JSON twin: https://www.healthaidb.com/software/critical-insight.json
Critical Insight
https://www.criticalinsight.com/solutions/managed-detection-and-response/
https://www.criticalinsight.com
Critical Insight provides managed detection and response (MDR) and cybersecurity services focused on protecting healthcare and other critical-service organizations.
Critical Insight is a commercial MDR provider (built on the Critical Insight platform) offering 24x7 threat detection and response, incident response, vulnerability scanning, risk assessments, vCISO and healthcare-focused security advisory services to reduce dwell time and protect patient data and critical systems.
unknown
2011
P0428
2025-09-07
proprietary commercial
Contact vendor for pricing, enterprise quotes and trial/POC information.
enterprise_quote
product
1.0
{
"company_name": "Critical Insight",
"company_url": "https://www.criticalinsight.com",
"company_offices": [
"United States"
],
"company_founding": "2011",
"product_url": "https://www.criticalinsight.com/solutions/managed-detection-and-response/",
"categories": [
"security",
"managed detection and response (MDR)",
"threat intelligence",
"vulnerability management",
"security operations (SOC)",
"incident response",
"SOAR",
"network detection and response (NDR)",
"endpoint detection and response (EDR/XDR)",
"professional services"
],
"market_segment": [
"enterprise",
"smb",
"healthcare",
"public sector"
],
"links": [
"https://www.criticalinsight.com",
"https://www.criticalinsight.com/solutions/managed-detection-and-response/",
"https://www.criticalinsight.com/contact/",
"https://www.criticalinsight.com/news-press-releases/",
"https://21652773.fs1.hubspotusercontent-na1.net/hubfs/21652773/Seattle-Indian-Health-Board-Case-Study.pdf",
"https://www.businesswire.com/news/home/20211110005371/en/Critical-Insight-Recognized-in-2021-Gartner-Market-Guide-for-Managed-Detection-and-Response-Services",
"https://www.businesswire.com/news/home/20210325005298/en/American-Hospital-Association-selects-CI-Security-as-Preferred-Provider-for-Managed-Detection-Response",
"https://www.gartner.com/reviews/market/managed-detection-and-response/vendor/critical-insight/product/critical-insight-managed-detection-and-response-services",
"https://www.capterra.com/p/213151/Critical-Insight/"
],
"summary": "Critical Insight provides managed detection and response (MDR) and cybersecurity services focused on protecting healthcare and other critical-service organizations.",
"description": "Critical Insight is a commercial MDR provider (built on the Critical Insight platform) offering 24x7 threat detection and response, incident response, vulnerability scanning, risk assessments, vCISO and healthcare-focused security advisory services to reduce dwell time and protect patient data and critical systems.",
"target_users": [
"security operations teams",
"CISOs/vCISOs",
"IT administrators",
"incident responders",
"health system executives",
"managed service teams",
"compliance/risk officers"
],
"specialties": [
"healthcare (hospitals & health systems)",
"health plans",
"outpatient clinics & specialty clinics",
"long-term care",
"critical infrastructure security",
"incident response",
"vulnerability management"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, enterprise quotes and trial/POC information.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS",
"cloud-native",
"co-managed"
],
"os_platforms": [
"Web"
],
"features": [
"24/7 Security Operations Center (SOC) monitoring",
"Proprietary ShieldVision™ platform for telemetry normalization and visibility",
"Threat hunting (automated and analyst-led)",
"SIEM collection, correlation and analysis",
"Network Detection & Response (NDR)",
"Endpoint Detection & Response (EDR/XDR) management",
"Automated and analyst-led response playbooks (mapped to MITRE ATT&CK)",
"Security orchestration and automation (SOAR) capabilities",
"Incident response & digital forensics (professional services)",
"Vulnerability management",
"Cyber threat intelligence (CTI) integration",
"Continuous threat monitoring",
"Log collection and normalization",
"Alert triage and focused alerting",
"Monthly & quarterly reporting and metrics"
],
"optional_modules": [
"Vulnerability management",
"SOAR / playbook automation",
"Threat hunting (advanced)",
"Incident response & digital forensics (on-demand)",
"Cyber threat intelligence services"
],
"integrations": [
"Microsoft (security ecosystem / Azure Sentinel / Microsoft Defender)",
"Exabeam",
"Elastic",
"Palo Alto Networks",
"SentinelOne",
"CrowdStrike",
"Vectra AI",
"ExtraHop",
"NetWitness",
"Axur",
"ZeroFox",
"DataBahn",
"Cribl"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"SOC 2 Type II",
"NIST Cybersecurity Framework",
"NIST SP 800-171"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"Identity management and authentication controls",
"Access control / role-based access",
"Continuous monitoring",
"Analyst-led and automated response playbooks",
"Audit logging",
"SLA-backed availability"
],
"privacy_features": [],
"data_residency": "",
"customers": [
"Mason General Hospital and Family of Clinics",
"Optimum Energy"
],
"user_reviews": [],
"ratings": [
"Gartner: 4.3/5 (based on 5 reviews)",
"PeerSpot: mindshare 0.1% (PeerSpot MDR category, Sep 2025)",
"G2: Listed (no public reviews)"
],
"support_channels": [
"email",
"phone",
"ticketing",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "",
"integration_partners": [],
"id": "P0428",
"slug": "critical-insight",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/critical-insight.json"
}
}