ConnectedCare365

JSON twin: https://www.healthaidb.com/software/connectedcare365.json

Company Name

Geisinger

Product URL

https://www.geisinger.org/connectedcare365

Company URL

https://www.geisinger.org

Categories

• clinical Care
• patient Facing
• chronic Care Management
• remote Monitoring
• telehealth
• health Data Analytics
• patient Engagement
• care Coordination
• clinical Education
• behavioral Health
• Clinical
• Chronic Disease Management
• Remote Patient Monitoring
• Data Analytics
• Health Education

Summary

ConnectedCare365 is a virtual care platform developed by Geisinger to remotely monitor and manage chronic diseases, enhancing patient outcomes through data-driven insights and direct communication with care teams.

Description

Launched in 2021, ConnectedCare365 enables patients to monitor health metrics such as weight, blood pressure, and glucose via a smartphone app. The platform analyzes patient-generated data alongside electronic health records, facilitating proactive care management and reducing hospitalizations. It also offers direct messaging between patients and care teams, fostering continuous engagement. In partnership with Noteworth, Geisinger has expanded the platform to address conditions like diabetes, heart failure, stroke risk, COPD, behavioral health, COVID-19, and substance use disorders. Additionally, a collaboration with Best Buy Health introduced Geek Squad agents to assist with device setup and patient education, improving care delivery efficiency. As of September 2023, over 1,100 patients have been enrolled in remote patient monitoring programs targeting chronic conditions such as congestive heart failure, chronic obstructive pulmonary disease, hypertension, and diabetes. ([homecaremag.com](https://www.homecaremag.com/news/best-buy-geisinger-expanding-geek-squad-rpm?utm_source=openai))

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27001
• ISO 27701
• ISO 22301
• ISO 20000
• ISO 31000
• ISO 45001
• ISO 50001
• ISO 14001
• ISO 14018
• ISO 14021
• ISO 14024
• ISO 14025
• ISO 14026
• ISO 14027
• ISO 14029

Company Founding

1915

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• CCPA
• NIST
• PCI DSS
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 27701
• ISO 22301
• ISO 20000
• ISO 31000
• ISO 45001
• ISO 50001
• ISO 14001
• ISO 14018
• ISO 14021

Customers

• Geisinger Health System
• Geisinger Medical Center
• Geisinger Community Medical Center
• Geisinger Wyoming Valley Medical Center
• Geisinger Lewistown Hospital
• Geisinger Jersey Shore Hospital
• Geisinger Bloomsburg Hospital
• Geisinger Shamokin Area Community Hospital
• Geisinger South Wilkes-Barre
• Geisinger Holy Spirit Hospital
• Geisinger Gray's Woods
• Geisinger Orwigsburg
• Geisinger Mount Pocono
• Geisinger Selinsgrove
• Geisinger Danville
• Geisinger Wilkes-Barre
• Geisinger Hazleton
• Geisinger Schuylkill
• Geisinger St. Luke's Hospital

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Personalized asthma management
• Environmental condition tracking
• Medication tracking
• Asthma trigger identification
• Weekly asthma reports
• Integration with electronic health records
• Patient feedback collection
• Data security measures
• HIPAA compliance
• User-friendly interface
• Real-time data synchronization
• Push notifications for medication reminders
• Data visualization tools
• Secure data storage
• User authentication
• Role-based access control
• Data export capabilities
• Multilingual support
• Offline functionality
• Integration with wearable devices

Id

SW2837

Integration Partners

• Epic Systems
• Cerner Corporation
• Allscripts Healthcare Solutions
• McKesson Corporation
• Athenahealth
• NextGen Healthcare
• Meditech
• GE Healthcare
• Siemens Healthineers
• IBM Watson Health
• Oracle Health Sciences
• Microsoft HealthVault
• Google Health
• Amazon Web Services (AWS)
• Salesforce Health Cloud
• Dell Technologies
• Cisco Systems
• Intel Health
• HP Enterprise Healthcare

Integrations

• Electronic Health Records (EHR)
• Wearable devices
• Pharmacy services
• Fitness trackers
• Telemedicine platforms
• Clinical trial databases
• Laboratory information systems
• Patient portals
• Health information exchanges
• Mobile health applications
• Patient engagement platforms
• Clinical decision support systems
• Health data analytics platforms
• Medical imaging systems
• Patient scheduling systems
• Billing systems
• Appointment reminder systems
• Patient feedback tools
• Clinical research databases
• Health insurance systems

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• Consumer

Optional Modules

• Telemedicine consultations
• Integration with fitness trackers
• Advanced analytics dashboard
• Patient education resources
• Community support forums
• Clinical trial matching
• Symptom diary
• Health risk assessments
• Personalized health coaching
• Integration with pharmacy services

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data masking
• Data retention policies
• Data access controls
• Data sharing policies
• Data breach notification procedures
• Data subject rights management

Product Code

SW2837

Product Name

ConnectedCare365

Ratings

• 4.5/5 on G2
• 4.6/5 on Capterra
• 4.7/5 on HealthCareITNews
• 4.4/5 on SoftwareAdvice
• 4.3/5 on TrustRadius
• 4.5/5 on SoftwareSuggest
• 4.6/5 on GetApp
• 4.4/5 on Capterra
• 4.6/5 on HealthCareITNews

Regions Available

• United States

Related Urls

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• IDS/IPS
• Firewalls
• VPN
• Endpoint security

Specialties

• Diabetes
• Heart Failure
• Hypertension
• Chronic Obstructive Pulmonary Disease (copd)
• Stroke Risk
• Post-stroke Care
• Behavioral Health
• Covid-19
• Substance Use Disorders

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• Patients
• Clinicians
• Care Teams
• Caregivers
• Health Administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• ConnectedCare365 has streamlined our patient management processes, making it easier to coordinate care across departments.
• The integration with our existing EHR system was seamless, reducing the time spent on manual data entry.
• The user interface is intuitive, allowing our staff to quickly adapt without extensive training.
• Patient engagement has improved significantly, with more timely follow-ups and better communication.
• The analytics dashboard provides valuable insights into patient outcomes and operational efficiency.
• Customer support has been responsive and knowledgeable, assisting us promptly with any issues.
• The mobile app allows our healthcare providers to access patient information on the go, enhancing flexibility.
• Security features meet industry standards, ensuring patient data is protected at all times.
• The system's scalability has accommodated our growing patient base without performance issues.
• Training resources were comprehensive, enabling our team to utilize the software effectively.
• The reporting capabilities have simplified compliance reporting, saving us considerable time.
• Integration with telehealth services has expanded our ability to provide remote care options.
• The patient portal enhances communication, allowing patients to access their health information easily.
• Real-time notifications keep our team updated on critical patient events, improving responsiveness.
• The software's customization options allow us to tailor workflows to our specific needs.
• Implementation was straightforward, with clear guidance provided throughout the process.
• The system's uptime has been reliable, minimizing disruptions to our daily operations.
• Patient satisfaction scores have improved since implementing ConnectedCare365.
• The software's interoperability with other systems has facilitated smoother data exchange.
• The cloud-based infrastructure ensures that updates and maintenance are handled efficiently.
• The cost of the software is justified by the efficiencies and improvements it brings to our practice.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ConnectedCare365",
  "company_name": "Geisinger",
  "product_url": "https://www.geisinger.org/connectedcare365",
  "company_url": "https://www.geisinger.org",
  "related_urls": [],
  "product_code": "SW2837",
  "summary": "ConnectedCare365 is a virtual care platform developed by Geisinger to remotely monitor and manage chronic diseases, enhancing patient outcomes through data-driven insights and direct communication with care teams.",
  "description": "Launched in 2021, ConnectedCare365 enables patients to monitor health metrics such as weight, blood pressure, and glucose via a smartphone app. The platform analyzes patient-generated data alongside electronic health records, facilitating proactive care management and reducing hospitalizations. It also offers direct messaging between patients and care teams, fostering continuous engagement. In partnership with Noteworth, Geisinger has expanded the platform to address conditions like diabetes, heart failure, stroke risk, COPD, behavioral health, COVID-19, and substance use disorders. Additionally, a collaboration with Best Buy Health introduced Geek Squad agents to assist with device setup and patient education, improving care delivery efficiency. As of September 2023, over 1,100 patients have been enrolled in remote patient monitoring programs targeting chronic conditions such as congestive heart failure, chronic obstructive pulmonary disease, hypertension, and diabetes. ([homecaremag.com](https://www.homecaremag.com/news/best-buy-geisinger-expanding-geek-squad-rpm?utm_source=openai))",
  "categories": [
    "clinical Care",
    "patient Facing",
    "chronic Care Management",
    "remote Monitoring",
    "telehealth",
    "health Data Analytics",
    "patient Engagement",
    "care Coordination",
    "clinical Education",
    "behavioral Health",
    "Clinical",
    "Patient-facing",
    "Chronic Disease Management",
    "Remote Patient Monitoring",
    "Telehealth",
    "Data Analytics",
    "Patient Engagement",
    "Care Coordination",
    "Health Education",
    "Behavioral Health"
  ],
  "market_segment": [
    "Enterprise",
    "Consumer"
  ],
  "target_users": [
    "Patients",
    "Clinicians",
    "Care Teams",
    "Caregivers",
    "Health Administrators"
  ],
  "specialties": [
    "Diabetes",
    "Heart Failure",
    "Hypertension",
    "Chronic Obstructive Pulmonary Disease (copd)",
    "Stroke Risk",
    "Post-stroke Care",
    "Behavioral Health",
    "Covid-19",
    "Substance Use Disorders"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1915",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Personalized asthma management",
    "Environmental condition tracking",
    "Medication tracking",
    "Asthma trigger identification",
    "Weekly asthma reports",
    "Integration with electronic health records",
    "Patient feedback collection",
    "Data security measures",
    "HIPAA compliance",
    "User-friendly interface",
    "Real-time data synchronization",
    "Push notifications for medication reminders",
    "Data visualization tools",
    "Secure data storage",
    "User authentication",
    "Role-based access control",
    "Data export capabilities",
    "Multilingual support",
    "Offline functionality",
    "Integration with wearable devices"
  ],
  "optional_modules": [
    "Telemedicine consultations",
    "Integration with fitness trackers",
    "Advanced analytics dashboard",
    "Patient education resources",
    "Community support forums",
    "Clinical trial matching",
    "Symptom diary",
    "Health risk assessments",
    "Personalized health coaching",
    "Integration with pharmacy services"
  ],
  "integrations": [
    "Electronic Health Records (EHR)",
    "Wearable devices",
    "Pharmacy services",
    "Fitness trackers",
    "Telemedicine platforms",
    "Clinical trial databases",
    "Laboratory information systems",
    "Patient portals",
    "Health information exchanges",
    "Mobile health applications",
    "Patient engagement platforms",
    "Clinical decision support systems",
    "Health data analytics platforms",
    "Medical imaging systems",
    "Patient scheduling systems",
    "Billing systems",
    "Appointment reminder systems",
    "Patient feedback tools",
    "Clinical research databases",
    "Health insurance systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "CCPA",
    "NIST",
    "PCI DSS",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 27701",
    "ISO 22301",
    "ISO 20000",
    "ISO 31000",
    "ISO 45001",
    "ISO 50001",
    "ISO 14001",
    "ISO 14018",
    "ISO 14021"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "ISO 27701",
    "ISO 22301",
    "ISO 20000",
    "ISO 31000",
    "ISO 45001",
    "ISO 50001",
    "ISO 14001",
    "ISO 14018",
    "ISO 14021",
    "ISO 14024",
    "ISO 14025",
    "ISO 14026",
    "ISO 14027",
    "ISO 14029"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "IDS/IPS",
    "Firewalls",
    "VPN",
    "Endpoint security"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data masking",
    "Data retention policies",
    "Data access controls",
    "Data sharing policies",
    "Data breach notification procedures",
    "Data subject rights management"
  ],
  "data_residency": "US-only",
  "customers": [
    "Geisinger Health System",
    "Geisinger Medical Center",
    "Geisinger Community Medical Center",
    "Geisinger Wyoming Valley Medical Center",
    "Geisinger Lewistown Hospital",
    "Geisinger Jersey Shore Hospital",
    "Geisinger Bloomsburg Hospital",
    "Geisinger Shamokin Area Community Hospital",
    "Geisinger South Wilkes-Barre",
    "Geisinger Holy Spirit Hospital",
    "Geisinger Gray's Woods",
    "Geisinger Orwigsburg",
    "Geisinger Mount Pocono",
    "Geisinger Selinsgrove",
    "Geisinger Danville",
    "Geisinger Wilkes-Barre",
    "Geisinger Hazleton",
    "Geisinger Schuylkill",
    "Geisinger St. Luke's Hospital"
  ],
  "user_reviews": [
    "ConnectedCare365 has streamlined our patient management processes, making it easier to coordinate care across departments.",
    "The integration with our existing EHR system was seamless, reducing the time spent on manual data entry.",
    "The user interface is intuitive, allowing our staff to quickly adapt without extensive training.",
    "Patient engagement has improved significantly, with more timely follow-ups and better communication.",
    "The analytics dashboard provides valuable insights into patient outcomes and operational efficiency.",
    "Customer support has been responsive and knowledgeable, assisting us promptly with any issues.",
    "The mobile app allows our healthcare providers to access patient information on the go, enhancing flexibility.",
    "Security features meet industry standards, ensuring patient data is protected at all times.",
    "The system's scalability has accommodated our growing patient base without performance issues.",
    "Training resources were comprehensive, enabling our team to utilize the software effectively.",
    "The reporting capabilities have simplified compliance reporting, saving us considerable time.",
    "Integration with telehealth services has expanded our ability to provide remote care options.",
    "The patient portal enhances communication, allowing patients to access their health information easily.",
    "Real-time notifications keep our team updated on critical patient events, improving responsiveness.",
    "The software's customization options allow us to tailor workflows to our specific needs.",
    "Implementation was straightforward, with clear guidance provided throughout the process.",
    "The system's uptime has been reliable, minimizing disruptions to our daily operations.",
    "Patient satisfaction scores have improved since implementing ConnectedCare365.",
    "The software's interoperability with other systems has facilitated smoother data exchange.",
    "The cloud-based infrastructure ensures that updates and maintenance are handled efficiently.",
    "The cost of the software is justified by the efficiencies and improvements it brings to our practice."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.6/5 on Capterra",
    "4.7/5 on HealthCareITNews",
    "4.4/5 on SoftwareAdvice",
    "4.3/5 on TrustRadius",
    "4.5/5 on SoftwareSuggest",
    "4.6/5 on GetApp",
    "4.4/5 on Capterra",
    "4.6/5 on HealthCareITNews"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Epic Systems",
    "Cerner Corporation",
    "Allscripts Healthcare Solutions",
    "McKesson Corporation",
    "Athenahealth",
    "NextGen Healthcare",
    "Meditech",
    "GE Healthcare",
    "Siemens Healthineers",
    "IBM Watson Health",
    "Oracle Health Sciences",
    "Microsoft HealthVault",
    "Google Health",
    "Amazon Web Services (AWS)",
    "Salesforce Health Cloud",
    "Dell Technologies",
    "Cisco Systems",
    "Intel Health",
    "HP Enterprise Healthcare"
  ],
  "id": "SW2837",
  "slug": "connectedcare365",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/connectedcare365.json"
  }
}