Cortico

JSON twin: https://www.healthaidb.com/software/cortico.json

Company Name

Cortico Health

Product URL

https://cortico.health/

Company URL

https://cortico.health/

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• clinical Workflow Automation
• telehealth
• scheduling
• patient Engagement
• Clinical
• Administrative
• Diagnostic
• Workflow Automation
• Online Booking

Summary

Cortico is a patient engagement platform that integrates with electronic medical records (EMRs) to automate administrative tasks, enhance patient satisfaction, and empower healthcare providers.

Description

Cortico offers a suite of tools designed to streamline clinic operations, including online booking, automated appointment reminders, secure patient messaging, telehealth capabilities, and workflow automations. It integrates seamlessly with various EMRs, aiming to reduce administrative overhead and improve patient access and satisfaction. The platform emphasizes privacy and security, ensuring compliance with regulations such as HIPAA, PIPEDA, and PHIPA, and does not store personal health information. Cortico is available in over 400 medical clinics across Canada, the USA, and the Caribbean, supporting multiple languages and offering flexible pricing models to accommodate different practice sizes and needs.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• SOC 2 Type II
• ISO 27018
• SOC 1
• BSI C5
• HDS
• FedRAMP
• NHS DTAC
• NHS DCB0129
• NHS DSPT
• EU-U.S. Data Privacy Framework (DPF)
• Cyber Essentials
• ISAE 3000
• CJIS
• DORA

Company Founding

2015

Company Offices

• Canada
• United States
• Caribbean

Compliance

• HIPAA
• PIPEDA
• PHIPA
• SOC 2 Type II
• ISO 27001

Customers

• Collingwood Medical Clinic
• Immigration Medical Exams
• McMaster University
• South Surrey Medical Clinic
• Kensington Medical Clinic
• Burnside Medical Clinic

Data Residency

Canada (vendor headquartered in Richmond, BC; Canadian hosting implied)

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• browser-plugin

Features

• Online patient scheduling integrated with EMR
• Telemedicine with single-click video consultations
• Automated appointment reminders via SMS and email
• Secure patient messaging through EMR
• Text-based care (synchronous and asynchronous messaging)
• Patient self-registration and intake forms
• Medical clinic kiosk for self check-in
• Automated image and PDF upload to EMR
• Secure file delivery
• Prescription automation and pharmacy preference handling
• Payments and private-pay billing during and post-visit
• Automated no-show fee collection
• Patient tasks and automated task reminders
• AI automations for fax auto-triage and EMR task automation
• Clinic website generation integrated with Cortico data
• Message templates and communication audit trail

Id

SW1168

Integration Partners

• OSCAR

Integrations

• OSCAR EMR
• Accuro EMR
• MedAccess EMR
• MYLE EMR
• Wolf EMR
• Ofys EMR
• OpenEMR
• Web-based EMRs
• Pharmacy systems
• EMR task systems (e.g., Oscar Tickler, Accuro Tasks)

Languages Supported

• English
• French
• Spanish
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Telugu
• Marathi
• Tamil
• Gujarati

Last Updated

2025-10-11

License

commercial proprietary

Market Segment

• enterprise
• smb

Optional Modules

• AI-based clinical decision support
• Advanced analytics and reporting
• Patient portal enhancements
• Mobile app for providers
• Customizable workflow automation
• Third-party application integrations
• Multi-language support
• Telehealth scheduling optimization
• Patient education resources
• Automated coding and billing

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Essentials: $82/FTE monthly; Premium: $109/FTE monthly; Elite: $199/FTE monthly. Contact vendor for bulk rates and custom solutions.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data residency options in Canada and the US
• Data hosting options in the EU or US with no cross-border transfer
• Transparent data deletion and retention practices
• Privacy-by-design practices
• Data residency in Canada for Canadian customers
• Data residency in the US for US customers

Product Code

SW1168

Product Name

Cortico

Ratings

• 5.0 out of 5 on G2

Regions Available

• Canada
• United States
• Caribbean

Related Urls

• https://elion.health/products/cortico

Release Year

2019

Security Features

• Encryption in transit and at rest
• Role-based access control (RBAC)
• Audit logs
• 2FA
• Data loss prevention (DLP)
• Automated failover
• Automated recovery
• Vulnerability scans
• Penetration tests
• Incident response plan

Specialties

• Primary Care
• Family Medicine
• Ambulatory Care
• Walk-in Clinics
• Academic Clinic Workflows
• Immigration Medical Exams

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Amazing product, support team is incredible

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Cortico",
  "company_name": "Cortico Health",
  "product_url": "https://cortico.health/",
  "company_url": "https://cortico.health/",
  "related_urls": [
    "https://elion.health/products/cortico"
  ],
  "product_code": "SW1168",
  "summary": "Cortico is a patient engagement platform that integrates with electronic medical records (EMRs) to automate administrative tasks, enhance patient satisfaction, and empower healthcare providers.",
  "description": "Cortico offers a suite of tools designed to streamline clinic operations, including online booking, automated appointment reminders, secure patient messaging, telehealth capabilities, and workflow automations. It integrates seamlessly with various EMRs, aiming to reduce administrative overhead and improve patient access and satisfaction. The platform emphasizes privacy and security, ensuring compliance with regulations such as HIPAA, PIPEDA, and PHIPA, and does not store personal health information. Cortico is available in over 400 medical clinics across Canada, the USA, and the Caribbean, supporting multiple languages and offering flexible pricing models to accommodate different practice sizes and needs.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "clinical Workflow Automation",
    "telehealth",
    "scheduling",
    "patient Engagement",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Workflow Automation",
    "Telehealth",
    "Online Booking",
    "Patient Engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Primary Care",
    "Family Medicine",
    "Ambulatory Care",
    "Walk-in Clinics",
    "Academic Clinic Workflows",
    "Immigration Medical Exams"
  ],
  "regions_available": [
    "Canada",
    "United States",
    "Caribbean"
  ],
  "languages_supported": [
    "English",
    "French",
    "Spanish",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Essentials: $82/FTE monthly; Premium: $109/FTE monthly; Elite: $199/FTE monthly. Contact vendor for bulk rates and custom solutions.",
  "license": "commercial proprietary",
  "company_offices": [
    "Canada",
    "United States",
    "Caribbean"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS",
    "browser-plugin"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Online patient scheduling integrated with EMR",
    "Telemedicine with single-click video consultations",
    "Automated appointment reminders via SMS and email",
    "Secure patient messaging through EMR",
    "Text-based care (synchronous and asynchronous messaging)",
    "Patient self-registration and intake forms",
    "Medical clinic kiosk for self check-in",
    "Automated image and PDF upload to EMR",
    "Secure file delivery",
    "Prescription automation and pharmacy preference handling",
    "Payments and private-pay billing during and post-visit",
    "Automated no-show fee collection",
    "Patient tasks and automated task reminders",
    "AI automations for fax auto-triage and EMR task automation",
    "Clinic website generation integrated with Cortico data",
    "Message templates and communication audit trail"
  ],
  "optional_modules": [
    "AI-based clinical decision support",
    "Advanced analytics and reporting",
    "Patient portal enhancements",
    "Mobile app for providers",
    "Customizable workflow automation",
    "Third-party application integrations",
    "Multi-language support",
    "Telehealth scheduling optimization",
    "Patient education resources",
    "Automated coding and billing"
  ],
  "integrations": [
    "OSCAR EMR",
    "Accuro EMR",
    "MedAccess EMR",
    "MYLE EMR",
    "Wolf EMR",
    "Ofys EMR",
    "OpenEMR",
    "Web-based EMRs",
    "Pharmacy systems",
    "EMR task systems (e.g., Oscar Tickler, Accuro Tasks)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "PIPEDA",
    "PHIPA",
    "SOC 2 Type II",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "SOC 2 Type II",
    "ISO 27018",
    "SOC 1",
    "BSI C5",
    "HDS",
    "FedRAMP",
    "NHS DTAC",
    "NHS DCB0129",
    "NHS DSPT",
    "EU-U.S. Data Privacy Framework (DPF)",
    "Cyber Essentials",
    "ISAE 3000",
    "CJIS",
    "DORA"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "Audit logs",
    "2FA",
    "Data loss prevention (DLP)",
    "Automated failover",
    "Automated recovery",
    "Vulnerability scans",
    "Penetration tests",
    "Incident response plan"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data residency options in Canada and the US",
    "Data hosting options in the EU or US with no cross-border transfer",
    "Transparent data deletion and retention practices",
    "Privacy-by-design practices",
    "Data residency in Canada for Canadian customers",
    "Data residency in the US for US customers"
  ],
  "data_residency": "Canada (vendor headquartered in Richmond, BC; Canadian hosting implied)",
  "customers": [
    "Collingwood Medical Clinic",
    "Immigration Medical Exams",
    "McMaster University",
    "South Surrey Medical Clinic",
    "Kensington Medical Clinic",
    "Burnside Medical Clinic"
  ],
  "user_reviews": [
    "Amazing product, support team is incredible"
  ],
  "ratings": [
    "5.0 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "OSCAR"
  ],
  "id": "SW1168",
  "slug": "cortico",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/cortico.json"
  }
}