JSON twin: https://www.healthaidb.com/software/coviu.json
Coviu
https://www.coviu.com/en-us/features
Coviu is a browser-based telehealth and teleassessment platform for healthcare and allied health that supports secure video consultations, integrated digital assessments, and an apps marketplace.
Coviu provides an all-in-one, browser-based virtual care platform (no downloads) offering secure video & audio consultations, integrated standardized teleassessments (Pearson), an Apps Marketplace (50+ clinical apps), waiting-room/workflow management, consultation recording, payment integration, AI scribe (beta), and enterprise features (SSO, white-labeling, APIs). It is ISO 27001 certified and compliant with HIPAA and FERPA.
yes
2018
Customer data stored on AWS servers; primary hosting indicated in United States (region options via enterprise engagements)
P0419
2025-09-07
commercial proprietary
Individual: $40 per user/month (billed annually) (monthly $48). Clinic: $54 per provider/month (billed annually) (monthly $64). Enterprise: custom pricing. Add-ons: Coviu Phone and AI Scribe available at additional monthly fees. Free trial available; contact vendor for enterprise.
subscription
2015
Modern browser (Chrome, Safari, Firefox, Edge); no client install; embed/iframe supported; AWS-hosted SaaS
product
1.0
{
"company_name": "Coviu",
"company_url": "https://www.coviu.com/en-us/",
"company_offices": [
"Australia",
"United States"
],
"company_founding": "2018",
"product_url": "https://www.coviu.com/en-us/features",
"categories": [
"telehealth",
"telemedicine",
"teleassessment",
"clinical",
"patient-facing",
"behavioral health",
"enterprise"
],
"market_segment": [
"enterprise",
"smb",
"individual providers"
],
"links": [
"https://www.coviu.com/en-us/",
"https://www.coviu.com/en-us/about",
"https://www.coviu.com/en-us/features",
"https://www.coviu.com/en-us/compliance-and-security",
"https://www.coviu.com/en-us/api-webhooks",
"https://www.coviu.com/en-us/pricing",
"https://help.coviu.com/knowledge",
"https://www.g2.com/products/coviu-coviu/reviews",
"https://www.capterra.com/p/180925/Coviu/",
"https://www.csiro.au/en/about/corporate-governance/ensuring-our-impact/impact-case-studies/on-program/coviu"
],
"summary": "Coviu is a browser-based telehealth and teleassessment platform for healthcare and allied health that supports secure video consultations, integrated digital assessments, and an apps marketplace.",
"description": "Coviu provides an all-in-one, browser-based virtual care platform (no downloads) offering secure video & audio consultations, integrated standardized teleassessments (Pearson), an Apps Marketplace (50+ clinical apps), waiting-room/workflow management, consultation recording, payment integration, AI scribe (beta), and enterprise features (SSO, white-labeling, APIs). It is ISO 27001 certified and compliant with HIPAA and FERPA.",
"target_users": [
"clinicians",
"speech-language pathologists",
"audiologists",
"behavioral health clinicians",
"allied health professionals",
"school districts / special educators",
"clinic administrators",
"enterprise IT/security teams",
"patients"
],
"specialties": [
"speech-language pathology",
"audiology",
"behavioral health / psychology",
"special education",
"primary care",
"occupational therapy",
"physiotherapy",
"dietetics",
"addiction medicine/telemedicine"
],
"regions_available": [
"Australia",
"United States",
"Canada",
"Global"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Individual: $40 per user/month (billed annually) (monthly $48). Clinic: $54 per provider/month (billed annually) (monthly $64). Enterprise: custom pricing. Add-ons: Coviu Phone and AI Scribe available at additional monthly fees. Free trial available; contact vendor for enterprise.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"white_label/enterprise (custom domains)"
],
"os_platforms": [
"Web (Chrome, Safari, Firefox, Edge)"
],
"features": [
"Secure browser-based video consultations (no download)",
"Static room links and scheduling-friendly rooms",
"Group Rooms / multi-party consultations",
"AI Scribe — real-time note capture and editable templates",
"Coviu Phone — integrated telephony within platform",
"Clinical apps library (50+ specialty apps) and Pearson assessment integrations",
"In-call plugins / screenshare / file/image/document sharing",
"Recordings and call metadata extraction",
"Waiting area and queued calls management",
"White labelling and custom branding"
],
"optional_modules": [
"AI Scribe (add-on)",
"Coviu Phone (telephony integration)",
"Pearson Clinical assessments integration",
"Enterprise white‑labelling and bespoke configurations",
"Plugin API for custom in-call experiences"
],
"integrations": [
"Pearson Clinical (Pearson Assessments)",
"Boom Learning",
"The Clinician"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "Modern browser (Chrome, Safari, Firefox, Edge); no client install; embed/iframe supported; AWS-hosted SaaS",
"compliance": [
"ISO 27001",
"HIPAA",
"FERPA",
"GDPR (privacy policy applies)"
],
"certifications": [
"ISO 27001"
],
"security_features": [
"End-to-end encryption (call data where supported)",
"Encryption in transit and secure storage",
"SSO / custom SSO support",
"OAuth for API authentication",
"Webhooks with authentication",
"Regular audits and ISO-aligned ISMS"
],
"privacy_features": [
"HIPAA-compliant platform (BAA available)",
"FERPA compliance for educational records",
"No sale/commercialisation of customer data",
"Configurable data retention (recordings/metadata controls)"
],
"data_residency": "Customer data stored on AWS servers; primary hosting indicated in United States (region options via enterprise engagements)",
"customers": [
"Benchmark Psychology",
"Department for Education South Australia",
"Eat Speak Learn",
"Practice Perfect",
"HealthDirect",
"One Early Childhood (example partner mentioned in blogs)",
"Various Australian GPs and allied health practices"
],
"user_reviews": [
"Excellent Telehealth platform allowing me to assess and treat using the McKenzie method of physiotherapy.",
"Easy, reliable, affordable.",
"Great product! Useful medical/telehealth features for practitioners.",
"Works like Zoom but built for telehealth with clinical tools integrated."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"video_tutorials"
],
"release_year": "2015",
"integration_partners": [
"Practice Perfect",
"Pearson Clinical",
"HealthDirect"
],
"id": "P0419",
"slug": "coviu",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/coviu.json"
}
}