connexall

JSON twin: https://www.healthaidb.com/software/connexall.json

Company Name

Connexall

Product URL

https://www.connexall.com/solutions/connexall-platform/

Company URL

https://www.connexall.com/

Categories

Summary

Connexall is a vendor-neutral clinical communication and interoperability platform that centralizes alarms, secure messaging, and workflow orchestration to improve patient safety and staff response across hospitals.

Description

Connexall provides a scalable, enterprise communication and integration platform that connects EMRs, nurse call systems, physiological monitors, paging/messaging, and other clinical/facility systems to deliver alarm management, single-assignment workflows, secure text, mass alerting, reporting/analytics, and audit logging for improved patient flow, safety, and compliance.

Api Available

yes

Certifications

Company Founding

1992

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0402

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, enterprise quotes, demos and implementation details.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Connexall",
  "company_url": "https://www.connexall.com/",
  "company_offices": [
    "United States",
    "Canada",
    "Portugal"
  ],
  "company_founding": "1992",
  "product_url": "https://www.connexall.com/solutions/connexall-platform/",
  "categories": [
    "clinical communication",
    "alarm management",
    "interoperability",
    "patient safety",
    "patient flow",
    "analytics",
    "risk management",
    "mobile apps"
  ],
  "market_segment": [
    "enterprise",
    "hospitals"
  ],
  "links": [
    "https://www.connexall.com/",
    "https://www.connexall.com/solutions/connexall-platform/",
    "https://www.connexall.com/solutions/",
    "https://www.connexall.com/about/contact-us/",
    "https://www.connexall.com/epic-integration/",
    "https://www.connexall.com/services/technical-support/",
    "https://4106945.fs1.hubspotusercontent-na1.net/hubfs/4106945/Compatibility%20List%202025%20-%20Connexall.pdf",
    "https://www.accessdata.fda.gov/cdrh_docs/pdf11/K112650.pdf",
    "https://www.linkedin.com/company/connexallgss/",
    "https://www.connexall.com/resources/"
  ],
  "summary": "Connexall is a vendor-neutral clinical communication and interoperability platform that centralizes alarms, secure messaging, and workflow orchestration to improve patient safety and staff response across hospitals.",
  "description": "Connexall provides a scalable, enterprise communication and integration platform that connects EMRs, nurse call systems, physiological monitors, paging/messaging, and other clinical/facility systems to deliver alarm management, single-assignment workflows, secure text, mass alerting, reporting/analytics, and audit logging for improved patient flow, safety, and compliance.",
  "target_users": [
    "nurses",
    "physicians/clinicians",
    "clinical operators/telehub staff",
    "IT/integration teams",
    "biomedical/clinical engineering",
    "hospital administrators"
  ],
  "specialties": [
    "acute care",
    "intensive care (ICU)",
    "emergency department (ED)",
    "telemetry/monitoring",
    "patient flow/bed management",
    "long-term care"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "international/other markets"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, enterprise quotes, demos and implementation details.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS"
  ],
  "features": [
    "Secure clinical messaging and alerts",
    "Patient alarm management and alarm routing",
    "Single-assignment and hybrid-assignment workflows (EMR/nurse call inputs)",
    "Enterprise mass alerting and paging console (web-based)",
    "Integration broker for EMR, nurse call, monitors and devices",
    "Overflow mode for alarm escalation",
    "Centralized audit logging and user/system activity reports",
    "Role-based assignment and notifications",
    "Mobile device support via MobileConnex",
    "Scalability and background administration tools",
    "Comprehensive reporting and analytics"
  ],
  "optional_modules": [
    "MobileConnex (mobile client)",
    "Business Insights and Analytics",
    "Telehub Communications Center",
    "Patient Flow orchestration"
  ],
  "integrations": [
    "Epic",
    "EMR systems (general)",
    "Nurse call systems",
    "Bedside/physiologic monitors",
    "RTLS/location systems",
    "Paging systems/workstations",
    "Active Directory / LDAP",
    "Hospital workstations",
    "Clinical alarm systems"
  ],
  "data_standards": [
    "HL7 (v2 and integration interfaces)",
    "TCP/IP with TLS/SSL for server integrations"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "TLS/SSL encrypted integrations",
    "Centralized audit logging",
    "Role-based access control (RBAC)",
    "SSO support (enterprise SSO)",
    "Secure text messaging"
  ],
  "privacy_features": [
    "HIPAA-aligned secure messaging",
    "Audit logging for user interactions",
    "BAA available"
  ],
  "data_residency": "",
  "customers": [
    "Stanford Health Care",
    "Toronto East General Hospital",
    "Michael Garron Hospital"
  ],
  "user_reviews": [
    "The software just works, day in and day out — extremely reliable.",
    "From a functionality perspective, I think [Connexall] is the best middleware that's out there.",
    "Connexall is largely hated in some threads — installation required elevated 'session 0' access which was problematic for our enterprise.",
    "Knowing Connexall is extremely reliable makes me rest assured that patient care and staff communications won't fail."
  ],
  "ratings": [
    "FeaturedCustomers: 4.8/5.0 (based on reference ratings)",
    "Best in KLAS: Category leader / Best in KLAS (ranked in 2015, 2016, 2017, 2018)"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "training_academy"
  ],
  "release_year": "",
  "integration_partners": [],
  "id": "P0402",
  "slug": "connexall",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/connexall.json"
  }
}