JSON twin: https://www.healthaidb.com/software/delfino-ai.json
Delfino AI
Delfino AI is an AI platform that automates repetitive phone calls for healthcare organizations, handling tasks like IVR navigation, hold waiting, and live conversations for benefit verification, prior auth checks, and claim status inquiries.
Delfino AI provides an AI-powered outbound calling service that automates administrative phone workflows between provider offices and payors/providers (eligibility/benefits, prior authorization checks/status, claim status inquiries). The platform places calls, navigates IVRs, waits on hold, conducts conversations, and returns requested answers; the company cites HIPAA controls and uses Vanta for compliance monitoring.
unknown
2021
P0461
2025-09-07
commercial/proprietary
Contact vendor for pricing, demo and deployment details; no public pricing listed.
enterprise_quote
2023
product
1.0
{
"company_name": "Delfino AI",
"company_url": "https://www.delfino.ai/",
"company_offices": [
"United States"
],
"company_founding": "2021",
"product_url": "https://www.delfino.ai/",
"categories": [
"administrative",
"payer-facing",
"voice AI",
"automation",
"revenue cycle"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.delfino.ai/",
"https://www.delfino.ai/contact",
"https://www.delfino.ai/privacy",
"https://www.ycombinator.com/companies/delfino-ai",
"https://elion.health/categories/payer-facing-ai-phone-calls/products",
"https://www.linkedin.com/company/delfinoai",
"https://www.crunchbase.com/organization/delfino-ai",
"https://videosdk.live/ai-apps/delfino"
],
"summary": "Delfino AI is an AI platform that automates repetitive phone calls for healthcare organizations, handling tasks like IVR navigation, hold waiting, and live conversations for benefit verification, prior auth checks, and claim status inquiries.",
"description": "Delfino AI provides an AI-powered outbound calling service that automates administrative phone workflows between provider offices and payors/providers (eligibility/benefits, prior authorization checks/status, claim status inquiries). The platform places calls, navigates IVRs, waits on hold, conducts conversations, and returns requested answers; the company cites HIPAA controls and uses Vanta for compliance monitoring.",
"target_users": [
"billing teams",
"revenue cycle staff",
"medical office administrators",
"provider operations",
"healthcare administrators",
"payers (as counterparties)"
],
"specialties": [
"healthcare administration",
"revenue cycle management",
"medical billing",
"prior authorization processing",
"claims follow-up",
"benefit verification"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, demo and deployment details; no public pricing listed.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Automated outbound calls to payors and providers",
"Eligibility and benefits verification",
"Prior authorization requirement and status checks",
"Claim status inquiry and follow-up",
"IVR navigation and hold/wait handling",
"Conversational interaction with live agents",
"Capture and return answers to requested questions"
],
"optional_modules": [],
"integrations": [],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [],
"privacy_features": [
"Privacy Policy"
],
"data_residency": "",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [
"watch_demo",
"book_meeting",
"documentation"
],
"release_year": "2023",
"integration_partners": [
"Vanta"
],
"id": "P0461",
"slug": "delfino-ai",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/delfino-ai.json"
}
}