Commure Agents

JSON twin: https://www.healthaidb.com/software/commure-agents.json

Company Name

Commure

Product URL

https://www.commure.com/agents

Company URL

https://www.commure.com/

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• revenue Cycle
• care Coordination
• patient Engagement
• clinical Documentation
• clinical Workflow Optimization
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Diagnostic
• Revenue Cycle Management
• Operational Efficiency
• Ai Integration

Summary

Commure Agents are AI-powered assistants designed to automate complex healthcare tasks, enhancing efficiency and reducing costs for healthcare providers.

Description

Commure Agents are intelligent, customizable AI assistants that integrate fully with Electronic Health Records (EHRs) to automate and streamline key healthcare operations, including patient engagement, care coordination, and billing. They handle routine tasks such as answering calls, scheduling appointments, providing patient updates, and managing referrals or prior authorizations, thereby reducing administrative burdens and improving operational efficiency.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2018

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• Vim
• NexHealth
• Redox
• Definitive Healthcare
• Iguana
• Google Cloud Healthcare API
• Qvera Interface Engine (QIE)
• Keragon
• Apigee Healthcare APIx
• InterSystems IRIS for Health

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• AI-powered call center handling patient and insurance calls, appointment confirmations, and billing inquiries
• Automated patient scheduling with conflict resolution and provider calendar optimization
• Real-time patient updates on appointments, medications, lab results, and educational materials
• Automated specialist referrals and follow-ups
• Real-time submission and tracking of insurance approvals
• Generation of personalized discharge instructions and follow-up workflows
• Identification and suggestion of improvements for revenue cycle inefficiencies
• Submission, tracking, and reconciliation of insurance claims
• Identification and resubmission of errors in rejected claims to reduce denial rates

Id

SW1138

Integration Partners

• Vim
• NexHealth
• Redox
• Definitive Healthcare
• Iguana
• Google Cloud Healthcare API
• Qvera Interface Engine (QIE)
• Keragon
• Apigee Healthcare APIx
• InterSystems IRIS for Health

Integrations

• Epic Haiku
• MEDITECH Expanse
• EHR systems
• Commure products

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Russian
• Chinese (Simplified)
• Chinese (Traditional)
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Ambient AI
• Ambient Assist
• Ambient Live

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1138

Product Name

Commure Agents

Ratings

• 4.4 out of 5 (G2)
• 4.8 out of 5 (G2)
• 3.9 out of 5 (G2)
• 4.0 out of 5 (G2)
• 4.2 out of 5 (G2)
• 4.9 out of 5 (G2)
• 4.7 out of 5 (G2)

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil
• Mexico
• South Africa
• Saudi Arabia
• United Arab Emirates
• Singapore
• Malaysia
• New Zealand
• Netherlands
• Sweden
• Norway

Related Urls

• https://elion.health/products/commure-agents

Release Year

2018

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Surgical Care
• Emergency Medicine
• Ambulatory Care
• Specialist Referrals
• Preoperative Care
• Discharge Planning
• Revenue Cycle Management
• Patient Scheduling
• Clinical Documentation

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "CareSuite by Quickmare in the Nursing Facility" "This software is extremely user friendly and easy to use." "I think that searching through the application could be made a bit easier, for instance, if I have to refer back to a record about a patient I cannot simply type in keywords."

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Commure Agents",
  "company_name": "Commure",
  "product_url": "https://www.commure.com/agents",
  "company_url": "https://www.commure.com/",
  "related_urls": [
    "https://elion.health/products/commure-agents"
  ],
  "product_code": "SW1138",
  "summary": "Commure Agents are AI-powered assistants designed to automate complex healthcare tasks, enhancing efficiency and reducing costs for healthcare providers.",
  "description": "Commure Agents are intelligent, customizable AI assistants that integrate fully with Electronic Health Records (EHRs) to automate and streamline key healthcare operations, including patient engagement, care coordination, and billing. They handle routine tasks such as answering calls, scheduling appointments, providing patient updates, and managing referrals or prior authorizations, thereby reducing administrative burdens and improving operational efficiency.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "revenue Cycle",
    "care Coordination",
    "patient Engagement",
    "clinical Documentation",
    "clinical Workflow Optimization",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Revenue Cycle Management",
    "Care Coordination",
    "Patient Engagement",
    "Clinical Documentation",
    "Operational Efficiency",
    "Ai Integration"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "General Medicine",
    "Surgical Care",
    "Emergency Medicine",
    "Ambulatory Care",
    "Specialist Referrals",
    "Preoperative Care",
    "Discharge Planning",
    "Revenue Cycle Management",
    "Patient Scheduling",
    "Clinical Documentation"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "South Africa",
    "Saudi Arabia",
    "United Arab Emirates",
    "Singapore",
    "Malaysia",
    "New Zealand",
    "Netherlands",
    "Sweden",
    "Norway"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Russian",
    "Chinese (Simplified)",
    "Chinese (Traditional)",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered call center handling patient and insurance calls, appointment confirmations, and billing inquiries",
    "Automated patient scheduling with conflict resolution and provider calendar optimization",
    "Real-time patient updates on appointments, medications, lab results, and educational materials",
    "Automated specialist referrals and follow-ups",
    "Real-time submission and tracking of insurance approvals",
    "Generation of personalized discharge instructions and follow-up workflows",
    "Identification and suggestion of improvements for revenue cycle inefficiencies",
    "Submission, tracking, and reconciliation of insurance claims",
    "Identification and resubmission of errors in rejected claims to reduce denial rates"
  ],
  "optional_modules": [
    "Ambient AI",
    "Ambient Assist",
    "Ambient Live"
  ],
  "integrations": [
    "Epic Haiku",
    "MEDITECH Expanse",
    "EHR systems",
    "Commure products"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Vim",
    "NexHealth",
    "Redox",
    "Definitive Healthcare",
    "Iguana",
    "Google Cloud Healthcare API",
    "Qvera Interface Engine (QIE)",
    "Keragon",
    "Apigee Healthcare APIx",
    "InterSystems IRIS for Health"
  ],
  "user_reviews": [
    "\"CareSuite by Quickmare in the Nursing Facility\" \"This software is extremely user friendly and easy to use.\" \"I think that searching through the application could be made a bit easier, for instance, if I have to refer back to a record about a patient I cannot simply type in keywords.\""
  ],
  "ratings": [
    "4.4 out of 5 (G2)",
    "4.8 out of 5 (G2)",
    "3.9 out of 5 (G2)",
    "4.0 out of 5 (G2)",
    "4.2 out of 5 (G2)",
    "4.9 out of 5 (G2)",
    "4.7 out of 5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Vim",
    "NexHealth",
    "Redox",
    "Definitive Healthcare",
    "Iguana",
    "Google Cloud Healthcare API",
    "Qvera Interface Engine (QIE)",
    "Keragon",
    "Apigee Healthcare APIx",
    "InterSystems IRIS for Health"
  ],
  "id": "SW1138",
  "slug": "commure-agents",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/commure-agents.json"
  }
}