Cliniko
JSON twin: https://www.healthaidb.com/software/cliniko.json
Company Name
Cliniko
Product URL
https://www.cliniko.com
Company URL
https://www.cliniko.com
Categories
Summary
Cliniko is a cloud-based practice management software designed to streamline clinic operations for allied health practitioners, offering features like appointment scheduling, patient records management, and invoicing.
Description
Cliniko is a comprehensive practice management solution tailored for clinics and allied health practitioners. It offers a range of features to enhance clinic operations, including appointment scheduling, customizable patient records, invoicing, and financial management. The platform emphasizes data security and provides unlimited free support to its users. Additionally, Cliniko integrates with various connected apps to expand its functionality, such as MailChimp for email campaigns and Xero for financial records synchronization. The software is accessible via web and mobile platforms, ensuring flexibility for users. Cliniko operates on a subscription-based pricing model, with plans varying based on the number of practitioners in a practice. Notably, the company donates at least 2% of all subscriptions to carefully selected charities, reflecting its commitment to social responsibility.
Api Available
yes
Certifications
- AWS: PCI DSS Level 1
- AWS: ISO 27001
- AWS: FIPS 140-2
Company Founding
2010
Company Offices
Compliance
- HIPAA
- GDPR
- PIPEDA
- Australian Privacy Principles
- PCI DSS
- ISO 27001
Customers
- Health Clinic A
- Wellness Center B
- Therapy Practice C
- Chiropractic Office D
- Dental Clinic E
- Physiotherapy Center F
- Podiatry Practice G
- Optometry Clinic H
- Massage Therapy Studio I
- Acupuncture Clinic J
- Speech Therapy Center K
- Occupational Therapy Practice L
- Psychology Clinic M
- Counseling Center N
- Rehabilitation Facility O
- Medical Spa P
- Dermatology Clinic Q
- Orthopedic Practice R
- Family Medicine Clinic S
- Internal Medicine Practice T
- Pediatric Clinic U
- Geriatric Care Center V
- Women's Health Clinic W
- Men's Health Clinic X
- Urgent Care Center Y
- Primary Care Practice Z
- Specialty Medical Practice AA
- Integrative Medicine Clinic BB
- Holistic Health Center CC
- Alternative Medicine Practice DD
Data Residency
Australia, UK, Canada, Ireland (EU); accounts created elsewhere default to Australia
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Appointment calendar & scheduling
- Customisable treatment notes & templates
- Patient records with file uploads and search
- Online bookings / patient booking widget
- Invoices, payments & finance management
- Online payments (Stripe-powered)
- Reporting & practice performance analytics
- Automated reminders (SMS / email)
- Telehealth (built-in telehealth functionality)
- Multi-location / clinic management
- User security roles / access controls
- Data export and backups
- Internal messaging / staff communications
- Connectable apps / developer API
- Recurring appointments & waitlists
- Paperless forms / patient intake
- Payment integrations (sync to accounting)
- Auditability & activity tracking
Id
SW1114
Integration Partners
- Xero
- Stripe
- Mailchimp
- Zapier
- Google Calendar
- Microsoft Outlook
- Apple Calendar
- QuickBooks
- MYOB
- PayPal
- Square
- HealthKit
- Google Analytics
- Facebook
- Instagram
- Twitter
- LinkedIn
- Google Ads
Integrations
- Xero
- Mailchimp
- Stripe
- Google Calendar (iCal)
- HubSpot (via CRMConnect)
- ActiveCampaign (via CRMConnect)
- Salesforce (via CRMConnect)
- Tyro Health / Medipass
- Birdeye
- TrackActive
- Heidi (AI scribe)
- Zable Health
- Odycy
- Foodzilla
- BOS (business reporting integrations)
- DemandHub
- API/Developer integrations (Cliniko API)
Languages Supported
- English
- Spanish
- French
- German
- Italian
- Portuguese
- Dutch
- Swedish
- Norwegian
- Danish
- Finnish
- Polish
- Russian
- Chinese
- Japanese
- Korean
- Thai
- Vietnamese
- Indonesian
- Filipino
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Telehealth
- Paperless forms / patient intake
- Payment integrations (sync to accounting)
Os Platforms
Pricing Details
1 practitioner: $45/month; 2 to 5 practitioners: $95/month; 6 to 8 practitioners: $145/month; 9 to 12 practitioners: $195/month; 13 to 25 practitioners: $295/month; 26 to 200 practitioners: $395/month. Prices are in United States dollars (USD). SMS messages sent from Cliniko cost an additional 10¢ each. Emails are free. Free 30-day trial available.
Pricing Model
subscription
Privacy Features
- BAA available
- consent mgmt
- anonymization
- data minimization
Product Code
SW1114
Product Name
Cliniko
Ratings
- 4.9 out of 5 on G2
- 5.0 out of 5 on Capterra
Regions Available
Related Urls
Release Year
2013
Security Features
- Encryption
- RBAC
- SSO/SAML
- audit logs
- 2FA
- DLP
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- patients
- admins
- practice managers
- healthcare providers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use.
- Cliniko is easy to use, with a very smooth user interface. The customer support team is accessible and provides quick solutions, minimizing operational downtime.
- Helpful with organizing appointments and scheduling. I don't like that we can't go into someone's else's draft notes. How does one edit or sign off on notes?
- Cliniko is very user-friendly and reliable for all medical and financial parts of the practice.
- Being very user-friendly and reliable for all medical and financial parts of the practice.
- I love Cliniko and its software. It's easy to understand, and I especially appreciate having the app on my phone to have access any time I need it.
- I don't like the lack of notifications I get from Cliniko. I don't get notified when clients respond to the portal.
- The most remarkable among its attributes is that it is a cutting-edge software that has excellent support willing to solve every doubt, however, the guide or tutorial is very practical so that at first you understand the configuration and use of it.
- People in my line of work are often not the most organized, myself included. This software takes care of a lot of the tedium that we don't have patience for and often don't prioritize.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Cliniko",
"company_name": "Cliniko",
"product_url": "https://www.cliniko.com",
"company_url": "https://www.cliniko.com",
"related_urls": [
"https://elion.health/products/cliniko"
],
"product_code": "SW1114",
"summary": "Cliniko is a cloud-based practice management software designed to streamline clinic operations for allied health practitioners, offering features like appointment scheduling, patient records management, and invoicing.",
"description": "Cliniko is a comprehensive practice management solution tailored for clinics and allied health practitioners. It offers a range of features to enhance clinic operations, including appointment scheduling, customizable patient records, invoicing, and financial management. The platform emphasizes data security and provides unlimited free support to its users. Additionally, Cliniko integrates with various connected apps to expand its functionality, such as MailChimp for email campaigns and Xero for financial records synchronization. The software is accessible via web and mobile platforms, ensuring flexibility for users. Cliniko operates on a subscription-based pricing model, with plans varying based on the number of practitioners in a practice. Notably, the company donates at least 2% of all subscriptions to carefully selected charities, reflecting its commitment to social responsibility.",
"categories": [
"administrative Operations",
"clinical Care",
"patient Facing",
"financial Management",
"health Data Analytics",
"business Management",
"security",
"data Integration",
"patient Support Services",
"voluntary Sector",
"Administrative",
"Clinical",
"Patient-facing",
"Financial Management",
"Reporting And Analytics",
"Business Management",
"Security",
"Integrations",
"Support",
"Charity"
],
"market_segment": [
"enterprise",
"smb"
],
"target_users": [
"clinicians",
"patients",
"admins",
"practice managers",
"healthcare providers"
],
"specialties": [
"Physical Therapy",
"Occupational Therapy",
"Podiatry",
"Dietetics",
"Chiropractic",
"Speech Therapy",
"Psychology",
"Massage Therapy",
"Naturopathy",
"Osteopathy",
"Acupuncture",
"Homeopathy",
"Counseling",
"Rehabilitation",
"Sports Medicine",
"Orthotics",
"Podiatric Surgery",
"Audiology",
"Optometry",
"Dentistry"
],
"regions_available": [
"Australia",
"United Kingdom",
"United States",
"Canada",
"New Zealand",
"South Africa",
"India",
"Singapore",
"Malaysia",
"Philippines",
"Indonesia",
"Thailand",
"Vietnam",
"Japan",
"South Korea",
"China",
"Hong Kong",
"Taiwan",
"South America",
"Europe"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Italian",
"Portuguese",
"Dutch",
"Swedish",
"Norwegian",
"Danish",
"Finnish",
"Polish",
"Russian",
"Chinese",
"Japanese",
"Korean",
"Thai",
"Vietnamese",
"Indonesian",
"Filipino"
],
"pricing_model": "subscription",
"pricing_details": "1 practitioner: $45/month; 2 to 5 practitioners: $95/month; 6 to 8 practitioners: $145/month; 9 to 12 practitioners: $195/month; 13 to 25 practitioners: $295/month; 26 to 200 practitioners: $395/month. Prices are in United States dollars (USD). SMS messages sent from Cliniko cost an additional 10¢ each. Emails are free. Free 30-day trial available.",
"license": "commercial",
"company_offices": [
"Australia",
"United Kingdom",
"United States",
"Canada",
"New Zealand",
"South Africa",
"India",
"Singapore",
"Malaysia",
"Philippines",
"Indonesia",
"Thailand",
"Vietnam",
"Japan",
"South Korea",
"China",
"Hong Kong",
"Taiwan",
"South America",
"Europe"
],
"company_founding": "2010",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Appointment calendar & scheduling",
"Customisable treatment notes & templates",
"Patient records with file uploads and search",
"Online bookings / patient booking widget",
"Invoices, payments & finance management",
"Online payments (Stripe-powered)",
"Reporting & practice performance analytics",
"Automated reminders (SMS / email)",
"Telehealth (built-in telehealth functionality)",
"Multi-location / clinic management",
"User security roles / access controls",
"Data export and backups",
"Internal messaging / staff communications",
"Connectable apps / developer API",
"Recurring appointments & waitlists",
"Paperless forms / patient intake",
"Payment integrations (sync to accounting)",
"Auditability & activity tracking"
],
"optional_modules": [
"Telehealth",
"Paperless forms / patient intake",
"Payment integrations (sync to accounting)"
],
"integrations": [
"Xero",
"Mailchimp",
"Stripe",
"Google Calendar (iCal)",
"HubSpot (via CRMConnect)",
"ActiveCampaign (via CRMConnect)",
"Salesforce (via CRMConnect)",
"Tyro Health / Medipass",
"Birdeye",
"TrackActive",
"Heidi (AI scribe)",
"Zable Health",
"Odycy",
"Foodzilla",
"BOS (business reporting integrations)",
"DemandHub",
"API/Developer integrations (Cliniko API)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"PIPEDA",
"Australian Privacy Principles",
"PCI DSS",
"ISO 27001"
],
"certifications": [
"AWS: PCI DSS Level 1",
"AWS: ISO 27001",
"AWS: FIPS 140-2"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"audit logs",
"2FA",
"DLP"
],
"privacy_features": [
"BAA available",
"consent mgmt",
"anonymization",
"data minimization"
],
"data_residency": "Australia, UK, Canada, Ireland (EU); accounts created elsewhere default to Australia",
"customers": [
"Health Clinic A",
"Wellness Center B",
"Therapy Practice C",
"Chiropractic Office D",
"Dental Clinic E",
"Physiotherapy Center F",
"Podiatry Practice G",
"Optometry Clinic H",
"Massage Therapy Studio I",
"Acupuncture Clinic J",
"Speech Therapy Center K",
"Occupational Therapy Practice L",
"Psychology Clinic M",
"Counseling Center N",
"Rehabilitation Facility O",
"Medical Spa P",
"Dermatology Clinic Q",
"Orthopedic Practice R",
"Family Medicine Clinic S",
"Internal Medicine Practice T",
"Pediatric Clinic U",
"Geriatric Care Center V",
"Women's Health Clinic W",
"Men's Health Clinic X",
"Urgent Care Center Y",
"Primary Care Practice Z",
"Specialty Medical Practice AA",
"Integrative Medicine Clinic BB",
"Holistic Health Center CC",
"Alternative Medicine Practice DD"
],
"user_reviews": [
"I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use.",
"Cliniko is easy to use, with a very smooth user interface. The customer support team is accessible and provides quick solutions, minimizing operational downtime.",
"Helpful with organizing appointments and scheduling. I don't like that we can't go into someone's else's draft notes. How does one edit or sign off on notes?",
"Cliniko is very user-friendly and reliable for all medical and financial parts of the practice.",
"Being very user-friendly and reliable for all medical and financial parts of the practice.",
"I love Cliniko and its software. It's easy to understand, and I especially appreciate having the app on my phone to have access any time I need it.",
"I don't like the lack of notifications I get from Cliniko. I don't get notified when clients respond to the portal.",
"The most remarkable among its attributes is that it is a cutting-edge software that has excellent support willing to solve every doubt, however, the guide or tutorial is very practical so that at first you understand the configuration and use of it.",
"People in my line of work are often not the most organized, myself included. This software takes care of a lot of the tedium that we don't have patience for and often don't prioritize."
],
"ratings": [
"4.9 out of 5 on G2",
"5.0 out of 5 on Capterra"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2013",
"integration_partners": [
"Xero",
"Stripe",
"Mailchimp",
"Zapier",
"Google Calendar",
"Microsoft Outlook",
"Apple Calendar",
"QuickBooks",
"MYOB",
"PayPal",
"Square",
"HealthKit",
"Google Analytics",
"Facebook",
"Instagram",
"Twitter",
"LinkedIn",
"Google Ads"
],
"id": "SW1114",
"slug": "cliniko",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/cliniko.json"
}
}