JSON twin: https://www.healthaidb.com/software/commure-patientkeeper.json
Commure
https://www.commure.com/patientkeeper
PatientKeeper (by Commure) is an AI-augmented provider workflow platform that streamlines rounding, mobile documentation, charge capture, and revenue cycle tasks while integrating with major EHRs.
PatientKeeper extends EHR functionality with mobile-first clinical and RCM workflows (patient lists, CPOE/eRx, results, secure messaging, medication reconciliation, signout), AI-powered scribing, autonomous coding, and a Co-Pilot for AI summaries and chat; designed for enterprise hospital deployments and EHR integration (Epic, Cerner, MEDITECH and others).
yes
2017
P0385
2025-09-07
commercial, proprietary
Contact vendor for pricing and licensing; demos available.
enterprise_quote
1996
Modern web browser; iOS/Android apps; integrates with EHRs via APIs/FHIR (SaaS-hosted backend)
product
1.0
.png){kind=link}
{
"company_name": "Commure",
"company_url": "https://www.commure.com",
"company_offices": [
"United States",
"Canada"
],
"company_founding": "2017",
"product_url": "https://www.commure.com/patientkeeper",
"categories": [
"clinical",
"administrative",
"patient-facing",
"revenue cycle management",
"mobile",
"AI-enabled"
],
"market_segment": [
"enterprise"
],
"links": [
"https://www.commure.com",
"https://www.commure.com/patientkeeper",
"https://www.commure.com/company",
"https://www.commure.com/contact",
"https://www.commure.com/whitepapers/klas-first-look-commure-ambient-ai-earns-high-marks",
"https://cdn.prod.website-files.com/66fb0f1ec709d05e0d47be37/68af36f674b7f46b85c7424e_Group%201073713145%20(2).png",
"https://www.g2.com/products/patientkeeper-physician-workflow-applications/reviews",
"https://www.fiercehealthcare.com/hospitals/hca-healthcare-sells-off-patientkeeper-to-commure-forming-new-inroads-general-catalyst",
"https://cdn.prod.website-files.com/66fb0f1ec709d05e0d47be37/675463ad6d6e897e8972d3b3_Commure-PatientKeeper%20v9.2%202025%20Real%20World%20Test%20Plan.pdf"
],
"summary": "PatientKeeper (by Commure) is an AI-augmented provider workflow platform that streamlines rounding, mobile documentation, charge capture, and revenue cycle tasks while integrating with major EHRs.",
"description": "PatientKeeper extends EHR functionality with mobile-first clinical and RCM workflows (patient lists, CPOE/eRx, results, secure messaging, medication reconciliation, signout), AI-powered scribing, autonomous coding, and a Co-Pilot for AI summaries and chat; designed for enterprise hospital deployments and EHR integration (Epic, Cerner, MEDITECH and others).",
"target_users": [
"physicians",
"advanced practice providers",
"nurses",
"clinical staff",
"revenue cycle/billing staff",
"health system administrators"
],
"specialties": [
"hospital medicine",
"internal medicine",
"surgery",
"emergency medicine",
"critical care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and licensing; demos available.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS",
"on_prem",
"hybrid"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS"
],
"features": [
"Provider-friendly rounding workflows / patient lists",
"Clinical documentation (mobile and desktop)",
"Charge capture & note reconciliation",
"CPOE & e-prescribing (eRx)",
"Mobile clinical results",
"Secure messaging / team collaboration",
"Medication reconciliation",
"SignOut / handoff summaries",
"Charge analytics",
"AI-powered Scribe (automated multi-speaker transcription, 60+ languages)",
"Autonomous coding (CPT/ICD-10 auto-population, explainable AI)",
"Co‑Pilot (AI summaries, chat, 12-hour summaries)",
"Multilingual translation",
"Integration with front-end dictation tools",
"Missing-charge identification / denial reduction"
],
"optional_modules": [
"PatientKeeper Scribe",
"Autonomous Coding",
"PatientKeeper Co‑Pilot",
"PatientKeeper Repository (clinical data repository)"
],
"integrations": [
"Epic",
"Cerner",
"MEDITECH",
"NextGen",
"Any EHR via API/FHIR",
"Front-end dictation tools",
"Billing/RCM systems"
],
"data_standards": [
"FHIR",
"HL7 v2",
"ICD-10",
"CPT",
"SNOMED"
],
"api_available": "yes",
"system_requirements": "Modern web browser; iOS/Android apps; integrates with EHRs via APIs/FHIR (SaaS-hosted backend)",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2"
],
"certifications": [],
"security_features": [
"Encryption (in transit & at rest)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logs",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"BAA available",
"Consent management",
"Data minimization"
],
"data_residency": "",
"customers": [
"Mount Sinai Health System",
"North East Medical Services (NEMS)",
"NYC Health System (unnamed health system referenced in Commure case study)",
"A&A Women's Health",
"Huron Perth Healthcare Alliance (HPHA)",
"Almonte General Hospital (AMGH)",
"HCA Healthcare (historical owner/seller of PatientKeeper)"
],
"user_reviews": [],
"ratings": [
"KLAS First Look — Commure Ambient AI: 93.3 overall performance score (source: Commure / KLAS First Look blog post)"
],
"support_channels": [
"email",
"phone",
"contact_form",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"implementation_support"
],
"release_year": "1996",
"integration_partners": [
"Epic",
"Any EHR (generic EHR integration / interoperable connectors)",
"AWS",
"HealthTap",
"front-end dictation tools / ambient scribe integrations",
"RCM / revenue cycle systems (partnered integrations)"
],
"id": "P0385",
"slug": "commure-patientkeeper",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/commure-patientkeeper.json"
}
}