Customer Data Hub

JSON twin: https://www.healthaidb.com/software/customer-data-hub.json

Company Name

Tealium

Product URL

https://tealium.com/products/customer-data-hub/

Company URL

https://tealium.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• data Management
• health Data Analytics
• compliance Management
• data Integration
• cloud-based Solutions
• real-time Data
• Clinical
• Administrative
• Diagnostic
• Analytics
• Compliance
• Integration
• Cloud-based
• Real-time

Summary

Tealium's Customer Data Hub is a HIPAA-compliant platform that unifies patient and member data to deliver personalized, real-time healthcare experiences while ensuring regulatory compliance.

Description

Tealium's Customer Data Hub integrates data from various sources to create a comprehensive, real-time view of patients and members, enabling healthcare organizations to provide personalized experiences across multiple channels. The platform emphasizes data privacy and security, adhering to HIPAA regulations and offering features like consent capture, real-time data collection, and secure data transmission. It also provides a healthcare-specific dashboard for insights into visitor and session data, supporting informed decision-making and improved patient engagement.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO
• SOC 2 Type II
• ISO/IEC 27001:2013
• ISO/IEC 27701:2019
• ISO/IEC 27018:2019
• TISAX
• TX-RAMP

Company Founding

2008

Company Offices

• United States
• Germany
• Singapore
• Japan
• United Kingdom
• France
• Australia
• Spain
• Hong Kong
• Netherlands

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ISO 27018
• ISO 27701
• TISAX
• TX-RAMP

Customers

• Coca Cola
• Sony
• Samsung
• Ford
• Esti Fernández
• Indegene

Data Residency

USA, Ireland, Germany, Japan, Hong Kong

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Real-time data unification
• Data governance and privacy
• Consent management
• Data masking
• Granular data control
• Data layer management
• Tag management
• Audience segmentation
• Identity resolution
• Predictive analytics
• Data enrichment
• Event tracking
• Data storage
• Data transfer
• Data residency options
• Data security
• Compliance management
• Access control
• Roles management
• Policy management

Id

SW2357

Integration Partners

• Coca Cola
• Sony
• Samsung
• Ford
• Esti Fernández
• Indegene

Integrations

• CRM systems
• Websites
• Mobile apps
• Offline interactions
• Marketing technology vendors

Languages Supported

• English
• German
• Japanese
• French
• Spanish
• Dutch

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Tealium iQ Tag Management
• Tealium EventStream API Hub
• Tealium AudienceStream CDP
• Tealium Predict ML
• Tealium DataAccess

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2357

Product Name

Customer Data Hub

Ratings

• 4.5 (22 Reviews) - Gartner Peer Insights
• 4.4 (141 Reviews) - Gartner Peer Insights
• 4.6 (68 Reviews) - Gartner Peer Insights
• 4.3 (14 Reviews) - PeerSpot

Regions Available

• United States
• Germany
• Singapore
• Japan
• United Kingdom
• France
• Australia
• Spain
• Hong Kong
• Netherlands

Related Urls

• https://www.forbes.com/companies/tealium/
• https://www.scamadviser.com/check-website/tealium-data.com
• https://www.iqpc.com/events-customershow/sponsors/tealium
• https://digitaltraveleu.wbresearch.com/sponsors/tealium
• https://www.customerengagementinsider.com/events-state-of-marketing-technology-summit/sponsors/tealium-26
• https://elion.health/products/tealium

Release Year

2012

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Healthcare
• Pharmaceuticals
• Health Insurance
• Telehealth
• Patient Engagement
• Healthcare Analytics
• Data Privacy
• Regulatory Compliance
• Healthcare It
• Healthcare Marketing
• Patient Experience
• Healthcare Data Integration
• Healthcare Data Security
• Healthcare Data Management
• Healthcare Data Analytics
• Healthcare Data Governance
• Healthcare Data Interoperability
• Healthcare Data Visualization
• Healthcare Data Reporting
• Healthcare Data Compliance

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• healthcare providers
• health plans
• pharmacies

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Tealium Customer Data Hub allows businesses to centralize and unify customer data from multiple sources, such as websites, mobile apps, offline channels, and third-party systems.
• Tealium allows you to free up your developer's time and quickly add and remove vendors tags to your website. The support you receive from Tealium is excellent if you need to customize a tag beyond the standard implementations. This flexibility allows marketers to run vendor tests even do A/B tests between vendors all within the Tealium dashboard. Our company wouldn't be nearly as agile marketing wise without Tealium.
• Tealium makes it much easier to unify customer data across different channels and platforms in real time. The biggest strength is its flexibility in integrating with a wide range of tools and data sources, which helps build a more complete customer profile. I also appreciate the real-time data streaming and audience segmentation, which allow marketing and product teams to act quickly on insights. Once set up, it provides a strong foundation for personalization, analytics, and compliance, all within a single platform.
• Tealium Customer Data Hub solves the problem of disconnected customer data. It brings data from all sources into one unified profile. It updates customer profiles in real time, so you can act quickly. So basically it helps keep all data connected and helps us find the customers data easily
• Tealium is the only tool available on the market for tag management designed properly for enterprise users. It already has a lot of ready-made integrations that you can customize according to your needs. The available consent manager integrations also make sending consent values across your entire tech stack much easier. It's part of the same platform and designed to be easily integrated with most consent management platforms. This consent integration feature is great for integration between your tag management and your CMP. You will still need to develop your own CMP or consent manager for extremely complicated scenarios. However, developing your own consent manager is much easier because Tealium has the consent manager API, which allows you to use a lot of ready-made functionality within your own code. The heavy lifting of that technical solution is handled through the API. For that sort of work, you need a developer. You won't be able to use someone who just analyzes data. You need someone technical who understands the JavaScript behind it to deliver this solution. It will be much quicker for a developer to deliver this solution using Tealium's APIs rather than coding everything from scratch and doing DevOps work to build the infrastructure. With Tealium, you can use your own infrastructure alongside Tealium's API. You need to write your own custom functionalities that you can integrate with Tealium's API capabilities.
• Tealium Customer Data Hub is helping us unify customer data from multiple systems into a single source of truth, which eliminates data silos and improves accuracy. This has benefited us by enabling more personalized customer experiences, faster campaign activation, and stronger data governance across the organization.
• Tealium Customer Data Hub is a versatile tool acclaimed for its effective tag management, seamless data integration, accurate audience segmentation, and real-time data processing. It boosts organizational efficiency, enhances personalization, and supports dynamic decision-making, making it a vital asset for improving digital marketing efforts and data governance in various enterprises.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Customer Data Hub",
  "company_name": "Tealium",
  "product_url": "https://tealium.com/products/customer-data-hub/",
  "company_url": "https://tealium.com",
  "related_urls": [
    "https://www.forbes.com/companies/tealium/",
    "https://www.scamadviser.com/check-website/tealium-data.com",
    "https://www.iqpc.com/events-customershow/sponsors/tealium",
    "https://digitaltraveleu.wbresearch.com/sponsors/tealium",
    "https://www.customerengagementinsider.com/events-state-of-marketing-technology-summit/sponsors/tealium-26",
    "https://elion.health/products/tealium"
  ],
  "product_code": "SW2357",
  "summary": "Tealium's Customer Data Hub is a HIPAA-compliant platform that unifies patient and member data to deliver personalized, real-time healthcare experiences while ensuring regulatory compliance.",
  "description": "Tealium's Customer Data Hub integrates data from various sources to create a comprehensive, real-time view of patients and members, enabling healthcare organizations to provide personalized experiences across multiple channels. The platform emphasizes data privacy and security, adhering to HIPAA regulations and offering features like consent capture, real-time data collection, and secure data transmission. It also provides a healthcare-specific dashboard for insights into visitor and session data, supporting informed decision-making and improved patient engagement.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "data Management",
    "health Data Analytics",
    "compliance Management",
    "data Integration",
    "cloud-based Solutions",
    "real-time Data",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Data Management",
    "Analytics",
    "Compliance",
    "Integration",
    "Cloud-based",
    "Real-time"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers",
    "healthcare providers",
    "health plans",
    "pharmacies"
  ],
  "specialties": [
    "General Healthcare",
    "Pharmaceuticals",
    "Health Insurance",
    "Telehealth",
    "Patient Engagement",
    "Healthcare Analytics",
    "Data Privacy",
    "Regulatory Compliance",
    "Healthcare It",
    "Healthcare Marketing",
    "Patient Experience",
    "Healthcare Data Integration",
    "Healthcare Data Security",
    "Healthcare Data Management",
    "Healthcare Data Analytics",
    "Healthcare Data Governance",
    "Healthcare Data Interoperability",
    "Healthcare Data Visualization",
    "Healthcare Data Reporting",
    "Healthcare Data Compliance"
  ],
  "regions_available": [
    "United States",
    "Germany",
    "Singapore",
    "Japan",
    "United Kingdom",
    "France",
    "Australia",
    "Spain",
    "Hong Kong",
    "Netherlands"
  ],
  "languages_supported": [
    "English",
    "German",
    "Japanese",
    "French",
    "Spanish",
    "Dutch"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Germany",
    "Singapore",
    "Japan",
    "United Kingdom",
    "France",
    "Australia",
    "Spain",
    "Hong Kong",
    "Netherlands"
  ],
  "company_founding": "2008",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Real-time data unification",
    "Data governance and privacy",
    "Consent management",
    "Data masking",
    "Granular data control",
    "Data layer management",
    "Tag management",
    "Audience segmentation",
    "Identity resolution",
    "Predictive analytics",
    "Data enrichment",
    "Event tracking",
    "Data storage",
    "Data transfer",
    "Data residency options",
    "Data security",
    "Compliance management",
    "Access control",
    "Roles management",
    "Policy management"
  ],
  "optional_modules": [
    "Tealium iQ Tag Management",
    "Tealium EventStream API Hub",
    "Tealium AudienceStream CDP",
    "Tealium Predict ML",
    "Tealium DataAccess"
  ],
  "integrations": [
    "CRM systems",
    "Websites",
    "Mobile apps",
    "Offline interactions",
    "Marketing technology vendors"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27018",
    "ISO 27701",
    "TISAX",
    "TX-RAMP"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO",
    "SOC 2 Type II",
    "ISO/IEC 27001:2013",
    "ISO/IEC 27701:2019",
    "ISO/IEC 27018:2019",
    "TISAX",
    "TX-RAMP"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "USA, Ireland, Germany, Japan, Hong Kong",
  "customers": [
    "Coca Cola",
    "Sony",
    "Samsung",
    "Ford",
    "Esti Fernández",
    "Indegene"
  ],
  "user_reviews": [
    "Tealium Customer Data Hub allows businesses to centralize and unify customer data from multiple sources, such as websites, mobile apps, offline channels, and third-party systems.",
    "Tealium allows you to free up your developer's time and quickly add and remove vendors tags to your website. The support you receive from Tealium is excellent if you need to customize a tag beyond the standard implementations. This flexibility allows marketers to run vendor tests even do A/B tests between vendors all within the Tealium dashboard. Our company wouldn't be nearly as agile marketing wise without Tealium.",
    "Tealium makes it much easier to unify customer data across different channels and platforms in real time. The biggest strength is its flexibility in integrating with a wide range of tools and data sources, which helps build a more complete customer profile. I also appreciate the real-time data streaming and audience segmentation, which allow marketing and product teams to act quickly on insights. Once set up, it provides a strong foundation for personalization, analytics, and compliance, all within a single platform.",
    "Tealium Customer Data Hub solves the problem of disconnected customer data. It brings data from all sources into one unified profile. It updates customer profiles in real time, so you can act quickly. So basically it helps keep all data connected and helps us find the customers data easily",
    "Tealium is the only tool available on the market for tag management designed properly for enterprise users. It already has a lot of ready-made integrations that you can customize according to your needs. The available consent manager integrations also make sending consent values across your entire tech stack much easier. It's part of the same platform and designed to be easily integrated with most consent management platforms. This consent integration feature is great for integration between your tag management and your CMP. You will still need to develop your own CMP or consent manager for extremely complicated scenarios. However, developing your own consent manager is much easier because Tealium has the consent manager API, which allows you to use a lot of ready-made functionality within your own code. The heavy lifting of that technical solution is handled through the API. For that sort of work, you need a developer. You won't be able to use someone who just analyzes data. You need someone technical who understands the JavaScript behind it to deliver this solution. It will be much quicker for a developer to deliver this solution using Tealium's APIs rather than coding everything from scratch and doing DevOps work to build the infrastructure. With Tealium, you can use your own infrastructure alongside Tealium's API. You need to write your own custom functionalities that you can integrate with Tealium's API capabilities.",
    "Tealium Customer Data Hub is helping us unify customer data from multiple systems into a single source of truth, which eliminates data silos and improves accuracy. This has benefited us by enabling more personalized customer experiences, faster campaign activation, and stronger data governance across the organization.",
    "Tealium Customer Data Hub is a versatile tool acclaimed for its effective tag management, seamless data integration, accurate audience segmentation, and real-time data processing. It boosts organizational efficiency, enhances personalization, and supports dynamic decision-making, making it a vital asset for improving digital marketing efforts and data governance in various enterprises."
  ],
  "ratings": [
    "4.5 (22 Reviews) - Gartner Peer Insights",
    "4.4 (141 Reviews) - Gartner Peer Insights",
    "4.6 (68 Reviews) - Gartner Peer Insights",
    "4.3 (14 Reviews) - PeerSpot"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Coca Cola",
    "Sony",
    "Samsung",
    "Ford",
    "Esti Fernández",
    "Indegene"
  ],
  "id": "SW2357",
  "slug": "customer-data-hub",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/customer-data-hub.json"
  }
}