CounselEAR

JSON twin: https://www.healthaidb.com/software/counselear.json

Company Name

CounselEAR

Product URL

https://www.counselear.com

Company URL

https://www.counselear.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• practice Management
• telehealth
• health Data Analytics
• marketing Automation
• asset Management
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Diagnostic
• Reporting
• Inventory Management
• Ai-assisted Reporting

Summary

CounselEAR is a cloud-based practice management platform tailored for audiology and hearing care clinics, offering tools for scheduling, billing, device tracking, reporting, and telehealth services.

Description

CounselEAR provides a comprehensive suite of features designed to streamline clinic operations, including appointment scheduling with reminders, billing and insurance claims processing, device and inventory management, document storage, business reporting, marketing automation, integrated telehealth services, and AI-assisted report generation. It integrates with Noah cloud management and offers faxing, call tracking, and review collection functionalities. The platform is HIPAA and HITECH compliant, ensuring secure handling of patient data. It is available in the United States and Canada, with English as the supported language. CounselEAR offers a subscription-based pricing model with a free 30-day trial; specific pricing tiers are available upon contacting the vendor. The company was founded in 2007 and has offices in the United States and Canada.

Api Available

unknown

Certifications

• FDA 510(k)
• CE Marking
• ISO 13485

Company Founding

2007

Company Offices

• United States
• Canada

Compliance

• HIPAA
• SOC 2 Type II
• ISO 27001

Customers

• Noah
• QuickBooks
• Claim.MD
• Gravity Payments
• Allegro Credit

Data Residency

US-only

Data Standards

• HL7 v2.x
• FHIR R4
• DICOM

Deployment Model

• SaaS

Features

• Scheduling
• Billing
• Device Management
• Claims Management
• Intake Forms
• Electronic Patient Documents
• Marketing Tools
• Audiological Report Writing

Id

SW1160

Integration Partners

• Noah
• QuickBooks
• Claim.MD
• Gravity Payments
• Allegro Credit

Integrations

• Noah
• QuickBooks
• Claim.MD
• Gravity Payments
• Allegro Credit

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial, Proprietary

Market Segment

• Enterprise
• SMB

Optional Modules

• CounselEAR Connect

Os Platforms

• Web

Pricing Details

Offers a free 30-day trial; contact vendor for subscription tiers and enterprise pricing.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent Management
• Data Minimization
• Data Subject Rights (Access, Rectification, Erasure, Portability)

Product Code

SW1160

Product Name

CounselEAR

Ratings

• 4.5/5 (G2)
• 4.7/5 (Capterra)
• 4.8/5 (HealthAireRegister)

Regions Available

• United States
• Canada

Related Urls

• https://birdeye.com/updates/birdeye-announces-integration-with-counselear/
• https://sharpspring.com/counselear/
• https://www.trustpilot.com/review/counselear.com
• https://elion.health/products/consulear

Release Year

2015

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Audit Logging
• Data Retention (7 years)

Specialties

• Audiology
• Hearing Healthcare
• Otology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Audiologists
• Hearing Instrument Specialists
• Clinic Administrators
• Front-Desk Staff
• Billing Staff
• Practice Owners

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• CounselEAR has streamlined our clinic's workflow, making scheduling and billing more efficient.
• The integration with QuickBooks has simplified our financial processes significantly.
• I appreciate the ease of creating customized counseling summaries and audiologic reports.
• The device management feature has improved our equipment tracking and maintenance.
• CounselEAR's support team is responsive and helpful whenever we have questions.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "CounselEAR",
  "company_name": "CounselEAR",
  "product_url": "https://www.counselear.com",
  "company_url": "https://www.counselear.com",
  "related_urls": [
    "https://birdeye.com/updates/birdeye-announces-integration-with-counselear/",
    "https://sharpspring.com/counselear/",
    "https://www.trustpilot.com/review/counselear.com",
    "https://elion.health/products/consulear"
  ],
  "product_code": "SW1160",
  "summary": "CounselEAR is a cloud-based practice management platform tailored for audiology and hearing care clinics, offering tools for scheduling, billing, device tracking, reporting, and telehealth services.",
  "description": "CounselEAR provides a comprehensive suite of features designed to streamline clinic operations, including appointment scheduling with reminders, billing and insurance claims processing, device and inventory management, document storage, business reporting, marketing automation, integrated telehealth services, and AI-assisted report generation. It integrates with Noah cloud management and offers faxing, call tracking, and review collection functionalities. The platform is HIPAA and HITECH compliant, ensuring secure handling of patient data. It is available in the United States and Canada, with English as the supported language. CounselEAR offers a subscription-based pricing model with a free 30-day trial; specific pricing tiers are available upon contacting the vendor. The company was founded in 2007 and has offices in the United States and Canada.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "practice Management",
    "telehealth",
    "health Data Analytics",
    "marketing Automation",
    "asset Management",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Practice Management",
    "Telehealth",
    "Reporting",
    "Marketing Automation",
    "Inventory Management",
    "Ai-assisted Reporting"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Audiologists",
    "Hearing Instrument Specialists",
    "Clinic Administrators",
    "Front-Desk Staff",
    "Billing Staff",
    "Practice Owners"
  ],
  "specialties": [
    "Audiology",
    "Hearing Healthcare",
    "Otology"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Offers a free 30-day trial; contact vendor for subscription tiers and enterprise pricing.",
  "license": "Commercial, Proprietary",
  "company_offices": [
    "United States",
    "Canada"
  ],
  "company_founding": "2007",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Scheduling",
    "Billing",
    "Device Management",
    "Claims Management",
    "Intake Forms",
    "Electronic Patient Documents",
    "Marketing Tools",
    "Audiological Report Writing"
  ],
  "optional_modules": [
    "CounselEAR Connect"
  ],
  "integrations": [
    "Noah",
    "QuickBooks",
    "Claim.MD",
    "Gravity Payments",
    "Allegro Credit"
  ],
  "data_standards": [
    "HL7 v2.x",
    "FHIR R4",
    "DICOM"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE Marking",
    "ISO 13485"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Role-Based Access Control (RBAC)",
    "Multi-Factor Authentication (MFA)",
    "Audit Logging",
    "Data Retention (7 years)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent Management",
    "Data Minimization",
    "Data Subject Rights (Access, Rectification, Erasure, Portability)"
  ],
  "data_residency": "US-only",
  "customers": [
    "Noah",
    "QuickBooks",
    "Claim.MD",
    "Gravity Payments",
    "Allegro Credit"
  ],
  "user_reviews": [
    "CounselEAR has streamlined our clinic's workflow, making scheduling and billing more efficient.",
    "The integration with QuickBooks has simplified our financial processes significantly.",
    "I appreciate the ease of creating customized counseling summaries and audiologic reports.",
    "The device management feature has improved our equipment tracking and maintenance.",
    "CounselEAR's support team is responsive and helpful whenever we have questions."
  ],
  "ratings": [
    "4.5/5 (G2)",
    "4.7/5 (Capterra)",
    "4.8/5 (HealthAireRegister)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Noah",
    "QuickBooks",
    "Claim.MD",
    "Gravity Payments",
    "Allegro Credit"
  ],
  "id": "SW1160",
  "slug": "counselear",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/counselear.json"
  }
}