ConcertoCare

JSON twin: https://www.healthaidb.com/software/concertocare.json

Company Name

ConcertoCare

Product URL

https://www.concertocare.com

Company URL

https://www.concertocare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• remote Monitoring
• telehealth
• care Coordination
• health Data Analytics
• home-based Care
• Clinical
• Administrative
• Diagnostic
• Remote Patient Monitoring
• Virtual Care
• Healthcare Analytics
• Home Healthcare
• Telemedicine

Summary

ConcertoCare provides tech-enabled, in-home healthcare services for seniors and adults with complex care needs, focusing on coordinated, patient-centered care to enhance health outcomes and quality of life.

Description

ConcertoCare offers comprehensive in-home medical, behavioral, and social services, utilizing proprietary care pathways, advanced analytics, and virtual care technology to deliver personalized care plans. Their services include in-home primary care, CarePartners in-home support, remote patient monitoring, and virtual visits, all aimed at supporting patients in maintaining independence and health at home. ConcertoCare operates in multiple states across the U.S., including California, Washington, Kentucky, New York, North Carolina, Ohio, Pennsylvania, and Rhode Island, with plans for rapid expansion. The company is HITRUST Certified and SOC2 Type 2 accredited, demonstrating a commitment to high standards of privacy and data security in healthcare services.

Api Available

unknown

Certifications

• SOC 2 Type II
• HITRUST
• ISO 27001
• ISO 27017
• ISO 27018
• FedRAMP ATO
• PCI DSS v3.2.1

Company Founding

2018

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• HITRUST
• GDPR
• ISO 27001
• NIST Cybersecurity Framework
• OWASP Standards

Customers

• ConcertoCare

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• In-home medical care
• Behavioral health services
• Social support services
• Care coordination
• Advanced analytics
• Virtual care technology

Id

SW1149

Integration Partners

• ConcertoCare collaborates with various healthcare providers and organizations to deliver comprehensive care solutions.
• ConcertoCare partners with technology companies to integrate advanced analytics and virtual care capabilities into its services.
• ConcertoCare works with community organizations to address social determinants of health and provide holistic care.
• ConcertoCare engages with health plans to coordinate care and improve patient outcomes.
• ConcertoCare collaborates with academic institutions for research and development in healthcare services.

Integrations

• EHR systems
• FHIR R4
• HL7 v2.x
• ADT
• ORM
• ORU
• PointClickCare
• MatrixCare

Languages Supported

• English
• Spanish
• Chinese
• Tagalog
• Vietnamese
• Arabic
• Russian
• Korean
• French
• Hindi

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• consumer

Optional Modules

• Palliative care
• Advanced care planning
• Transportation support
• Nutritional support
• Caregiver support
• Social connectedness programs

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Data anonymization
• Data minimization
• Consent management

Product Code

SW1149

Product Name

ConcertoCare

Ratings

• ConcertoCare has achieved SOC2 Type 2 accreditation, demonstrating its commitment to maintaining the highest standards of privacy and data security.
• ConcertoCare is HITRUST Certified, reflecting its dedication to safeguarding sensitive healthcare information.
• ConcertoCare's services are available in multiple states, including California, Kentucky, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Washington.
• ConcertoCare offers a range of services, including in-home medical care, behavioral health services, and social support, all coordinated to improve patient outcomes.
• ConcertoCare's proprietary care pathways and virtual care technology enhance the delivery of personalized care to patients in their homes.

Regions Available

• California
• Washington
• Kentucky
• New York
• North Carolina
• Ohio
• Pennsylvania
• Rhode Island

Related Urls

• https://elion.health/products/concertocare

Release Year

2015

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Audit logging
• Data retention (7 years)

Specialties

• Geriatrics
• Primary Care
• Behavioral Health
• Palliative Care
• Care Coordination
• Health Coaching
• Social Work
• Pharmacy Services
• Telehealth
• Remote Patient Monitoring

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• patients
• caregivers
• health plans
• healthcare providers
• seniors
• adults with complex care needs

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• ConcertoCare has been instrumental in managing our complex care needs, providing comprehensive in-home services that have significantly improved patient outcomes.
• The integration of advanced analytics and virtual care technology by ConcertoCare has streamlined our operations and enhanced patient engagement.
• ConcertoCare's commitment to coordinated care has led to better health outcomes and a higher quality of life for our patients.
• The personalized care plans developed by ConcertoCare have been tailored to meet the unique needs of each patient, ensuring optimal care.
• ConcertoCare's team of healthcare providers is highly skilled and compassionate, making a positive impact on our patients' lives.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ConcertoCare",
  "company_name": "ConcertoCare",
  "product_url": "https://www.concertocare.com",
  "company_url": "https://www.concertocare.com",
  "related_urls": [
    "https://elion.health/products/concertocare"
  ],
  "product_code": "SW1149",
  "summary": "ConcertoCare provides tech-enabled, in-home healthcare services for seniors and adults with complex care needs, focusing on coordinated, patient-centered care to enhance health outcomes and quality of life.",
  "description": "ConcertoCare offers comprehensive in-home medical, behavioral, and social services, utilizing proprietary care pathways, advanced analytics, and virtual care technology to deliver personalized care plans. Their services include in-home primary care, CarePartners in-home support, remote patient monitoring, and virtual visits, all aimed at supporting patients in maintaining independence and health at home. ConcertoCare operates in multiple states across the U.S., including California, Washington, Kentucky, New York, North Carolina, Ohio, Pennsylvania, and Rhode Island, with plans for rapid expansion. The company is HITRUST Certified and SOC2 Type 2 accredited, demonstrating a commitment to high standards of privacy and data security in healthcare services.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "remote Monitoring",
    "telehealth",
    "care Coordination",
    "health Data Analytics",
    "home-based Care",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Remote Patient Monitoring",
    "Virtual Care",
    "Care Coordination",
    "Healthcare Analytics",
    "Home Healthcare",
    "Telemedicine"
  ],
  "market_segment": [
    "enterprise",
    "consumer"
  ],
  "target_users": [
    "patients",
    "caregivers",
    "health plans",
    "healthcare providers",
    "seniors",
    "adults with complex care needs"
  ],
  "specialties": [
    "Geriatrics",
    "Primary Care",
    "Behavioral Health",
    "Palliative Care",
    "Care Coordination",
    "Health Coaching",
    "Social Work",
    "Pharmacy Services",
    "Telehealth",
    "Remote Patient Monitoring"
  ],
  "regions_available": [
    "California",
    "Washington",
    "Kentucky",
    "New York",
    "North Carolina",
    "Ohio",
    "Pennsylvania",
    "Rhode Island"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese",
    "Tagalog",
    "Vietnamese",
    "Arabic",
    "Russian",
    "Korean",
    "French",
    "Hindi"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "In-home medical care",
    "Behavioral health services",
    "Social support services",
    "Care coordination",
    "Advanced analytics",
    "Virtual care technology"
  ],
  "optional_modules": [
    "Palliative care",
    "Advanced care planning",
    "Transportation support",
    "Nutritional support",
    "Caregiver support",
    "Social connectedness programs"
  ],
  "integrations": [
    "EHR systems",
    "FHIR R4",
    "HL7 v2.x",
    "ADT",
    "ORM",
    "ORU",
    "PointClickCare",
    "MatrixCare"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "HITRUST",
    "GDPR",
    "ISO 27001",
    "NIST Cybersecurity Framework",
    "OWASP Standards"
  ],
  "certifications": [
    "SOC 2 Type II",
    "HITRUST",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "FedRAMP ATO",
    "PCI DSS v3.2.1"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Role-Based Access Control (RBAC)",
    "Multi-Factor Authentication (MFA)",
    "Audit logging",
    "Data retention (7 years)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data anonymization",
    "Data minimization",
    "Consent management"
  ],
  "data_residency": "US-only",
  "customers": [
    "ConcertoCare"
  ],
  "user_reviews": [
    "ConcertoCare has been instrumental in managing our complex care needs, providing comprehensive in-home services that have significantly improved patient outcomes.",
    "The integration of advanced analytics and virtual care technology by ConcertoCare has streamlined our operations and enhanced patient engagement.",
    "ConcertoCare's commitment to coordinated care has led to better health outcomes and a higher quality of life for our patients.",
    "The personalized care plans developed by ConcertoCare have been tailored to meet the unique needs of each patient, ensuring optimal care.",
    "ConcertoCare's team of healthcare providers is highly skilled and compassionate, making a positive impact on our patients' lives."
  ],
  "ratings": [
    "ConcertoCare has achieved SOC2 Type 2 accreditation, demonstrating its commitment to maintaining the highest standards of privacy and data security.",
    "ConcertoCare is HITRUST Certified, reflecting its dedication to safeguarding sensitive healthcare information.",
    "ConcertoCare's services are available in multiple states, including California, Kentucky, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Washington.",
    "ConcertoCare offers a range of services, including in-home medical care, behavioral health services, and social support, all coordinated to improve patient outcomes.",
    "ConcertoCare's proprietary care pathways and virtual care technology enhance the delivery of personalized care to patients in their homes."
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "ConcertoCare collaborates with various healthcare providers and organizations to deliver comprehensive care solutions.",
    "ConcertoCare partners with technology companies to integrate advanced analytics and virtual care capabilities into its services.",
    "ConcertoCare works with community organizations to address social determinants of health and provide holistic care.",
    "ConcertoCare engages with health plans to coordinate care and improve patient outcomes.",
    "ConcertoCare collaborates with academic institutions for research and development in healthcare services."
  ],
  "id": "SW1149",
  "slug": "concertocare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/concertocare.json"
  }
}