JSON twin: https://www.healthaidb.com/software/commure-os.json
Commure
CommureOS is a healthcare operating system and platform that connects disparate clinical, operational, and financial data to enable configurable workflows, AI agents, ambient documentation, and rapid application development for health systems.
CommureOS provides a cloud-native platform for hospitals, health systems, and payers to synthesize data across EHRs and point solutions, deploy modular industry-native building blocks, automate clinical and administrative workflows (including ambient clinical documentation and AI agents), and scale innovation for clinical, operational, and revenue-cycle use cases.
yes
2017
US and multi-region cloud hosting with customer region selection / BYO cloud options for enterprise deployments
P0384
2025-09-07
proprietary commercial
Contact vendor for licensing, deployment and pricing; enterprise agreements and custom implementations typical.
enterprise_quote
2022
Cloud-hosted SaaS (AWS marketplace available); enterprise options for region selection or private cloud integrations
product
1.0
{
"company_name": "Commure",
"company_url": "https://www.commure.com",
"company_offices": [
"United States"
],
"company_founding": "2017",
"product_url": "https://www.businesswire.com/news/home/20221114005341/en/Commure-Introduces-New-Model-to-Accelerate-Transformation-in-Healthcare-with-CommureOS",
"categories": [
"clinical",
"administrative",
"patient-facing",
"revenue cycle management",
"remote patient monitoring",
"ambient AI",
"workforce safety/security"
],
"market_segment": [
"enterprise"
],
"links": [
"https://www.commure.com/",
"https://www.commure.com/company",
"https://www.commure.com/ambient-ai",
"https://www.commure.com/rcm",
"https://www.commure.com/agents",
"https://www.commure.com/press-releases/commure-raises-200m-in-growth-financing-from-general-catalysts-cvf-to-accelerate-ai-powered-rcm-platform",
"https://www.businesswire.com/news/home/20221114005341/en/Commure-Introduces-New-Model-to-Accelerate-Transformation-in-Healthcare-with-CommureOS",
"https://www.commure.com/legal/privacy-policy/current",
"https://www.linkedin.com/company/commure"
],
"summary": "CommureOS is a healthcare operating system and platform that connects disparate clinical, operational, and financial data to enable configurable workflows, AI agents, ambient documentation, and rapid application development for health systems.",
"description": "CommureOS provides a cloud-native platform for hospitals, health systems, and payers to synthesize data across EHRs and point solutions, deploy modular industry-native building blocks, automate clinical and administrative workflows (including ambient clinical documentation and AI agents), and scale innovation for clinical, operational, and revenue-cycle use cases.",
"target_users": [
"physicians",
"nurses",
"clinical staff",
"health system administrators",
"IT/engineers",
"revenue cycle teams",
"care managers",
"patients",
"payers"
],
"specialties": [
"inpatient hospital",
"ambulatory/primary care",
"surgical services",
"revenue cycle management",
"care coordination",
"population health"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for licensing, deployment and pricing; enterprise agreements and custom implementations typical.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS",
"cloud",
"platform"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"FHIR-native data platform and API layer",
"Data aggregation and reconciliation across disparate systems",
"Modular workflow builder / configurable clinical workflows",
"Reusable clinical and non-clinical data connections",
"Ambient AI clinical documentation (scribe)",
"AI-powered agents for automation and tasking",
"Clinical automation & care coordination",
"Revenue cycle management automation (RCM)",
"Remote patient monitoring (RPM) integrations",
"Real-time enterprise visibility (Strongline EVP)",
"EHR integrations and deep workflow embedding",
"Analytics and operational dashboards",
"Developer platform / sandboxes and Postman FHIR collections",
"Low-code/no-code composition of apps",
"Patient engagement / digital care journeys",
"Staff safety / RTLS & asset tracking"
],
"optional_modules": [
"Ambient AI (scribe & documentation)",
"Commure Agents (AI assistants)",
"RCM suite (automated denials, appeals, claims workflows)",
"Engage (patient digital journeys)",
"Strongline EVP (enterprise visibility / sensors & RTLS)",
"RPM / device integrations (Athelas partnership)",
"PatientKeeper mobile app",
"CoLab (co-development/innovation lab)",
"Charge Note Reconciliation (CNR)",
"Security / enterprise identity integrations"
],
"integrations": [
"Epic",
"Cerner (Oracle Cerner)",
"MEDITECH",
"Athenahealth",
"NextGen",
"PACS/imaging systems",
"Billing / financial systems (RCM/billing engines)",
"EHRs via FHIR/HL7 APIs",
"Device vendors / RPM vendors (Athelas)",
"Postman (API network/integration tooling)"
],
"data_standards": [
"FHIR",
"SMART on FHIR",
"HL7 v2",
"DICOM",
"SNOMED CT",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted SaaS (AWS marketplace available); enterprise options for region selection or private cloud integrations",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2"
],
"certifications": [],
"security_features": [
"Encryption at rest and in transit",
"Role-based access control (RBAC)",
"SSO / SAML / enterprise identity",
"Audit logging and event trails",
"Two-factor authentication (2FA)",
"Secure FHIR APIs"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Data de-identification / anonymization options",
"Consent management support",
"Data minimization controls"
],
"data_residency": "US and multi-region cloud hosting with customer region selection / BYO cloud options for enterprise deployments",
"customers": [
"HCA Healthcare",
"Jefferson Health",
"Providence",
"Department of Veterans Affairs (VA)"
],
"user_reviews": [
"I don't mind Commure but I find their customer service not to be great.",
"All AI scribes hallucinate. You will need to meticulously review each note but the accuracy is extremely good.",
"I keep getting ads for Commure... says it uses GPT-4o — curious if anyone has tried it.",
"Has anyone used Commure or any of those 'app builders'? Wondering if they actually work and how people are using them."
],
"ratings": [
"KLAS First Look — 93.3 overall performance score (KLAS Research)",
"Epic ToolBox designation for Ambient Voice Recognition (Epic)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"certification"
],
"release_year": "2022",
"integration_partners": [
"HCA Healthcare (partner/co-development)",
"HealthTap",
"Athelas",
"Memora Health (acquired)",
"Augmedix (acquired)"
],
"id": "P0384",
"slug": "commure-os",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/commure-os.json"
}
}