JSON twin: https://www.healthaidb.com/software/concert.json
Concert Health
https://concerthealth.com/collaborative-care
Concert Health delivers a turnkey Collaborative Care behavioral health service that integrates into primary care, providing virtual care teams, measurement-driven treatment, and EMR documentation support.
Concert Health is a commercial behavioral health medical group and technology-enabled service that implements the evidence-based Collaborative Care Model to embed behavioral health into primary care. It supplies expert clinicians (care managers, psychiatric consultants), telehealth services, outcome measurement (PHQ‑9, GAD‑7), workflow integration with partner EMRs, care pathways, and operational support for medical groups, health systems, and health plans to scale accessible behavioral health at population scale.
unknown
2016
US-based hosting (uses third-party hosting vendors; region not further specified)
P0392
2025-09-07
commercial, proprietary
Contact vendor for implementation and subscription pricing; pricing available by contract—no public list prices or self‑serve tiers.
enterprise_quote
product
1.0
{
"company_name": "Concert Health",
"company_url": "https://concerthealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2016",
"product_url": "https://concerthealth.com/collaborative-care",
"categories": [
"clinical",
"behavioral health",
"care coordination",
"telehealth",
"population health",
"integration with primary care"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://concerthealth.com/",
"https://concerthealth.com/about-us",
"https://concerthealth.com/collaborative-care",
"https://concerthealth.com/partners/medical-groups",
"https://concerthealth.com/newsroom",
"https://concerthealth.com/resources/research",
"https://www.businesswire.com/news/home/20230823047338/en/Concert-Health-Joins-athenahealths-Marketplace-Program-to-Give-Providers-and-Patients-Access-to-High-Quality-Behavioral-Health-Services",
"https://www.sdbj.com/finance/venture-capital/concert-health-raises-14m-expand/",
"https://www.linkedin.com/company/concert-health-inc",
"https://concerthealth.com/privacy-policy"
],
"summary": "Concert Health delivers a turnkey Collaborative Care behavioral health service that integrates into primary care, providing virtual care teams, measurement-driven treatment, and EMR documentation support.",
"description": "Concert Health is a commercial behavioral health medical group and technology-enabled service that implements the evidence-based Collaborative Care Model to embed behavioral health into primary care. It supplies expert clinicians (care managers, psychiatric consultants), telehealth services, outcome measurement (PHQ‑9, GAD‑7), workflow integration with partner EMRs, care pathways, and operational support for medical groups, health systems, and health plans to scale accessible behavioral health at population scale.",
"target_users": [
"primary care clinicians",
"behavioral health clinicians",
"care managers",
"psychiatrists/psychiatric consultants",
"nurses",
"patients",
"health system administrators",
"health plan administrators"
],
"specialties": [
"behavioral health",
"primary care",
"women's health",
"pediatrics",
"population health"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for implementation and subscription pricing; pricing available by contract—no public list prices or self‑serve tiers.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser)",
"Telehealth/Video (web-enabled)"
],
"features": [
"Collaborative Care clinician team management",
"Psychiatric consultation workflow",
"Measurement-based care (PHQ, GAD tracking)",
"Patient registry/caseload management",
"Telehealth visits for behavioral health",
"Care plans and treatment monitoring",
"Weekly case review workflow",
"Billing support for Collaborative Care CPT codes",
"Population-level reporting and trend identification",
"Referral and documentation into referring provider EMR"
],
"optional_modules": [
"Registry reporting and analytics",
"Collaborative Care billing/coding support",
"Telehealth scheduling"
],
"integrations": [
"Referring provider electronic medical records (EMR) / documents into provider EMR (unspecified)"
],
"data_standards": [
"CPT (billing codes)"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"SSL/TLS encryption (in transit)",
"Access controls",
"Audit logging (implied)"
],
"privacy_features": [
"Privacy policy with data handling disclosures",
"Third‑party hosting controls",
"Use of encryption for transmissions"
],
"data_residency": "US-based hosting (uses third-party hosting vendors; region not further specified)",
"customers": [
"Sutter Health",
"AdventHealth",
"Mercy Health",
"WellSpan Health",
"CommonSpirit Health",
"UPMC",
"Kaiser Permanente",
"Doula Network"
],
"user_reviews": [
"Had a great interview with them, but they mentioned 6-10 patient interactions at 20 min per day.",
"I left for a few reasons. Collaborative care lends itself to brief therapy, and I was more interested in providing longer term support.",
"Long work days, instability and no sense of appreciation. The turnover is very high and unpredictable.",
"I see a lot of bad reviews on Glassdoor — considering applying for a collaborative care clinician role.",
"Pay is fair and they try to adjust for cost of living; the incentive program is achievable."
],
"ratings": [
"Glassdoor — 48% of employees would recommend working at Concert Health (based on Glassdoor reviews)"
],
"support_channels": [],
"training_options": [],
"release_year": "",
"integration_partners": [
"Sutter Health",
"AdventHealth",
"Mercy Health",
"WellSpan Health",
"CommonSpirit Health",
"UPMC",
"Kaiser Permanente",
"Doula Network"
],
"id": "P0392",
"slug": "concert",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/concert.json"
}
}