JSON twin: https://www.healthaidb.com/software/commure-agents.json
Commure
https://www.commure.com/agents
Commure Agents are AI-powered, customizable virtual assistants that automate clinical and administrative healthcare workflows, from call center and scheduling to prior authorization and claims processing.
An enterprise agentic-AI platform embedded with EHRs that provides autonomous assistants for patient outreach, scheduling, referral/prior authorization management, discharge planning, revenue cycle automation (claims, denials), and ambient clinical documentation; marketed with white-glove deployments, HIPAA-compliant controls, and integrations across Commure products and major EMRs.
yes
2017
US-based cloud deployments (primarily US health systems); region options via vendor engagement
P0382
2025-09-07
commercial proprietary
contact vendor for pricing, enterprise deployments with white-glove implementation
enterprise_quote
2025
product
1.0
{
"company_name": "Commure",
"company_url": "https://www.commure.com",
"company_offices": [
"United States"
],
"company_founding": "2017",
"product_url": "https://www.commure.com/agents",
"categories": [
"clinical",
"administrative",
"patient-facing",
"revenue cycle management",
"patient engagement",
"AI assistants",
"ambient AI",
"call center / contact center",
"care coordination"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.commure.com/agents",
"https://www.commure.com",
"https://www.commure.com/press-releases/commure-launches-commure-agents---ai-assistants-that-fully-automate-physician-workflows",
"https://elion.health/products/commure-agents",
"https://www.commure.com/blog/introducing-commure-agents-the-ai-partner-that-lets-you-focus-on-what-matters-most",
"https://www.commure.com/whitepapers/klas-first-look-commure-ambient-ai-earns-high-marks",
"https://www.commure.com/legal/privacy-policy",
"https://www.fiercehealthcare.com/ai-and-machine-learning/commure-rolls-out-ai-agents-automate-physician-workflow",
"https://www.commure.com/press-releases/commure-raises-200m-in-growth-financing-from-general-catalysts-cvf-to-accelerate-ai-powered-rcm-platform"
],
"summary": "Commure Agents are AI-powered, customizable virtual assistants that automate clinical and administrative healthcare workflows, from call center and scheduling to prior authorization and claims processing.",
"description": "An enterprise agentic-AI platform embedded with EHRs that provides autonomous assistants for patient outreach, scheduling, referral/prior authorization management, discharge planning, revenue cycle automation (claims, denials), and ambient clinical documentation; marketed with white-glove deployments, HIPAA-compliant controls, and integrations across Commure products and major EMRs.",
"target_users": [
"physicians",
"nurses",
"administrators",
"revenue cycle teams",
"care managers",
"call center staff",
"patients"
],
"specialties": [
"primary care",
"gastroenterology",
"surgery",
"cardiology",
"radiology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"60+ languages"
],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor for pricing, enterprise deployments with white-glove implementation",
"license": "commercial proprietary",
"deployment_model": [
"cloud SaaS",
"custom on-prem / white-glove hybrid deployments"
],
"os_platforms": [
"web"
],
"features": [
"AI-powered autonomous agents for scheduling and call center",
"Clinical workflow automation and ambient scribing",
"Prior authorization automation",
"Referral management and care coordination",
"Discharge planning and follow-up automation",
"Revenue cycle automation: claims submission, tracking, denials remediation",
"Patient outreach and real-time patient updates",
"Scheduling optimization and calendar conflict resolution",
"Predictive workflows and agent-to-agent communication",
"Multilingual conversational support",
"Customizable templates and specialty-specific workflows",
"Integration with EMRs and administrative tools",
"Continuous learning agents that improve with usage",
"Operational efficiency tools (staffing, room utilization)",
"Compliance and admin-controlled UI"
],
"optional_modules": [
"AI Call Center / Intelligent Front Office",
"Revenue Cycle Optimization Agent",
"Denials Autopilot",
"Strongline EVP (staff duress / RTLS integration)",
"Ambient AI clinical documentation"
],
"integrations": [
"Epic (Toolbox designation / deep integration)",
"Commure Ambient AI",
"Commure RCM",
"Commure Strongline / Strongline EVP",
"QLog (RTLS/BLE)",
"Integration with 60+ EHRs / EMRs (unnamed partners/clients)",
"Administrative tools and practice management systems"
],
"data_standards": [
"FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH"
],
"certifications": [
"Epic Toolbox designation (Ambient Voice Recognition)"
],
"security_features": [
"Encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"SSO / SAML",
"Audit logging",
"Admin-controlled UI",
"2FA / multi-factor authentication"
],
"privacy_features": [
"HIPAA-compliant operations",
"BAA available",
"Admin controls for data access"
],
"data_residency": "US-based cloud deployments (primarily US health systems); region options via vendor engagement",
"customers": [
"HCA Healthcare",
"Athelas",
"HealthTap",
"Canopy"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2025",
"integration_partners": [
"Twilio",
"MEDITECH",
"HealthTap",
"Athelas",
"Amelia",
"Affineon",
"Canopy",
"HCA Healthcare"
],
"id": "P0382",
"slug": "commure-agents",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/commure-agents.json"
}
}