counterpart-assistant

JSON twin: https://www.healthaidb.com/software/counterpart-assistant.json

Company Name

Counterpart Health

Product URL

https://www.counterparthealth.com/

Company URL

https://www.counterparthealth.com/

Categories

Summary

Counterpart Assistant is an AI‑powered, point‑of‑care clinician enablement platform that surfaces personalized, prioritized clinical insights to improve quality, risk adjustment, and chronic disease outcomes.

Description

Born out of Clover Health (originally Clover Assistant), Counterpart Assistant is a cloud SaaS platform that integrates with EHRs and provides AI/machine‑learning driven patient summarization, risk stratification, care gaps, and actionable recommendations at the clinician workflow to support value‑based care and payer/ACO performance.

Api Available

yes

Certifications

Company Founding

2024

Company Offices

Compliance

Customers

Data Residency

US-based cloud hosting (US regions) - multi-region options not specified

Data Standards

Deployment Model

Features

Id

P0417

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

Proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, enterprise SaaS contracts and implementation options; no public list prices or self‑serve tiers published. Trial/POC by request.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2024

Security Features

Specialties

Support Channels

System Requirements

SaaS web access; modern browser; EHR integration via standard APIs (no on-prem stack listed)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Counterpart Health",
  "company_url": "https://www.counterparthealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2024",
  "product_url": "https://www.counterparthealth.com/",
  "categories": [
    "Clinical Decision Support (CDS)",
    "Care Gap Closure and Service Extenders",
    "AI-driven clinical insights",
    "Point-of-care workflow integration"
  ],
  "market_segment": [
    "enterprise"
  ],
  "links": [
    "https://www.counterparthealth.com/",
    "https://www.counterparthealth.com/about/company",
    "https://cdn.counterparthealth.com/whitepapers/counterparthealth-hedis-case-study-v2.pdf",
    "https://cdn.counterparthealth.com/whitepapers/2025_08_copd_whitepaper.pdf",
    "https://elion.health/products/counterpart-assistant",
    "https://www.linkedin.com/company/counterpart-health/",
    "https://www.fiercehealthcare.com/payers/new-counterpart-cmo-talks-clover-healths-ai-capabilities",
    "https://investors.cloverhealth.com/news-releases/news-release-details/counterpart-health-appoints-vicky-bruner-vice-president"
  ],
  "summary": "Counterpart Assistant is an AI‑powered, point‑of‑care clinician enablement platform that surfaces personalized, prioritized clinical insights to improve quality, risk adjustment, and chronic disease outcomes.",
  "description": "Born out of Clover Health (originally Clover Assistant), Counterpart Assistant is a cloud SaaS platform that integrates with EHRs and provides AI/machine‑learning driven patient summarization, risk stratification, care gaps, and actionable recommendations at the clinician workflow to support value‑based care and payer/ACO performance.",
  "target_users": [
    "primary care clinicians",
    "specialty clinicians",
    "care teams (nurses, care managers)",
    "practice administrators",
    "payers",
    "ACOs",
    "value‑based care enablers"
  ],
  "specialties": [
    "primary care",
    "chronic disease management",
    "geriatrics",
    "pulmonology (COPD)",
    "preventive care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, enterprise SaaS contracts and implementation options; no public list prices or self‑serve tiers published. Trial/POC by request.",
  "license": "Proprietary commercial",
  "deployment_model": [
    "SaaS (cloud)",
    "Embedded in EHR/workflow"
  ],
  "os_platforms": [
    "Web (browser)"
  ],
  "features": [
    "AI-powered patient-specific clinical insights at point of care",
    "Prioritized, actionable care recommendations",
    "100+ machine learning models for risk stratification",
    "HEDIS and quality measure improvement reporting",
    "Real-time EHR-embedded workflow integration",
    "Longitudinal patient data aggregation from 100+ sources",
    "Dynamic prioritization of tasks/actions during visit",
    "Clinical decision support for chronic disease management",
    "Searchable clinical data (Vertex AI integration)",
    "Population- and cohort-level results and analytics"
  ],
  "optional_modules": [
    "Value-based care and clinical transformation advisory services",
    "Custom integrations / implementation support"
  ],
  "integrations": [
    "Epic",
    "Cerner (Oracle Health)",
    "MEDITECH",
    "General EHR integrations (embedded apps/partner EHRs)",
    "Google Cloud / Vertex AI"
  ],
  "data_standards": [
    "FHIR (SMART on FHIR)",
    "HL7 v2",
    "OAuth2/SAML (for auth/interoperability)"
  ],
  "api_available": "yes",
  "system_requirements": "SaaS web access; modern browser; EHR integration via standard APIs (no on-prem stack listed)",
  "compliance": [
    "HIPAA",
    "SOC 2 (SOC badge shown)",
    "HITRUST (E1 assessment badge shown)"
  ],
  "certifications": [
    "SOC 2",
    "HITRUST assessment"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging",
    "Multi-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data minimization and de-identification referenced in whitepapers"
  ],
  "data_residency": "US-based cloud hosting (US regions) - multi-region options not specified",
  "customers": [
    "Clover Health",
    "Duke Connected Care",
    "The Iowa Clinic",
    "Vanguard Health Systems",
    "Ascend Medical",
    "HealthTap",
    "The Heart House"
  ],
  "user_reviews": [],
  "ratings": [
    "Glassdoor 3.7/5 (company reviews, Counterpart/Counterpart Health)",
    "Published HEDIS-related performance claim: Clover Health plans (using Counterpart Assistant/Clover Assistant) weighted HEDIS measure average 4.94/5 (company whitepaper/press releases)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Google Cloud",
    "Leading EHRs (integrations with major EHR vendors — unspecified)",
    "Clover Health (incubated as Clover Assistant)",
    "Ascend Medical",
    "Vanguard Health Systems",
    "HealthTap",
    "The Iowa Clinic",
    "Duke Connected Care"
  ],
  "id": "P0417",
  "slug": "counterpart-assistant",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/counterpart-assistant.json"
  }
}