Delfino AI

JSON twin: https://www.healthaidb.com/software/delfino-ai.json

Company Name

Delfino AI

Product URL

https://www.delfino.ai

Company URL

https://www.delfino.ai

Categories

• administrative Operations
• ai Clinical Documentation Integrity
• payer Solutions
• Administrative
• Payer-facing Ai Phone Calls

Summary

Delfino AI is an AI-powered platform that automates payer communications, including eligibility verification, prior authorization checks, and claim status inquiries, to streamline administrative processes in healthcare.

Description

Delfino AI offers an AI-driven solution designed to automate repetitive phone calls to payors and providers, handling tasks such as eligibility and benefit verification, prior authorization checks, and claim status inquiries. The platform can navigate IVRs, wait on hold, and engage in conversations with live representatives, enabling healthcare organizations to redirect resources to higher-value tasks, maintain knowledge continuity, and scale support as needed. The company is headquartered in San Francisco, California, and was founded in 2021. It is HIPAA-compliant, utilizing Vanta to monitor and maintain compliance. The leadership team has graduated from institutions like Stanford, MIT, and Harvard Business School.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2

Customers

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated outbound calls to payors and providers
• Eligibility and benefits verification
• Prior authorization requirement and status checks
• Claim status inquiry and follow-up
• IVR navigation and hold/wait handling
• Conversational interaction with live agents
• Capture and return answers to requested questions

Id

SW1214

Integration Partners

Integrations

• Vanta

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

Os Platforms

• Web

Pricing Details

contact vendor

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1214

Product Name

Delfino AI

Ratings

Regions Available

• United States

Related Urls

• https://elion.health/products/delfino-ai

Release Year

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Eligibility Verification
• Prior Authorization
• Claim Status Inquiries

Support Channels

System Requirements

Target Users

• admins
• payers

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Delfino AI",
  "company_name": "Delfino AI",
  "product_url": "https://www.delfino.ai",
  "company_url": "https://www.delfino.ai",
  "related_urls": [
    "https://elion.health/products/delfino-ai"
  ],
  "product_code": "SW1214",
  "summary": "Delfino AI is an AI-powered platform that automates payer communications, including eligibility verification, prior authorization checks, and claim status inquiries, to streamline administrative processes in healthcare.",
  "description": "Delfino AI offers an AI-driven solution designed to automate repetitive phone calls to payors and providers, handling tasks such as eligibility and benefit verification, prior authorization checks, and claim status inquiries. The platform can navigate IVRs, wait on hold, and engage in conversations with live representatives, enabling healthcare organizations to redirect resources to higher-value tasks, maintain knowledge continuity, and scale support as needed. The company is headquartered in San Francisco, California, and was founded in 2021. It is HIPAA-compliant, utilizing Vanta to monitor and maintain compliance. The leadership team has graduated from institutions like Stanford, MIT, and Harvard Business School.",
  "categories": [
    "administrative Operations",
    "ai Clinical Documentation Integrity",
    "payer Solutions",
    "Administrative",
    "Payer-facing Ai Phone Calls"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "admins",
    "payers"
  ],
  "specialties": [
    "Eligibility Verification",
    "Prior Authorization",
    "Claim Status Inquiries"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "contact vendor",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated outbound calls to payors and providers",
    "Eligibility and benefits verification",
    "Prior authorization requirement and status checks",
    "Claim status inquiry and follow-up",
    "IVR navigation and hold/wait handling",
    "Conversational interaction with live agents",
    "Capture and return answers to requested questions"
  ],
  "optional_modules": [],
  "integrations": [
    "Vanta"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US-only",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1214",
  "slug": "delfino-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/delfino-ai.json"
  }
}