cortico

JSON twin: https://www.healthaidb.com/software/cortico.json

Company Name

Cortico Health Technologies

Product URL

https://cortico.health/features/

Company URL

https://cortico.health/

Categories

Summary

Cortico is a patient engagement and practice automation platform that provides online booking, EMR-integrated workflows, secure messaging and automated administrative tasks for ambulatory clinics.

Description

Cortico is a SaaS patient engagement system focused on medical clinics and ambulatory practices. Core capabilities include an online booking system that syncs with clinicians' schedules, secure patient messaging, digital intake/registration, automated appointment reminders and clinical automations (video consults, e-prescriptions, lab requisitions). The product integrates with clinic EMRs via plugins/APIs, emphasizes privacy/security (SOC 2 Type II, ISO 27001, HIPAA/PIPEDA/PHIPA compliance) and aims to reduce administrative overhead and improve patient access and satisfaction.

Api Available

unknown

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Canada (vendor headquartered in Richmond, BC; Canadian hosting implied)

Data Standards

Deployment Model

Features

Id

P0415

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and tiers; book a demo. (Public site: demo/enterprise sales; no transparent public pricing.)

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Modern web browser (Chrome or Firefox) / browser extension support

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Cortico Health Technologies",
  "company_url": "https://cortico.health/",
  "company_offices": [
    "Canada",
    "United States",
    "Caribbean"
  ],
  "company_founding": "2015",
  "product_url": "https://cortico.health/features/",
  "categories": [
    "patient-facing",
    "administrative",
    "clinical",
    "workflow automation",
    "telehealth",
    "online booking",
    "patient engagement"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://cortico.health/",
    "https://cortico.health/features/",
    "https://cortico.health/pricing/",
    "https://cortico.health/about/",
    "https://help.cortico.ca/help/cortico-security-brief",
    "https://help.cortico.ca/help",
    "https://plugin.cortico.health/",
    "https://www.linkedin.com/company/corticosoftware",
    "https://www.getapp.com/healthcare-pharmaceuticals-software/a/cortico/",
    "https://apps.health/featured/cortico/"
  ],
  "summary": "Cortico is a patient engagement and practice automation platform that provides online booking, EMR-integrated workflows, secure messaging and automated administrative tasks for ambulatory clinics.",
  "description": "Cortico is a SaaS patient engagement system focused on medical clinics and ambulatory practices. Core capabilities include an online booking system that syncs with clinicians' schedules, secure patient messaging, digital intake/registration, automated appointment reminders and clinical automations (video consults, e-prescriptions, lab requisitions). The product integrates with clinic EMRs via plugins/APIs, emphasizes privacy/security (SOC 2 Type II, ISO 27001, HIPAA/PIPEDA/PHIPA compliance) and aims to reduce administrative overhead and improve patient access and satisfaction.",
  "target_users": [
    "clinicians",
    "clinic administrators",
    "front-desk staff",
    "patients",
    "practice managers",
    "health system IT teams"
  ],
  "specialties": [
    "primary care",
    "family medicine",
    "ambulatory care",
    "walk-in clinics",
    "academic clinic workflows",
    "immigration medical exams"
  ],
  "regions_available": [
    "Canada",
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing and tiers; book a demo. (Public site: demo/enterprise sales; no transparent public pricing.)",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "browser-plugin"
  ],
  "os_platforms": [
    "Web (browser)",
    "Chrome extension",
    "Firefox extension",
    "iOS (patient-facing)",
    "Android (patient-facing)"
  ],
  "features": [
    "Online patient scheduling / website booking into EMR",
    "Telemedicine (single-click video from EMR, no app for patients)",
    "Automated appointment reminders (SMS and email)",
    "Patient messaging (secure SMS/email from EMR)",
    "Text-based care (synchronous and asynchronous messaging)",
    "Patient self-registration / intake forms",
    "Medical clinic kiosk (self check-in)",
    "Automated image & PDF upload to EMR",
    "Secure file delivery",
    "Prescription automation and pharmacy preference handling",
    "Payments and private-pay billing (in-booking and post-visit)",
    "Automated no-show fee collection",
    "Patient tasks and automated task reminders",
    "AI automations (fax auto-triage, EMR task automation)",
    "Clinic website generation integrated with Cortico data",
    "Message templates and communication audit trail"
  ],
  "optional_modules": [
    "AI automations (Waive the Wait partnership)",
    "EMR plug-in (browser extension)",
    "Clinic website (turn-key)",
    "Payments module / invoicing",
    "Kiosk module"
  ],
  "integrations": [
    "OSCAR",
    "Juno",
    "Accuro",
    "OpenEMR",
    "Web-based EMRs (general browser-based EMR support)",
    "Pharmacy (preferred pharmacy auto-set - via booking)",
    "EMR task systems (e.g., Oscar Tickler, Accuro Tasks)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "Modern web browser (Chrome or Firefox) / browser extension support",
  "compliance": [
    "Canadian privacy regulations (PIPEDA / provincial equivalents implied)",
    "US privacy regulations (HIPAA implied)"
  ],
  "certifications": [],
  "security_features": [
    "Secure file delivery / encrypted messages",
    "Communication audit trail",
    "Encryption in transit",
    "Privacy-by-design practices"
  ],
  "privacy_features": [
    "Does not persist confidential patient data in plugin (per vendor)",
    "Secure email reminders",
    "Secure file delivery"
  ],
  "data_residency": "Canada (vendor headquartered in Richmond, BC; Canadian hosting implied)",
  "customers": [
    "Collingwood Medical Clinic",
    "Immigration Medical Exams",
    "McMaster University",
    "South Surrey Medical Clinic",
    "Kensington Medical Clinic",
    "Burnside Medical Clinic"
  ],
  "user_reviews": [
    "Online booking is very easy to use. When our new clinic opened to patient booking, we booked 604 patients within 48-72 hours.",
    "The entire Cortico team has been a great help during the setup, and your customer service is flawless!",
    "Integrates very well with Oscar EMR. It works as a browser plug-in allowing seamless integration with the EMR.",
    "We have successfully diverted hundreds of hours of phone calls from the front desk — UI is intuitive and training requirements have been minimal."
  ],
  "ratings": [
    "5/5 — Marche Health (4 reviews)",
    "G2: not enough reviews to provide a rating"
  ],
  "support_channels": [
    "email",
    "phone",
    "community (Facebook group)"
  ],
  "training_options": [
    "documentation (Knowledge Base)",
    "e-learning (Watch E-Learning Videos)",
    "live_online (Get a Demo)",
    "webinars"
  ],
  "release_year": "",
  "integration_partners": [
    "Waive the Wait (AI partner)",
    "OSCAR (EMR / browser plug-in)",
    "CHR (EMR)",
    "Accuro (EMR)",
    "MedAccess (EMR)",
    "MYLE (EMR)",
    "Wolf (EMR)",
    "Ofys (EMR)"
  ],
  "id": "P0415",
  "slug": "cortico",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/cortico.json"
  }
}