JSON twin: https://www.healthaidb.com/software/decoda-health.json
Decoda Health
AI-native practice platform that automates front-desk calls, scheduling, payments, patient engagement, and clinical note-taking for aesthetics and wellness clinics.
Decoda Health is an AI-enabled medical practice platform focused on aesthetics, wellness, and outpatient clinics. It provides an AI front desk (24/7 multilingual call handling), unified payments (online, text, phone, in-person), scheduling & intake (online booking, custom forms, insurance/address validation), patient engagement (2-way SMS, email, calls, reputation management, automated reactivation), and AI note-taking/scribing that captures SOAP notes and billing codes. The platform integrates communication, billing, and administrative workflows to reduce front-desk burden and improve revenue capture.
yes
2023
Primary hosting/processing in the United States; EU→US transfers supported using Standard Contractual Clauses
P0453
2025-09-07
commercial proprietary
Contact vendor for pricing and demo; no public pricing listed. Trial/demo available via live demo/contact.
enterprise_quote
2023
product
1.0
{
"company_name": "Decoda Health",
"company_url": "https://www.decodahealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2023",
"product_url": "https://www.decodahealth.com/",
"categories": [
"administrative",
"patient-facing",
"payments",
"scheduling & intake",
"engagement",
"clinical documentation",
"AI / conversational agents"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.decodahealth.com/",
"https://docs.decodahealth.com/introduction",
"https://app.decodahealth.com/login",
"https://calendly.com/d/cr5z-78z-8zq/decoda-ai-intro",
"https://www.ycombinator.com/companies/decoda-health",
"https://www.linkedin.com/company/decoda-health",
"https://graphenevc.com/decoda-health/",
"https://www.decodahealth.com/privacy-policy",
"https://www.decodahealth.com/terms-conditions"
],
"summary": "AI-native practice platform that automates front-desk calls, scheduling, payments, patient engagement, and clinical note-taking for aesthetics and wellness clinics.",
"description": "Decoda Health is an AI-enabled medical practice platform focused on aesthetics, wellness, and outpatient clinics. It provides an AI front desk (24/7 multilingual call handling), unified payments (online, text, phone, in-person), scheduling & intake (online booking, custom forms, insurance/address validation), patient engagement (2-way SMS, email, calls, reputation management, automated reactivation), and AI note-taking/scribing that captures SOAP notes and billing codes. The platform integrates communication, billing, and administrative workflows to reduce front-desk burden and improve revenue capture.",
"target_users": [
"clinicians",
"front desk staff",
"office managers",
"billing/revenue cycle teams",
"practice owners",
"patients",
"medical coders"
],
"specialties": [
"aesthetics/medspa",
"wellness",
"urgent care",
"integrative medicine",
"outpatient clinics"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English",
"Spanish",
"Arabic",
"French",
"Hindi",
"and ~20+ additional languages"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and demo; no public pricing listed. Trial/demo available via live demo/contact.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"AI front desk (automated inbound/outbound calling)",
"Appointment scheduling and intake (online, text, phone)",
"Payments (online, in-person, phone, text; supports cards, ACH, HSA/FSA, Apple Pay)",
"Automated balance aging and collections workflows",
"Two-way SMS, email, fax, and voice communications",
"Automated outreach and reminders (appointment, invoice, follow-up)",
"AI note-taking / scribing (SOAP notes, templates, multilingual)",
"Custom forms and consent capture",
"Payment plans, subscriptions, refunds, adjustments, write-offs",
"Transaction reconciliation and reporting",
"Call transcription, recording, and summaries",
"Inventory / product usage sync and commission management",
"Reputation management and review solicitation",
"Mailing automation (paper mail fulfillment across US)",
"Analytics and dashboards (outstanding balances, call volumes, KPIs)"
],
"optional_modules": [
"AI receptionist/agent configuration",
"Advanced collections automation",
"Multilingual support for voice and notes",
"Paper mail service"
],
"integrations": [
"EHR / practice management systems (generic integrations via API/SDK)",
"Point-of-sale / in-clinic payment terminals",
"SMS carriers / telephony providers",
"Email providers",
"eFax providers",
"Payment processors / card networks",
"Mail fulfillment services"
],
"data_standards": [
"FHIR (vendor docs/third-party listings reference a FHIR-based API)",
"Webhooks (real-time event notifications)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"GDPR (data subject rights; uses Standard Contractual Clauses for transfers)",
"HIPAA (asserted in partner listings / product descriptions)"
],
"certifications": [],
"security_features": [
"API key authentication (API-KEY and TENANT headers)",
"Encryption in transit and at rest (vendor-managed secure servers)",
"Audit logging / call recording and transcription",
"Data Processing Agreements / Standard Contractual Clauses with vendors"
],
"privacy_features": [
"EU data transfer safeguards (SCCs / model clauses)",
"Data processing agreements with vendors",
"Data retention and deletion on request"
],
"data_residency": "Primary hosting/processing in the United States; EU→US transfers supported using Standard Contractual Clauses",
"customers": [
"After Hours Urgent Care (Dr. Ghannam)",
"Approxie Urgent Care (Dr. Nemil Shah)",
"Wellness by Approxie (Haven Brolsma)",
"Vascular & Endovascular Associates (Michael Lindke)",
"Integrative Medicine Clinic (Dr. Babar Qadri)"
],
"user_reviews": [
"Decoda health is a great all in one option. Many automations built in and the customer support is very quick."
],
"ratings": [],
"support_channels": [
"phone",
"contact_form",
"demo_scheduler",
"documentation"
],
"training_options": [
"documentation",
"live_online",
"demo"
],
"release_year": "2023",
"integration_partners": [],
"id": "P0453",
"slug": "decoda-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/decoda-health.json"
}
}