "Care Navigation",
    "Digital Discovery"
  ],
  "integrations": [
    "EHR systems",
    "EMR systems",
    "Third-party applications"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Carepatron",
    "Whereby",
    "Weave",
    "Spruce Health",
    "Practice Better",
    "Pabau Practice Management",
    "Tebra (previously Kareo + PatientPop)",
    "ModMed",
    "Solutionreach",
    "WebPT",
    "DoctorConnect.net"
  ],
  "user_reviews": [
    "Care Rx is one of the software that ensures the business of healthcare stands, and is narrowed towards achieving the intended purpose."
  ],
  "ratings": [
    "4.5/5 (1 review) - G2",
    "4.3/5 (167 reviews) - G2",
    "4.4/5 (161 reviews) - G2",
    "4.5/5 (11 reviews) - G2",
    "4.6/5 (1,119 reviews) - G2",
    "4.5/5 (334 reviews) - G2",
    "4.7/5 (299 reviews) - G2",
    "4.1/5 (234 reviews) - G2",
    "4.7/5 (221 reviews) - G2",
    "4.8/5 (156 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Carepatron",
    "Whereby",
    "Weave",
    "Spruce Health",
    "Practice Better",
    "Pabau Practice Management",
    "Tebra (previously Kareo + PatientPop)",
    "ModMed",
    "Solutionreach",
    "WebPT",
    "DoctorConnect.net"
  ],
  "id": "SW1224",
  "slug": "dexcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/dexcare.json"
  }
}