Clearwave

JSON twin: https://www.healthaidb.com/software/clearwave.json

Company Name

Clearwave

Product URL

https://www.clearwaveinc.com/

Company URL

https://www.clearwaveinc.com/

Categories

• administrative Operations
• patient Facing
• revenue Cycle
• patient Engagement
• scheduling
• patient Registration
• eligibility Verification
• communication
• health Data Analytics
• self-service Solutions
• Administrative
• Revenue Cycle Management
• Registration
• Data Analytics

Summary

Clearwave offers a patient-led self-service platform designed to enhance revenue, patient experiences, and staff efficiency in healthcare practices.

Description

Clearwave provides a comprehensive suite of tools including patient scheduling, registration, eligibility verification, and communications, all aimed at streamlining operations and improving financial outcomes for healthcare providers.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 27001
• ISO 27018
• ISO 22301
• ISO 20000-1
• ISO 27035
• ISO 27037
• ISO 27040
• ISO 27050-1
• ISO 27051
• ISO 27052
• ISO 27053
• ISO 27054
• ISO 27055
• ISO 27056
• ISO 27057
• ISO 27058
• ISO 27059

Company Founding

2009

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ISO 27018
• ISO 9001
• ISO 22301
• ISO 20000-1
• ISO 27035
• ISO 27037
• ISO 27040
• ISO 27050-1
• ISO 27051
• ISO 27052
• ISO 27053
• ISO 27054
• ISO 27055
• ISO 27056
• ISO 27057

Customers

• Health, Wellness and Fitness
• Medical Practice
• Hospital & Health Care
• Banking

Data Residency

US/EU regions

Data Standards

• HL7 v2
• FHIR
• DICOM
• SNOMED
• ICD-10
• CPT
• LOINC
• NDC
• HCPCS
• ICD-9

Deployment Model

• SaaS

Features

• 24/7 patient scheduling
• Patient-led registration via kiosks, mobile, and pre-registration
• Instant eligibility verification
• Automated patient communications (reminders, recalls, two-way texting)
• Point-of-service collections
• Clinical intake
• Pre-registration
• Patient communications
• Integration with practice management systems (PMS) and electronic health records (EHR)
• Virtual waiting rooms
• Zero-contact patient check-in
• Staff optimization tools
• Data analytics and reporting
• Customizable workflows
• ADA-compliant kiosks
• Mobile check-in
• Tablet check-in
• Card-on-file payment options
• Automated health insurance verification

Id

SW1111

Integration Partners

• HIS
• PMS
• EHR software products

Integrations

• Unlimited Financials
• Eyefinity
• PMS/EHR systems
• PACS
• Billing systems
• Practice management systems
• Electronic health records
• Revenue cycle management platforms
• Patient engagement platforms
• Scheduling software
• Eligibility verification services
• Patient communication tools
• Payment processing systems
• Clinical intake solutions
• Pre-registration systems
• Mobile check-in solutions
• Tablet check-in solutions
• Card-on-file payment systems
• Automated health insurance verification services

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Clearwave Pay
• Clearwave Dashboard
• Clearwave CARE

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data retention policies
• Data access controls
• Data sharing policies
• Data breach notification
• Data subject rights management
• Data processing agreements

Product Code

SW1111

Product Name

Clearwave

Ratings

• 4.6 out of 5 stars (Capterra)
• 4.7 out of 5 stars (G2)

Regions Available

• United States

Related Urls

• https://elion.health/products/clearwave

Release Year

2004

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• Access controls
• Data masking
• Network security
• Incident response

Specialties

• Ophthalmology
• Orthopedics
• Internal Medicine
• Ent/otolaryngology
• Dermatology
• Fqhcs
• Oncology
• Cardiology
• Obgyn
• Gastroenterology
• Neurology
• Hospitals And Health Systems
• Specialty Practices

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• nurses
• patients
• admins
• payors

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The customer support is a little lacking at times but it is reassuring knowing that if and when we need to call upon the higher ups in the company they respond quite quickly.
• The Customer service and follow up on tickets has been open ended for most of our issues and most things do not get resolved or get a clear answer.
• The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process.
• Integration is fair with our current vendor and we hope to transition to another EHR vendor soon to have more integration flexibility.
• I enjoy the real time eligibility and the clean looking and easy to navigate portal.
• Saves time and hassle during check-in process and so easy to use.
• We are able to reach out to patients via text/email to confirm the patients, check eligibility and benefits, and collect patient demographics and copays, all without needing an extra employee.
• The feature that I appreciate the most is the eligibility check. Our PM software was down for one whole day and our Insurance and Authorizations team was able to still operate business as usual, which is important when you have 200-500 patients a day. Implementation was relatively easy due to the weekly check ins with [SENSITIVE CONTENT HIDDEN], they are the best!
• I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficient.
• I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps.
• Quicker flow in our practice. Insurance verification is great benefit.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Clearwave",
  "company_name": "Clearwave",
  "product_url": "https://www.clearwaveinc.com/",
  "company_url": "https://www.clearwaveinc.com/",
  "related_urls": [
    "https://elion.health/products/clearwave"
  ],
  "product_code": "SW1111",
  "summary": "Clearwave offers a patient-led self-service platform designed to enhance revenue, patient experiences, and staff efficiency in healthcare practices.",
  "description": "Clearwave provides a comprehensive suite of tools including patient scheduling, registration, eligibility verification, and communications, all aimed at streamlining operations and improving financial outcomes for healthcare providers.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "revenue Cycle",
    "patient Engagement",
    "scheduling",
    "patient Registration",
    "eligibility Verification",
    "communication",
    "health Data Analytics",
    "self-service Solutions",
    "Administrative",
    "Patient-facing",
    "Revenue Cycle Management",
    "Patient Engagement",
    "Scheduling",
    "Registration",
    "Eligibility Verification",
    "Communication",
    "Data Analytics",
    "Self-service Solutions"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payors"
  ],
  "specialties": [
    "Ophthalmology",
    "Orthopedics",
    "Internal Medicine",
    "Ent/otolaryngology",
    "Dermatology",
    "Fqhcs",
    "Oncology",
    "Cardiology",
    "Obgyn",
    "Gastroenterology",
    "Neurology",
    "Hospitals And Health Systems",
    "Specialty Practices"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2009",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "24/7 patient scheduling",
    "Patient-led registration via kiosks, mobile, and pre-registration",
    "Instant eligibility verification",
    "Automated patient communications (reminders, recalls, two-way texting)",
    "Point-of-service collections",
    "Clinical intake",
    "Pre-registration",
    "Patient communications",
    "Integration with practice management systems (PMS) and electronic health records (EHR)",
    "Virtual waiting rooms",
    "Zero-contact patient check-in",
    "Staff optimization tools",
    "Data analytics and reporting",
    "Customizable workflows",
    "ADA-compliant kiosks",
    "Mobile check-in",
    "Tablet check-in",
    "Card-on-file payment options",
    "Automated health insurance verification"
  ],
  "optional_modules": [
    "Clearwave Pay",
    "Clearwave Dashboard",
    "Clearwave CARE"
  ],
  "integrations": [
    "Unlimited Financials",
    "Eyefinity",
    "PMS/EHR systems",
    "PACS",
    "Billing systems",
    "Practice management systems",
    "Electronic health records",
    "Revenue cycle management platforms",
    "Patient engagement platforms",
    "Scheduling software",
    "Eligibility verification services",
    "Patient communication tools",
    "Payment processing systems",
    "Clinical intake solutions",
    "Pre-registration systems",
    "Mobile check-in solutions",
    "Tablet check-in solutions",
    "Card-on-file payment systems",
    "Automated health insurance verification services"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "CPT",
    "LOINC",
    "NDC",
    "HCPCS",
    "ICD-9"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27018",
    "ISO 9001",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050-1",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053",
    "ISO 27054",
    "ISO 27055",
    "ISO 27056",
    "ISO 27057"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 27001",
    "ISO 27018",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050-1",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053",
    "ISO 27054",
    "ISO 27055",
    "ISO 27056",
    "ISO 27057",
    "ISO 27058",
    "ISO 27059"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "Access controls",
    "Data masking",
    "Network security",
    "Incident response"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data retention policies",
    "Data access controls",
    "Data sharing policies",
    "Data breach notification",
    "Data subject rights management",
    "Data processing agreements"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Health, Wellness and Fitness",
    "Medical Practice",
    "Hospital & Health Care",
    "Banking"
  ],
  "user_reviews": [
    "The customer support is a little lacking at times but it is reassuring knowing that if and when we need to call upon the higher ups in the company they respond quite quickly.",
    "The Customer service and follow up on tickets has been open ended for most of our issues and most things do not get resolved or get a clear answer.",
    "The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process.",
    "Integration is fair with our current vendor and we hope to transition to another EHR vendor soon to have more integration flexibility.",
    "I enjoy the real time eligibility and the clean looking and easy to navigate portal.",
    "Saves time and hassle during check-in process and so easy to use.",
    "We are able to reach out to patients via text/email to confirm the patients, check eligibility and benefits, and collect patient demographics and copays, all without needing an extra employee.",
    "The feature that I appreciate the most is the eligibility check. Our PM software was down for one whole day and our Insurance and Authorizations team was able to still operate business as usual, which is important when you have 200-500 patients a day. Implementation was relatively easy due to the weekly check ins with [SENSITIVE CONTENT HIDDEN], they are the best!",
    "I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficient.",
    "I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps.",
    "Quicker flow in our practice. Insurance verification is great benefit."
  ],
  "ratings": [
    "4.6 out of 5 stars (Capterra)",
    "4.7 out of 5 stars (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2004",
  "integration_partners": [
    "HIS",
    "PMS",
    "EHR software products"
  ],
  "id": "SW1111",
  "slug": "clearwave",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clearwave.json"
  }
}