Collections Intelligence Platform

JSON twin: https://www.healthaidb.com/software/collections-intelligence-platform.json

Company Name

Skit

Product URL

https://skit.ai

Company URL

https://skit.ai

Categories

• administrative Operations
• patient Facing
• diagnostic Support
• clinical Care
• compliance Management
• health Data Analytics
• ai Clinical Documentation Integrity
• clinical Decision Support
• imaging Software
• communication
• patient Engagement
• Administrative
• Diagnostic
• Clinical
• Compliance
• Analytics
• Automation
• Ai
• Omnichannel
• Customer Engagement

Summary

Skit.ai's Collections Intelligence Platform leverages AI to automate and optimize debt collection processes across multiple channels, enhancing efficiency and compliance.

Description

Skit.ai's Collections Intelligence Platform is an AI-driven solution designed to automate and optimize debt collection processes. It utilizes a proprietary Large Collection Model (LCM) to predict collection propensity based on consumer demographics and debt details, recommending the most effective communication channels for each account. The platform supports omnichannel engagement, including voice, SMS, email, and chat, ensuring seamless and compliant interactions. It offers end-to-end automation, from consumer verification and payment collection to handling inquiries and disputes, all while maintaining rigorous compliance with federal and state regulations. Additionally, Skit.ai provides real-time analytics and dashboards to monitor campaign performance and ROI, enabling continuous strategy optimization.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001:2022

Company Founding

2016

Company Offices

• United States
• India

Compliance

• HIPAA
• FDCPA
• Reg F
• PCI-DSS
• SOC 2 Type II
• ISO 27001:2022
• TCPA

Customers

• Chargebee
• Zinus
• Elion Health
• Birdeye
• Zendesk
• Talkdesk
• Tidio
• CloudTalk
• Five9
• Fin by Intercom
• Podium
• Genesys Cloud CX
• Hiver
• Clootrack
• Tableau
• Looker
• AlphaSense
• Stackline
• Instantly
• ListKit
• Vanta
• Scrut Automation
• SafetyCulture
• Sprinto Technology Private Limited
• Siit
• OneNeck IT Solutions

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Omnichannel communication (voice, SMS, email, chat)
• AI-powered conversational agents
• Real-time analytics and dashboards
• Consumer segmentation and channel strategy optimization
• Automated payment processing
• Promise-to-pay capture
• Callback scheduling
• Compliance with federal and state regulations
• Integration with existing systems via Robotic Process Automation (RPA)
• Real-time contextual assistance for live agents
• Automated transcription and record updates
• Sentiment analysis for customer interactions
• Automated conversation summaries
• Payment reminders
• Dispute capture
• On-call payment collection
• Self-service options through Voice AI and other channels
• 24/7 availability
• Unified omnichannel experience

Id

SW2248

Integration Partners

• Chargebee
• Zinus
• Elion Health
• Birdeye
• Zendesk
• Talkdesk
• Tidio
• CloudTalk
• Five9
• Fin by Intercom
• Podium
• Genesys Cloud CX
• Hiver
• Clootrack
• Tableau
• Looker
• AlphaSense
• Stackline
• Instantly
• ListKit

Integrations

• CRM systems
• Telephony systems
• SMS platforms
• Payment gateways
• Spam monitoring solutions

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• New Zealand English
• Singaporean English
• Malaysian English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Agent Copilot for live agent assistance
• Self-service AI for customer inquiries
• Buy Here Pay Here (BHPH) collections solution

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2248

Product Name

Collections Intelligence Platform

Ratings

• 2.5 out of 5 stars on G2
• 4.6 out of 5 on Clootrack
• 4.4 out of 5 on Tableau
• 4.4 out of 5 on Looker
• 4.6 out of 5 on AlphaSense
• 4.4 out of 5 on Stackline
• 4.8 out of 5 on Instantly
• 4.8 out of 5 on ListKit
• 9.8 out of 10 on Scrut Automation
• 4.6 out of 5 on SafetyCulture

Regions Available

• United States
• Canada
• India
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• New Zealand
• Singapore
• Malaysia

Related Urls

• https://elion.health/products/skit-ai

Release Year

2016

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Debt Collection
• Accounts Receivable Management
• Customer Engagement
• Compliance Management
• Payment Processing
• Consumer Behavior Analytics
• Ai-driven Automation
• Omnichannel Communication
• Real-time Analytics
• Financial Services
• Healthcare Revenue Cycle Management
• Telecom Billing
• Utilities Billing
• Insurance Claims Recovery
• E-commerce Payment Recovery
• Government Debt Recovery
• Property Management Collections
• B2b Collections
• B2c Collections
• Cross-border Collections

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• creditors
• collection agencies
• financial institutions
• healthcare providers
• telecom companies
• utilities
• insurance companies
• e-commerce businesses
• government agencies
• property management companies

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Promising AI voice agent with room for improvement. Advanced natural language processing, which ensures human-like interaction. Extensive integration options with major CRMs. The platform offers great security as well.
• It did what it was supposed to do after successful deployment of a project. That's about it.
• Sketch is an excellent voice analysis software. Its ease of use, its features focused on user interface design, and its compatibility with numerous plugins make it a popular choice.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Collections Intelligence Platform",
  "company_name": "Skit",
  "product_url": "https://skit.ai",
  "company_url": "https://skit.ai",
  "related_urls": [
    "https://elion.health/products/skit-ai"
  ],
  "product_code": "SW2248",
  "summary": "Skit.ai's Collections Intelligence Platform leverages AI to automate and optimize debt collection processes across multiple channels, enhancing efficiency and compliance.",
  "description": "Skit.ai's Collections Intelligence Platform is an AI-driven solution designed to automate and optimize debt collection processes. It utilizes a proprietary Large Collection Model (LCM) to predict collection propensity based on consumer demographics and debt details, recommending the most effective communication channels for each account. The platform supports omnichannel engagement, including voice, SMS, email, and chat, ensuring seamless and compliant interactions. It offers end-to-end automation, from consumer verification and payment collection to handling inquiries and disputes, all while maintaining rigorous compliance with federal and state regulations. Additionally, Skit.ai provides real-time analytics and dashboards to monitor campaign performance and ROI, enabling continuous strategy optimization.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "clinical Care",
    "compliance Management",
    "health Data Analytics",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "imaging Software",
    "communication",
    "patient Engagement",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Clinical",
    "Compliance",
    "Analytics",
    "Automation",
    "Ai",
    "Omnichannel",
    "Customer Engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "creditors",
    "collection agencies",
    "financial institutions",
    "healthcare providers",
    "telecom companies",
    "utilities",
    "insurance companies",
    "e-commerce businesses",
    "government agencies",
    "property management companies"
  ],
  "specialties": [
    "Debt Collection",
    "Accounts Receivable Management",
    "Customer Engagement",
    "Compliance Management",
    "Payment Processing",
    "Consumer Behavior Analytics",
    "Ai-driven Automation",
    "Omnichannel Communication",
    "Real-time Analytics",
    "Financial Services",
    "Healthcare Revenue Cycle Management",
    "Telecom Billing",
    "Utilities Billing",
    "Insurance Claims Recovery",
    "E-commerce Payment Recovery",
    "Government Debt Recovery",
    "Property Management Collections",
    "B2b Collections",
    "B2c Collections",
    "Cross-border Collections"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "India",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "Singapore",
    "Malaysia"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Austrian German",
    "New Zealand English",
    "Singaporean English",
    "Malaysian English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Omnichannel communication (voice, SMS, email, chat)",
    "AI-powered conversational agents",
    "Real-time analytics and dashboards",
    "Consumer segmentation and channel strategy optimization",
    "Automated payment processing",
    "Promise-to-pay capture",
    "Callback scheduling",
    "Compliance with federal and state regulations",
    "Integration with existing systems via Robotic Process Automation (RPA)",
    "Real-time contextual assistance for live agents",
    "Automated transcription and record updates",
    "Sentiment analysis for customer interactions",
    "Automated conversation summaries",
    "Payment reminders",
    "Dispute capture",
    "On-call payment collection",
    "Self-service options through Voice AI and other channels",
    "24/7 availability",
    "Unified omnichannel experience"
  ],
  "optional_modules": [
    "Agent Copilot for live agent assistance",
    "Self-service AI for customer inquiries",
    "Buy Here Pay Here (BHPH) collections solution"
  ],
  "integrations": [
    "CRM systems",
    "Telephony systems",
    "SMS platforms",
    "Payment gateways",
    "Spam monitoring solutions"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "FDCPA",
    "Reg F",
    "PCI-DSS",
    "SOC 2 Type II",
    "ISO 27001:2022",
    "TCPA"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001:2022"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Chargebee",
    "Zinus",
    "Elion Health",
    "Birdeye",
    "Zendesk",
    "Talkdesk",
    "Tidio",
    "CloudTalk",
    "Five9",
    "Fin by Intercom",
    "Podium",
    "Genesys Cloud CX",
    "Hiver",
    "Clootrack",
    "Tableau",
    "Looker",
    "AlphaSense",
    "Stackline",
    "Instantly",
    "ListKit",
    "Vanta",
    "Scrut Automation",
    "SafetyCulture",
    "Sprinto Technology Private Limited",
    "Siit",
    "OneNeck IT Solutions"
  ],
  "user_reviews": [
    "Promising AI voice agent with room for improvement. Advanced natural language processing, which ensures human-like interaction. Extensive integration options with major CRMs. The platform offers great security as well.",
    "It did what it was supposed to do after successful deployment of a project. That's about it.",
    "Sketch is an excellent voice analysis software. Its ease of use, its features focused on user interface design, and its compatibility with numerous plugins make it a popular choice."
  ],
  "ratings": [
    "2.5 out of 5 stars on G2",
    "4.6 out of 5 on Clootrack",
    "4.4 out of 5 on Tableau",
    "4.4 out of 5 on Looker",
    "4.6 out of 5 on AlphaSense",
    "4.4 out of 5 on Stackline",
    "4.8 out of 5 on Instantly",
    "4.8 out of 5 on ListKit",
    "9.8 out of 10 on Scrut Automation",
    "4.6 out of 5 on SafetyCulture"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Chargebee",
    "Zinus",
    "Elion Health",
    "Birdeye",
    "Zendesk",
    "Talkdesk",
    "Tidio",
    "CloudTalk",
    "Five9",
    "Fin by Intercom",
    "Podium",
    "Genesys Cloud CX",
    "Hiver",
    "Clootrack",
    "Tableau",
    "Looker",
    "AlphaSense",
    "Stackline",
    "Instantly",
    "ListKit"
  ],
  "id": "SW2248",
  "slug": "collections-intelligence-platform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/collections-intelligence-platform.json"
  }
}