coachcare

JSON twin: https://www.healthaidb.com/software/coachcare.json

Company Name

CoachCare

Product URL

https://www.coachcare.com/remote-patient-monitoring/

Company URL

https://www.coachcare.com/

Categories

Summary

CoachCare is a US-based remote patient monitoring (RPM) and virtual health platform that combines patient-facing mobile apps, provider dashboards, connected devices, and billing/claims support to help clinics deliver and monetize remote care.

Description

CoachCare provides a cloud-based virtual health and remote patient monitoring solution for independent practices, physician groups and health systems. The platform includes white‑label patient mobile apps, provider web dashboards, connected devices, telehealth video and messaging, automated alerts and reporting, claims documentation and billing support, implementation and monitoring services, and optional clinician monitoring and billing services to maximize RPM reimbursement and patient engagement.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

US-hosting with EU transfers handled under Standard Contractual Clauses (SCCs) per DPA

Data Standards

Deployment Model

Features

Id

P0367

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial (proprietary)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Virtual Health: $4,800 per year per clinic (supports 100 patients; additional patients $2/patient/month). Remote Monitoring (insurance practices): $45 per month per patient. Optional RPM nurse monitoring $20 per reimbursed-patient/month. Contact vendor for enterprise/custom pricing and add-ons.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "CoachCare",
  "company_url": "https://www.coachcare.com/",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia"
  ],
  "company_founding": "2017",
  "product_url": "https://www.coachcare.com/remote-patient-monitoring/",
  "categories": [
    "remote patient monitoring",
    "virtual care",
    "telehealth",
    "chronic care management",
    "patient-facing",
    "clinical",
    "analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "health systems",
    "independent clinics"
  ],
  "links": [
    "https://www.coachcare.com/",
    "https://www.coachcare.com/remote-patient-monitoring/",
    "https://www.coachcare.com/virtual-health-features/",
    "https://www.coachcare.com/featureGuide/",
    "https://www.coachcare.com/assets/CoachCare%20Fact%20Sheet.pdf",
    "https://www.coachcare.com/team/",
    "https://www.coachcare.com/press/",
    "https://www.capterra.com.au/software/1012349/coachcare",
    "https://www.softwareadvice.com/remote-patient-monitoring/coachcare-profile/",
    "https://play.google.com/store/apps/details?id=com.coachcare.coachcareionic"
  ],
  "summary": "CoachCare is a US-based remote patient monitoring (RPM) and virtual health platform that combines patient-facing mobile apps, provider dashboards, connected devices, and billing/claims support to help clinics deliver and monetize remote care.",
  "description": "CoachCare provides a cloud-based virtual health and remote patient monitoring solution for independent practices, physician groups and health systems. The platform includes white‑label patient mobile apps, provider web dashboards, connected devices, telehealth video and messaging, automated alerts and reporting, claims documentation and billing support, implementation and monitoring services, and optional clinician monitoring and billing services to maximize RPM reimbursement and patient engagement.",
  "target_users": [
    "physicians",
    "nurses",
    "clinical staff",
    "billing staff/coders",
    "practice administrators",
    "patients",
    "health systems"
  ],
  "specialties": [
    "primary care",
    "cardiology",
    "endocrinology/diabetes",
    "hypertension management",
    "population health",
    "chronic care management"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Virtual Health: $4,800 per year per clinic (supports 100 patients; additional patients $2/patient/month). Remote Monitoring (insurance practices): $45 per month per patient. Optional RPM nurse monitoring $20 per reimbursed-patient/month. Contact vendor for enterprise/custom pricing and add-ons.",
  "license": "commercial (proprietary)",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Real-time health tracking dashboard",
    "Mobile patient app (branded for customers)",
    "Secure video visits / telehealth",
    "Automated time tracking for RPM encounters",
    "Claims documentation and bulk billing reports",
    "AHIMA- and AAPC-certified billing support",
    "Device management and device integrations",
    "Patient onboarding and training",
    "24/7 technical support",
    "Program implementation and training services"
  ],
  "optional_modules": [
    "Monitoring billing services",
    "Provisioned RPM devices (scales, BP cuffs, glucometers)",
    "Virtual health / telemedicine module",
    "Dedicated reimbursement/billing support"
  ],
  "integrations": [
    "CoachCare proprietary RPM devices (scales, blood pressure cuffs, etc.)",
    "Third-party consumer wearables (Fitbit)",
    "Apple Watch",
    "Other third‑party RPM monitors (generic)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "GDPR (Data Protection Addendum / SCCs)",
    "HIPAA (privacy/security controls described)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Full audit logs of API endpoints, servers, and databases",
    "Role/permission-based access controls",
    "Automatic session log-off",
    "Encrypted backups"
  ],
  "privacy_features": [
    "GDPR Data Protection Addendum (DPA) and Standard Contractual Clauses",
    "Data de‑identification/anonymization scheme",
    "Data minimization and access restriction policies",
    "Deletion or return of customer data on contract termination (90 days)"
  ],
  "data_residency": "US-hosting with EU transfers handled under Standard Contractual Clauses (SCCs) per DPA",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "AVIA Connect #1 Remote Patient Monitoring Company (listed on CoachCare site)",
    "SmartHealth Top 10 Smart Healthcare Company for Clinical and Patient Care Technology (listed on CoachCare site)",
    "KLAS Research vendor listing for CoachCare Remote Patient Monitoring",
    "G2: CoachCare — listed (0 reviews) as of 2025"
  ],
  "support_channels": [
    "phone",
    "email",
    "24x7",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "live_online",
    "onsite",
    "implementation_training"
  ],
  "release_year": "",
  "integration_partners": [
    "Fitbit",
    "Apple Watch",
    "third-party biometric monitors (blood pressure cuffs, smart scales)",
    "AVIA (marketplace/partner)"
  ],
  "id": "P0367",
  "slug": "coachcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/coachcare.json"
  }
}