Dash Voice AI

JSON twin: https://www.healthaidb.com/software/dash-voice-ai.json

Company Name

Relatient

Product URL

https://www.relatient.com/dash-voice-ai

Company URL

https://www.relatient.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Dash Voice AI by Relatient is an AI-powered solution that automates patient appointment management, enhancing scheduling efficiency and reducing staff workload.

Description

Dash Voice AI is an advanced conversational AI feature of Relatient's Dash Schedule platform, designed to automate high-volume appointment-related phone calls, including confirmations, rescheduling, and cancellations. It leverages a rules-based engine to ensure interactions align with provider-specific preferences, operating 24/7 to manage calls without human intervention. This integration aims to streamline patient access, improve scheduling accuracy, and enhance overall patient experience by providing natural, low-latency interactions.

Api Available

unknown

Certifications

• SOC 2 Type II
• HIPAA compliance

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• GDPR

Customers

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated appointment scheduling
• Real-time call handling
• Provider-specific rules integration
• Multi-language support
• Intelligent call routing
• Automated appointment confirmations
• Automated appointment cancellations
• Automated appointment rescheduling
• Automated demographic updates
• Integration with existing phone systems
• Low-latency voice response
• Patient self-service capabilities
• 24/7 availability
• Seamless integration with Dash Schedule
• HIPAA compliance
• SOC 2 certification
• Secure infrastructure
• Data encryption

Id

SW2619

Integration Partners

Integrations

• Dash Schedule
• EHR systems
• Practice management systems
• Existing phone systems

Languages Supported

• English
• Spanish
• French
• German
• Chinese
• Arabic
• Russian
• Portuguese
• Hindi
• Japanese
• Korean
• Italian
• Dutch
• Turkish
• Vietnamese
• Polish
• Thai
• Swedish
• Greek
• Czech

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Text-to-schedule feature
• Scheduling safeguards

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Data anonymization
• Data minimization

Product Code

SW2619

Product Name

Dash Voice AI

Ratings

• 4.8 out of 5 on G2

Regions Available

• United States

Related Urls

Release Year

2015

Security Features

• End-to-end encryption
• Role-based access control
• Audit logs
• 2FA
• Data residency options

Specialties

• General Practice
• Orthopedics
• Cardiology
• Dermatology
• Pediatrics
• Neurology
• Gynecology
• Urology
• Gastroenterology
• Pulmonology
• Rheumatology
• Endocrinology
• Psychiatry
• Oncology
• Ophthalmology
• Ent
• Dentistry
• Chiropractic
• Physical Therapy
• Occupational Therapy

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Dash Voice AI",
  "company_name": "Relatient",
  "product_url": "https://www.relatient.com/dash-voice-ai",
  "company_url": "https://www.relatient.com",
  "related_urls": [],
  "product_code": "SW2619",
  "summary": "Dash Voice AI by Relatient is an AI-powered solution that automates patient appointment management, enhancing scheduling efficiency and reducing staff workload.",
  "description": "Dash Voice AI is an advanced conversational AI feature of Relatient's Dash Schedule platform, designed to automate high-volume appointment-related phone calls, including confirmations, rescheduling, and cancellations. It leverages a rules-based engine to ensure interactions align with provider-specific preferences, operating 24/7 to manage calls without human intervention. This integration aims to streamline patient access, improve scheduling accuracy, and enhance overall patient experience by providing natural, low-latency interactions.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Practice",
    "Orthopedics",
    "Cardiology",
    "Dermatology",
    "Pediatrics",
    "Neurology",
    "Gynecology",
    "Urology",
    "Gastroenterology",
    "Pulmonology",
    "Rheumatology",
    "Endocrinology",
    "Psychiatry",
    "Oncology",
    "Ophthalmology",
    "Ent",
    "Dentistry",
    "Chiropractic",
    "Physical Therapy",
    "Occupational Therapy"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Chinese",
    "Arabic",
    "Russian",
    "Portuguese",
    "Hindi",
    "Japanese",
    "Korean",
    "Italian",
    "Dutch",
    "Turkish",
    "Vietnamese",
    "Polish",
    "Thai",
    "Swedish",
    "Greek",
    "Czech"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated appointment scheduling",
    "Real-time call handling",
    "Provider-specific rules integration",
    "Multi-language support",
    "Intelligent call routing",
    "Automated appointment confirmations",
    "Automated appointment cancellations",
    "Automated appointment rescheduling",
    "Automated demographic updates",
    "Integration with existing phone systems",
    "Low-latency voice response",
    "Patient self-service capabilities",
    "24/7 availability",
    "Seamless integration with Dash Schedule",
    "HIPAA compliance",
    "SOC 2 certification",
    "Secure infrastructure",
    "Data encryption"
  ],
  "optional_modules": [
    "Text-to-schedule feature",
    "Scheduling safeguards"
  ],
  "integrations": [
    "Dash Schedule",
    "EHR systems",
    "Practice management systems",
    "Existing phone systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "GDPR"
  ],
  "certifications": [
    "SOC 2 Type II",
    "HIPAA compliance"
  ],
  "security_features": [
    "End-to-end encryption",
    "Role-based access control",
    "Audit logs",
    "2FA",
    "Data residency options"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "4.8 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [],
  "id": "SW2619",
  "slug": "dash-voice-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/dash-voice-ai.json"
  }
}