CuriousThing AI voice virtual assistant

JSON twin: https://www.healthaidb.com/software/curiousthing-ai-voice-virtual-assistant.json

Company Name

Talius

Product URL

https://www.talius.com

Company URL

https://www.talius.com

Categories

• administrative Operations
• patient Facing
• customer Support
• communication
• healthcare Platform
• ai Clinical Documentation Integrity
• patient Support Services
• customer Relationship Management
• sales Enablement
• Administrative
• Customer Service
• Healthcare
• Ai Assistant
• Virtual Assistant
• Voice Ai
• Crm Integration
• Lead Management

Summary

CuriousThing AI offers voice-enabled virtual assistants designed to enhance customer engagement and streamline communication for businesses of all sizes.

Description

CuriousThing AI provides customizable voice assistants, including Lucy and Sam, that manage both incoming and outgoing customer interactions. These AI solutions simplify communication, gather leads, manage calls, and offer multilingual support, resulting in enhanced customer service. The assistants are designed to be user-friendly and integrate seamlessly with existing CRM systems, making them suitable for small businesses, professionals, and support teams. Additionally, CuriousThing AI has piloted its AI-powered virtual assistant, CuriousThing, with Silverchain in Western Australia to improve in-home aged care services by facilitating appointment scheduling and client communication.

Api Available

unknown

Certifications

• SOC 2 Type II

Company Founding

2020

Company Offices

• Australia
• United States
• Canada
• United Kingdom

Compliance

• HIPAA
• PIPEDA
• PHIPA
• PIPA
• HIA
• SOC 2 Type II

Customers

Data Residency

US/EU regions

Data Standards

• HL7 v2
• FHIR
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Ambient AI Scribe: real-time capture and automatic clinical note generation
• Medical Dictation: real-time voice-to-text into EHR
• Medical Search: evidence/medication monograph search and answers
• Streaming Audio for NLP Processing: real-time transcription
• Multiple Clinical Note/Document Templates: notes, letters, etc.
• Multi-language Capture and Transcription: English, French, Spanish, Farsi, etc.
• Translate Notes into 25+ Languages
• Smart Edit: AI-assisted note editing and instruction-driven modifications
• Resume Encounters/Append to Existing Notes
• Template Customization and Personalized Writing Style Settings
• Dictate Directly into Virtually Any EHR: lightweight install
• Audit Logs: view/track access and modifications
• Security-first Development: PIA and pen-test reports available on request
• Privacy Controls: client-side no-PHI storage policy after transcription
• Integrations Compatibility with Canadian & US EHRs

Id

SW2707

Integration Partners

Integrations

• Oscar Pro
• TELUS Health Med Access
• TELUS Health PS Suite
• Healthquest
• Practice Fusion
• General EHR integration via lightweight install/direct dictation into EHR

Languages Supported

• English
• French
• Spanish
• Farsi
• multilingual support

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

Os Platforms

• Web
• iOS
• Android

Pricing Details

Free tier available; premium features may require subscription; contact vendor for detailed pricing information.

Pricing Model

freemium

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW2707

Product Name

CuriousThing AI voice virtual assistant

Ratings

• 7.5/10 for Language
• 7.5/10 for Ticket Resolution
• 7.5/10 for Ease of Use
• 3.3/10 for ROI
• 4.3/5 for True Human Interactive by GetAbby
• 4.1/5 for Thoughtly
• 4.4/5 for Talkdesk
• 4.3/5 for JustCall
• 4.5/5 for Fin by Intercom
• 4.2/5 for Voicing AI

Regions Available

• Australia
• United States
• Canada
• United Kingdom

Related Urls

Release Year

2018

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP

Specialties

• Healthcare
• Aged Care
• Customer Service
• Lead Management
• Appointment Scheduling
• Communication

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• business owners
• small business owners
• professionals
• support teams
• clinicians
• patients
• care providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "CuriousThing AI voice virtual assistant",
  "company_name": "Talius",
  "product_url": "https://www.talius.com",
  "company_url": "https://www.talius.com",
  "related_urls": [],
  "product_code": "SW2707",
  "summary": "CuriousThing AI offers voice-enabled virtual assistants designed to enhance customer engagement and streamline communication for businesses of all sizes.",
  "description": "CuriousThing AI provides customizable voice assistants, including Lucy and Sam, that manage both incoming and outgoing customer interactions. These AI solutions simplify communication, gather leads, manage calls, and offer multilingual support, resulting in enhanced customer service. The assistants are designed to be user-friendly and integrate seamlessly with existing CRM systems, making them suitable for small businesses, professionals, and support teams. Additionally, CuriousThing AI has piloted its AI-powered virtual assistant, CuriousThing, with Silverchain in Western Australia to improve in-home aged care services by facilitating appointment scheduling and client communication.",
  "categories": [
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    "patient Facing",
    "customer Support",
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    "customer Relationship Management",
    "sales Enablement",
    "Administrative",
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    "small business owners",
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    "patients",
    "care providers"
  ],
  "specialties": [
    "Healthcare",
    "Aged Care",
    "Customer Service",
    "Lead Management",
    "Appointment Scheduling",
    "Communication"
  ],
  "regions_available": [
    "Australia",
    "United States",
    "Canada",
    "United Kingdom"
  ],
  "languages_supported": [
    "English",
    "French",
    "Spanish",
    "Farsi",
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  "pricing_model": "freemium",
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  "license": "commercial",
  "company_offices": [
    "Australia",
    "United States",
    "Canada",
    "United Kingdom"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Ambient AI Scribe: real-time capture and automatic clinical note generation",
    "Medical Dictation: real-time voice-to-text into EHR",
    "Medical Search: evidence/medication monograph search and answers",
    "Streaming Audio for NLP Processing: real-time transcription",
    "Multiple Clinical Note/Document Templates: notes, letters, etc.",
    "Multi-language Capture and Transcription: English, French, Spanish, Farsi, etc.",
    "Translate Notes into 25+ Languages",
    "Smart Edit: AI-assisted note editing and instruction-driven modifications",
    "Resume Encounters/Append to Existing Notes",
    "Template Customization and Personalized Writing Style Settings",
    "Dictate Directly into Virtually Any EHR: lightweight install",
    "Audit Logs: view/track access and modifications",
    "Security-first Development: PIA and pen-test reports available on request",
    "Privacy Controls: client-side no-PHI storage policy after transcription",
    "Integrations Compatibility with Canadian & US EHRs"
  ],
  "optional_modules": [],
  "integrations": [
    "Oscar Pro",
    "TELUS Health Med Access",
    "TELUS Health PS Suite",
    "Healthquest",
    "Practice Fusion",
    "General EHR integration via lightweight install/direct dictation into EHR"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "DICOM",
    "SNOMED",
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  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
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    "PIPEDA",
    "PHIPA",
    "PIPA",
    "HIA",
    "SOC 2 Type II"
  ],
  "certifications": [
    "SOC 2 Type II"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "7.5/10 for Language",
    "7.5/10 for Ticket Resolution",
    "7.5/10 for Ease of Use",
    "3.3/10 for ROI",
    "4.3/5 for True Human Interactive by GetAbby",
    "4.1/5 for Thoughtly",
    "4.4/5 for Talkdesk",
    "4.3/5 for JustCall",
    "4.5/5 for Fin by Intercom",
    "4.2/5 for Voicing AI"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [],
  "id": "SW2707",
  "slug": "curiousthing-ai-voice-virtual-assistant",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
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}