Collective Medical

JSON twin: https://www.healthaidb.com/software/collective-medical.json

Company Name

PointClickCare

Product URL

https://www.pointclickcare.com

Company URL

https://www.pointclickcare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Coordination
• data Integration
• communication
• care Transitions
• value-based Care
• Clinical
• Administrative
• Diagnostic
• Health Information Exchange
• Real-time Notifications
• Outcome Improvement

Summary

Collective Medical, now part of PointClickCare, offers a real-time care coordination platform that enhances collaboration across healthcare providers to improve patient outcomes and reduce costs.

Description

Collective Medical provides a network-enabled platform for real-time cross-continuum care coordination, connecting hospitals, ambulatory practices, long-term post-acute care providers, accountable care organizations, and health plans across a 39-state network. The platform integrates with electronic health records and health information exchanges to deliver actionable insights, facilitating effective care coordination and improved patient outcomes. In December 2020, PointClickCare acquired Collective Medical to expand its cloud-based healthcare software offerings, aiming to create the largest combined acute and post-acute care network in North America. This acquisition enables PointClickCare to offer a comprehensive suite of real-time care coordination tools across the entire continuum of care, leveraging the largest network of its kind in the U.S. ([pointclickcare.com](https://pointclickcare.com/press-releases/pointclickcare-technologies-announces-closing-of-collective-medical-acquisition/?utm_source=openai))

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO
• SOC 2 Type II
• SOC 3
• NIST
• PCI DSS
• HITECH Act
• HITECH Meaningful Use
• HITECH Stage 2
• HITECH Stage 3
• HITECH Stage 4
• HITECH Stage 5
• HITECH Stage 6
• HITECH Stage 7
• ISO 27001
• ISO 27018
• ISO 27017
• ISO 27035
• ISO 27032

Company Founding

2005

Company Offices

• United States
• Canada

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ONC
• FDA 510(k)
• CE/MDR
• ISO
• SOC 2 Type II
• SOC 3
• NIST
• PCI DSS
• HITECH Act
• HITECH Meaningful Use
• HITECH Stage 2
• HITECH Stage 3
• HITECH Stage 4
• HITECH Stage 5
• HITECH Stage 6
• HITECH Stage 7

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• USCDI
• SMART on FHIR
• FHIR DocumentReference
• FHIR Bulk Data
• FHIR Scopes

Deployment Model

• SaaS

Features

• Real-time care collaboration network
• Patient event notifications
• Care coordination tools
• Risk stratification insights
• Integration with EHRs and health information exchanges
• Data-driven decision support
• Care team workflows
• Patient care alerts
• Care plan sharing
• Utilization risk insights
• Care team communication
• Patient data sharing
• Clinical decision support
• Care transition management
• Patient engagement tools
• Clinical analytics
• Care gap identification
• Patient monitoring
• Outcome tracking
• Care pathway optimization

Id

SW1129

Integration Partners

Integrations

• PointClickCare EHR
• USCDI Connector FHIR API
• FHIR DocumentReference API
• SMART on FHIR applications
• FHIR API authentication
• FHIR API sandbox usage
• FHIR API pricing model
• FHIR API bulk data queries
• FHIR API scopes management
• FHIR API CCD retrieval

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• USCDI Connector FHIR API
• FHIR API integration
• Bulk data queries
• SMART on FHIR applications
• FHIR DocumentReference API
• CCD retrieval
• FHIR scopes management
• FHIR API authentication
• FHIR API pricing model
• FHIR API sandbox usage

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data residency
• Data retention
• Data access controls
• Data sharing policies
• Data breach notification
• Data subject rights

Product Code

SW1129

Product Name

Collective Medical

Ratings

• 4.2/5 (G2)

Regions Available

• United States
• Canada

Related Urls

• https://elion.health/products/collective-medical

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• Access controls
• Data masking
• Session management
• Incident response

Specialties

• Acute Care
• Ambulatory Care
• Post-acute Care
• Long-term Care
• Behavioral Health
• Substance Use Disorder
• Chronic Disease Management
• Palliative Care
• Geriatrics
• Rehabilitation

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• Health Plans
• Accountable Care Organizations
• Hospitals
• Ambulatory Practices
• Post-Acute Care Providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I like I can login to the app quickly and have an overview of benefits plans and coverage information all in 1 place.
• Collective health has a great user interface, making it easy to navigate the app. It also has a map feature so you can see what doctor or hospital is the closest place to make an appointment.
• Having access to plans and details through an app has been super helpful. If I'm out running errands and have an appointment to get to, I'm not needing to triple check that I have my card with me.
• Accessibility for customer service is easy to locate.
• I like that I have a one-stop shop to access all information about my health benefits. Particularly, I love having access to all my insurance cards on my phone and not have to worry about carrying the physical cards with me.
• I like the interaction it gives me. Communication is excellent and lets me know if it's for billing or something I need to do.
• All benefits aggregated in one app. Easy to use.
• Ease of use, UI and overall experience was great.
• Really easy to use the app, and find providers for you! Tells you the estimated cost out of pocket and what is covered under your plan.
• Cards, summaries all in one place. Links to some quick things.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Collective Medical",
  "company_name": "PointClickCare",
  "product_url": "https://www.pointclickcare.com",
  "company_url": "https://www.pointclickcare.com",
  "related_urls": [
    "https://elion.health/products/collective-medical"
  ],
  "product_code": "SW1129",
  "summary": "Collective Medical, now part of PointClickCare, offers a real-time care coordination platform that enhances collaboration across healthcare providers to improve patient outcomes and reduce costs.",
  "description": "Collective Medical provides a network-enabled platform for real-time cross-continuum care coordination, connecting hospitals, ambulatory practices, long-term post-acute care providers, accountable care organizations, and health plans across a 39-state network. The platform integrates with electronic health records and health information exchanges to deliver actionable insights, facilitating effective care coordination and improved patient outcomes. In December 2020, PointClickCare acquired Collective Medical to expand its cloud-based healthcare software offerings, aiming to create the largest combined acute and post-acute care network in North America. This acquisition enables PointClickCare to offer a comprehensive suite of real-time care coordination tools across the entire continuum of care, leveraging the largest network of its kind in the U.S. ([pointclickcare.com](https://pointclickcare.com/press-releases/pointclickcare-technologies-announces-closing-of-collective-medical-acquisition/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Coordination",
    "data Integration",
    "communication",
    "care Transitions",
    "value-based Care",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Coordination",
    "Health Information Exchange",
    "Data Integration",
    "Real-time Notifications",
    "Care Transitions",
    "Outcome Improvement"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "Health Plans",
    "Accountable Care Organizations",
    "Hospitals",
    "Ambulatory Practices",
    "Post-Acute Care Providers"
  ],
  "specialties": [
    "Acute Care",
    "Ambulatory Care",
    "Post-acute Care",
    "Long-term Care",
    "Behavioral Health",
    "Substance Use Disorder",
    "Chronic Disease Management",
    "Palliative Care",
    "Geriatrics",
    "Rehabilitation"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "Canada"
  ],
  "company_founding": "2005",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Real-time care collaboration network",
    "Patient event notifications",
    "Care coordination tools",
    "Risk stratification insights",
    "Integration with EHRs and health information exchanges",
    "Data-driven decision support",
    "Care team workflows",
    "Patient care alerts",
    "Care plan sharing",
    "Utilization risk insights",
    "Care team communication",
    "Patient data sharing",
    "Clinical decision support",
    "Care transition management",
    "Patient engagement tools",
    "Clinical analytics",
    "Care gap identification",
    "Patient monitoring",
    "Outcome tracking",
    "Care pathway optimization"
  ],
  "optional_modules": [
    "USCDI Connector FHIR API",
    "FHIR API integration",
    "Bulk data queries",
    "SMART on FHIR applications",
    "FHIR DocumentReference API",
    "CCD retrieval",
    "FHIR scopes management",
    "FHIR API authentication",
    "FHIR API pricing model",
    "FHIR API sandbox usage"
  ],
  "integrations": [
    "PointClickCare EHR",
    "USCDI Connector FHIR API",
    "FHIR DocumentReference API",
    "SMART on FHIR applications",
    "FHIR API authentication",
    "FHIR API sandbox usage",
    "FHIR API pricing model",
    "FHIR API bulk data queries",
    "FHIR API scopes management",
    "FHIR API CCD retrieval"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "USCDI",
    "SMART on FHIR",
    "FHIR DocumentReference",
    "FHIR Bulk Data",
    "FHIR Scopes"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ONC",
    "FDA 510(k)",
    "CE/MDR",
    "ISO",
    "SOC 2 Type II",
    "SOC 3",
    "NIST",
    "PCI DSS",
    "HITECH Act",
    "HITECH Meaningful Use",
    "HITECH Stage 2",
    "HITECH Stage 3",
    "HITECH Stage 4",
    "HITECH Stage 5",
    "HITECH Stage 6",
    "HITECH Stage 7"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO",
    "SOC 2 Type II",
    "SOC 3",
    "NIST",
    "PCI DSS",
    "HITECH Act",
    "HITECH Meaningful Use",
    "HITECH Stage 2",
    "HITECH Stage 3",
    "HITECH Stage 4",
    "HITECH Stage 5",
    "HITECH Stage 6",
    "HITECH Stage 7",
    "ISO 27001",
    "ISO 27018",
    "ISO 27017",
    "ISO 27035",
    "ISO 27032"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "Access controls",
    "Data masking",
    "Session management",
    "Incident response"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data residency",
    "Data retention",
    "Data access controls",
    "Data sharing policies",
    "Data breach notification",
    "Data subject rights"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [
    "I like I can login to the app quickly and have an overview of benefits plans and coverage information all in 1 place.",
    "Collective health has a great user interface, making it easy to navigate the app. It also has a map feature so you can see what doctor or hospital is the closest place to make an appointment.",
    "Having access to plans and details through an app has been super helpful. If I'm out running errands and have an appointment to get to, I'm not needing to triple check that I have my card with me.",
    "Accessibility for customer service is easy to locate.",
    "I like that I have a one-stop shop to access all information about my health benefits. Particularly, I love having access to all my insurance cards on my phone and not have to worry about carrying the physical cards with me.",
    "I like the interaction it gives me. Communication is excellent and lets me know if it's for billing or something I need to do.",
    "All benefits aggregated in one app. Easy to use.",
    "Ease of use, UI and overall experience was great.",
    "Really easy to use the app, and find providers for you! Tells you the estimated cost out of pocket and what is covered under your plan.",
    "Cards, summaries all in one place. Links to some quick things."
  ],
  "ratings": [
    "4.2/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [],
  "id": "SW1129",
  "slug": "collective-medical",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/collective-medical.json"
  }
}