Clinisys ICE

JSON twin: https://www.healthaidb.com/software/clinisys-ice.json

Company Name

Clinisys

Product URL

https://www.clinisys.com/us/en/products/clinisys-ice-en/

Company URL

https://www.clinisys.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• laboratory Testing
• radiology
• cardiology
• imaging Software
• community Health
• primary Care
• Clinical
• Administrative
• Diagnostic
• Laboratory
• Endoscopy
• Community Care

Summary

Clinisys ICE is a web-based order communications and results reporting system that streamlines diagnostic test ordering and result sharing across healthcare settings, enhancing efficiency and patient care.

Description

Clinisys ICE is a comprehensive solution designed to facilitate electronic ordering of diagnostic tests and seamless sharing of results among healthcare providers. It supports a wide range of specialties, including pathology, radiology, cardiology, and endoscopy, and is utilized across primary, secondary, and community care settings. The system processes over 93 million requests annually and integrates with various clinical systems, such as laboratory, radiology, mental health, electronic patient records (EPR), primary care, and sexual health services. Key features include ICE OpenNet for inter-system communication, ICE Gateway for external service ordering, and ICE Multi-Org for multi-organization network support. Additionally, Clinisys ICE offers mobile phlebotomy capabilities, allowing clinicians to order tests and collect samples at the patient's bedside using mobile devices. The system has been successfully implemented in numerous healthcare institutions, including Tallaght University Hospital in Ireland and Dartford and Gravesham NHS Trust in the UK, demonstrating its adaptability and effectiveness in diverse healthcare environments.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485

Company Founding

1982

Company Offices

• United Kingdom
• United States
• Australia
• Belgium
• France
• Germany
• India
• Luxembourg
• Netherlands
• Spain

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• State University of New York Upstate Medical University
• The Nairobi Women's Hospital Group

Data Residency

US/EU regions

Data Standards

• HL7
• FHIR
• DICOM
• SNOMED CT
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Diagnostic order communications
• Result reporting
• Patient data visibility
• Sample management
• Clinical decision support integration
• Responsive user interface
• Cross-organizational data sharing
• Advanced sample collection
• Network connectivity

Id

SW2586

Integration Partners

• Apollo

Integrations

• Laboratory Information Systems
• Radiology Information Systems
• Electronic Patient Records
• Primary Care Systems
• Sexual Health Systems
• Mental Health Systems
• Clinical Decision Support Systems
• Keragon Healthcare Automation Platform

Languages Supported

• English
• French
• German
• Dutch
• Spanish
• Italian
• Portuguese
• Arabic
• Turkish
• Danish
• Swedish
• Norwegian
• Finnish
• Dutch (Belgium)
• French (Belgium)
• German (Belgium)
• Dutch (Netherlands)
• French (Luxembourg)
• German (Luxembourg)
• Dutch (Luxembourg)

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• ICE OpenNet
• ICE Gateway
• ICE Multi-Org

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement
• Consent Management
• Data Anonymization
• Data Minimization

Product Code

SW2586

Product Name

Clinisys ICE

Ratings

• 3.5/5 on G2
• 4.5/5 on G2 (verified user in hospital & health care)

Regions Available

• United Kingdom
• Ireland
• United States
• Australia
• Belgium
• France
• Germany
• India
• Luxembourg
• Netherlands
• Spain
• Switzerland
• United Arab Emirates
• Denmark
• Turkey
• Canada
• New Zealand
• South Africa
• Singapore
• Malaysia

Related Urls

Release Year

1988

Security Features

• Encryption
• Role-Based Access Control
• Single Sign-On
• Audit Logs
• Two-Factor Authentication
• Data Loss Prevention

Specialties

• Pathology
• Radiology
• Cardiology
• Endoscopy
• Mental Health
• Primary Care
• Sexual Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Windows Server
• Linux Server
• SQL Server
• Oracle Database

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Very modern updated software. Does not look dated like other softwares. Pretty clear on functions.
• I like how it allows easy access to patient inquiries within a few.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Clinisys ICE",
  "company_name": "Clinisys",
  "product_url": "https://www.clinisys.com/us/en/products/clinisys-ice-en/",
  "company_url": "https://www.clinisys.com",
  "related_urls": [],
  "product_code": "SW2586",
  "summary": "Clinisys ICE is a web-based order communications and results reporting system that streamlines diagnostic test ordering and result sharing across healthcare settings, enhancing efficiency and patient care.",
  "description": "Clinisys ICE is a comprehensive solution designed to facilitate electronic ordering of diagnostic tests and seamless sharing of results among healthcare providers. It supports a wide range of specialties, including pathology, radiology, cardiology, and endoscopy, and is utilized across primary, secondary, and community care settings. The system processes over 93 million requests annually and integrates with various clinical systems, such as laboratory, radiology, mental health, electronic patient records (EPR), primary care, and sexual health services. Key features include ICE OpenNet for inter-system communication, ICE Gateway for external service ordering, and ICE Multi-Org for multi-organization network support. Additionally, Clinisys ICE offers mobile phlebotomy capabilities, allowing clinicians to order tests and collect samples at the patient's bedside using mobile devices. The system has been successfully implemented in numerous healthcare institutions, including Tallaght University Hospital in Ireland and Dartford and Gravesham NHS Trust in the UK, demonstrating its adaptability and effectiveness in diverse healthcare environments.",
  "categories": [
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    "administrative Operations",
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    "diagnostic Support",
    "laboratory Testing",
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    "cardiology",
    "imaging Software",
    "community Health",
    "primary Care",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Laboratory",
    "Radiology",
    "Cardiology",
    "Endoscopy",
    "Community Care",
    "Primary Care"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Pathology",
    "Radiology",
    "Cardiology",
    "Endoscopy",
    "Mental Health",
    "Primary Care",
    "Sexual Health"
  ],
  "regions_available": [
    "United Kingdom",
    "Ireland",
    "United States",
    "Australia",
    "Belgium",
    "France",
    "Germany",
    "India",
    "Luxembourg",
    "Netherlands",
    "Spain",
    "Switzerland",
    "UAE",
    "Denmark",
    "Turkey",
    "Canada",
    "New Zealand",
    "South Africa",
    "Singapore",
    "Malaysia"
  ],
  "languages_supported": [
    "English",
    "French",
    "German",
    "Dutch",
    "Spanish",
    "Italian",
    "Portuguese",
    "Arabic",
    "Turkish",
    "Danish",
    "Swedish",
    "Norwegian",
    "Finnish",
    "Dutch (Belgium)",
    "French (Belgium)",
    "German (Belgium)",
    "Dutch (Netherlands)",
    "French (Luxembourg)",
    "German (Luxembourg)",
    "Dutch (Luxembourg)"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United Kingdom",
    "United States",
    "Australia",
    "Belgium",
    "France",
    "Germany",
    "India",
    "Luxembourg",
    "Netherlands",
    "Spain"
  ],
  "company_founding": "1982",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Diagnostic order communications",
    "Result reporting",
    "Patient data visibility",
    "Sample management",
    "Clinical decision support integration",
    "Responsive user interface",
    "Cross-organizational data sharing",
    "Advanced sample collection",
    "Network connectivity"
  ],
  "optional_modules": [
    "ICE OpenNet",
    "ICE Gateway",
    "ICE Multi-Org"
  ],
  "integrations": [
    "Laboratory Information Systems",
    "Radiology Information Systems",
    "Electronic Patient Records",
    "Primary Care Systems",
    "Sexual Health Systems",
    "Mental Health Systems",
    "Clinical Decision Support Systems",
    "Keragon Healthcare Automation Platform"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "DICOM",
    "SNOMED CT",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": [
    "Windows Server",
    "Linux Server",
    "SQL Server",
    "Oracle Database"
  ],
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control",
    "Single Sign-On",
    "Audit Logs",
    "Two-Factor Authentication",
    "Data Loss Prevention"
  ],
  "privacy_features": [
    "Business Associate Agreement",
    "Consent Management",
    "Data Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "State University of New York Upstate Medical University",
    "The Nairobi Women's Hospital Group"
  ],
  "user_reviews": [
    "Very modern updated software. Does not look dated like other softwares. Pretty clear on functions.",
    "I like how it allows easy access to patient inquiries within a few."
  ],
  "ratings": [
    "3.5/5 on G2",
    "4.5/5 on G2 (verified user in hospital & health care)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1988",
  "integration_partners": [
    "Apollo"
  ],
  "id": "SW2586",
  "slug": "clinisys-ice",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clinisys-ice.json"
  }
}