JSON twin: https://www.healthaidb.com/software/cliniko.json
Cliniko
https://www.cliniko.com/features/
Cloud-based practice management (appointments, notes, billing, telehealth) for clinics and allied-health practices.
Cliniko is a SaaS practice management platform providing appointment scheduling and online booking, customizable treatment notes/EHR, invoicing/payments, telehealth, reporting, multi-location business tools, patient communications, and a developer API with numerous third‑party integrations. It targets small-to-medium clinics and allied-health teams and includes a 30‑day free trial.
yes
2011
Regional hosting: Australia, UK, Canada, Ireland (EU); accounts created elsewhere default to Australia
P0363
2025-09-07
proprietary (commercial)
30‑day free trial. Subscription priced by number of practitioners: 1 practitioner $45/mo; 2–5 $95/mo; 6–8 $145/mo; 9–12 $195/mo; 13–25 $295/mo; 26–200 $395/mo (USD). SMS credits extra (~$0.10 per SMS). Charities: free subscription on application.
subscription
2011
product
1.0
{
"company_name": "Cliniko",
"company_url": "https://www.cliniko.com",
"company_offices": [
"Australia",
"Canada",
"United Kingdom",
"United States",
"Poland",
"Brazil"
],
"company_founding": "2011",
"product_url": "https://www.cliniko.com/features/",
"categories": [
"practice management",
"appointments & scheduling",
"telehealth",
"billing & payments",
"clinical records",
"patient-facing",
"reporting & analytics",
"secure patient forms",
"communications & reminders",
"integrations"
],
"market_segment": [
"smb",
"allied health clinics",
"medical clinics",
"saas"
],
"links": [
"https://www.cliniko.com/",
"https://www.cliniko.com/features/",
"https://www.cliniko.com/pricing/",
"https://www.cliniko.com/security/",
"https://docs.api.cliniko.com/developer-portal/",
"https://www.cliniko.com/connected-apps/",
"https://www.cliniko.com/help/",
"https://status.cliniko.com/",
"https://www.g2.com/products/cliniko/reviews",
"https://www.capterra.com/p/157978/Cliniko/"
],
"summary": "Cloud-based practice management (appointments, notes, billing, telehealth) for clinics and allied-health practices.",
"description": "Cliniko is a SaaS practice management platform providing appointment scheduling and online booking, customizable treatment notes/EHR, invoicing/payments, telehealth, reporting, multi-location business tools, patient communications, and a developer API with numerous third‑party integrations. It targets small-to-medium clinics and allied-health teams and includes a 30‑day free trial.",
"target_users": [
"clinicians",
"allied health practitioners",
"physiotherapists",
"chiropractors",
"psychologists",
"clinic administrators",
"receptionists",
"practice owners",
"patients (patient portal)"
],
"specialties": [
"allied health",
"physiotherapy",
"chiropractic",
"psychology",
"occupational therapy",
"podiatry",
"massage therapy",
"speech pathology",
"nutrition/dietetics",
"general outpatient clinics"
],
"regions_available": [
"Worldwide (used in 95+ countries)",
"Australia",
"United Kingdom",
"United States",
"New Zealand",
"Canada",
"Ireland"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "30‑day free trial. Subscription priced by number of practitioners: 1 practitioner $45/mo; 2–5 $95/mo; 6–8 $145/mo; 9–12 $195/mo; 13–25 $295/mo; 26–200 $395/mo (USD). SMS credits extra (~$0.10 per SMS). Charities: free subscription on application.",
"license": "proprietary (commercial)",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser)",
"iOS (mobile web / app-like)",
"Android (mobile web / app-like)"
],
"features": [
"Appointment calendar & scheduling (online bookings, repeat appointments)",
"Customisable treatment notes & templates",
"Patient records with file uploads and search",
"Online bookings / patient booking widget",
"Invoices, payments & finance management",
"Online payments (Stripe-powered)",
"Reporting & practice performance analytics",
"Automated reminders (SMS / email)",
"Telehealth (built-in telehealth functionality)",
"Multi-location / clinic management",
"User security roles / access controls",
"Data export and backups",
"Internal messaging / staff communications",
"Connectable apps / developer API",
"Recurring appointments & waitlists",
"Paperless forms / patient intake",
"Payment integrations (sync to accounting)",
"Auditability & activity tracking"
],
"optional_modules": [
"Telehealth",
"Online payments (Stripe integration)",
"Connected apps / third‑party integrations",
"Paperless intake / kiosk workflows",
"Automated recall / marketing integrations"
],
"integrations": [
"Xero (accounting)",
"Stripe (online payments)",
"Zoom / telehealth providers (via connected apps)",
"HealthEngine (booking partner)",
"Zapier / automation platforms",
"Third‑party connected apps marketplace (various vendors)"
],
"data_standards": [
"REST API (JSON)",
"API key-based authentication"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"PIPEDA",
"Australian Privacy Principles",
"PCI DSS (via hosting / payment partners)",
"ISO 27001 (via hosting partner AWS)"
],
"certifications": [
"AWS: PCI DSS Level 1",
"AWS: ISO 27001",
"AWS: FIPS 140-2"
],
"security_features": [
"Encryption in transit (HTTPS/TLS)",
"Encryption at rest (AES-256)",
"Two-factor authentication (2FA)",
"Passkeys (passwordless login support)",
"User security roles / RBAC",
"Daily backups & replica databases",
"24/7 monitoring",
"Responsible disclosure / bug bounty contact"
],
"privacy_features": [
"Business Associate Agreement (BAA) available on request",
"Data Processing Addendum (DPA) with Standard Contractual Clauses for EU",
"Consent capture tools",
"Data export capability",
"Regional data storage options"
],
"data_residency": "Regional hosting: Australia, UK, Canada, Ireland (EU); accounts created elsewhere default to Australia",
"customers": [
"Re:Chiropractic",
"Complete Communication Speech Pathology",
"Be Your Own Date",
"The Pole Physio",
"OM Osteopathy",
"Tecoma Myotherapy",
"Living Vegan",
"Performance Medicine",
"The Online Physiotherapist",
"CF Foot Clinic",
"Hills Massage"
],
"user_reviews": [
"It's super user friendly, and the support team is incredibly helpful and responsive.",
"Cliniko's online bookings are flawless.",
"I use Cliniko and I'm pretty happy with it. Not earth shatteringly amazing, but good enough.",
"People who use Cliniko tend to really love it; especially on the administrative side of things.",
"Easy to use, very effective, good performance, very economical price.",
"Streamlined and user friendly for appointment bookings, clinical notes and billing.",
"Reminders are great — helpful for managing patient flow and no-shows.",
"Great product, cloud based and makes life so much easier."
],
"ratings": [
"Capterra: 4.0/5",
"GetApp: 4.7/5",
"G2: user reviews available on G2 (see G2 Cliniko reviews)",
"Software Advice: positive reviews listed"
],
"support_channels": [
"email",
"help_centre",
"community",
"chat"
],
"training_options": [
"documentation",
"webinars",
"live_online (educational events)",
"help articles / knowledge base"
],
"release_year": "2011",
"integration_partners": [
"Xero",
"Mailchimp",
"Stripe",
"Google Calendar (iCal)",
"HubSpot (via CRMConnect)",
"ActiveCampaign (via CRMConnect)",
"Salesforce (via CRMConnect)",
"Tyro Health / Medipass",
"Birdeye",
"TrackActive",
"Heidi (AI scribe)",
"Zable Health",
"Odycy",
"Foodzilla",
"BOS (business reporting integrations)",
"DemandHub",
"API/Developer integrations (Cliniko API)"
],
"id": "P0363",
"slug": "cliniko",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/cliniko.json"
}
}