JSON twin: https://www.healthaidb.com/software/clearbalance.json
ClearBalance HealthCare
https://clearbalance.org/solutions/
ClearBalance is a patient financing platform that offers interest-free, extended-term payment plans and a provider-focused financial ecosystem to help health systems improve collections and patients manage out-of-pocket medical bills.
ClearBalance HealthCare provides hospitals and health systems with a patient financial ecosystem including interest-free/revolving payment plans, patient self-enrollment and portals, provider/RCM portals, call-center support, and analytics to optimize revenue cycle performance and patient payment experience.
unknown
1992
Servers located and operated in the United States
P0350
2025-09-07
commercial/proprietary
Contact vendor for pricing and program setup; institution-level contracts and onboarding required.
enterprise_quote
1992
product
1.0
{
"company_name": "ClearBalance HealthCare",
"company_url": "https://myclearbalance.com",
"company_offices": [
"United States"
],
"company_founding": "1992",
"product_url": "https://clearbalance.org/solutions/",
"categories": [
"administrative",
"patient-facing",
"financial",
"revenue cycle management",
"patient financing"
],
"market_segment": [
"enterprise"
],
"links": [
"https://myclearbalance.com",
"https://clearbalance.org/solutions/",
"https://myclearbalance.com/About",
"https://myclearbalance.com/contactus",
"https://elion.health/products/clearbalance",
"https://www.prnewswire.com/news-releases/clearbalance-healthcare-achieves-1-ranking-in-patient-financing-services---a-best-in-klas-2024-recognition-302062390.html",
"https://www.bbb.org/us/ca/san-diego/profile/debt-repayment-plan/clear-balance-1126-172014015/complaints"
],
"summary": "ClearBalance is a patient financing platform that offers interest-free, extended-term payment plans and a provider-focused financial ecosystem to help health systems improve collections and patients manage out-of-pocket medical bills.",
"description": "ClearBalance HealthCare provides hospitals and health systems with a patient financial ecosystem including interest-free/revolving payment plans, patient self-enrollment and portals, provider/RCM portals, call-center support, and analytics to optimize revenue cycle performance and patient payment experience.",
"target_users": [
"patients",
"hospital billing teams",
"revenue cycle managers",
"CFOs/finance leaders",
"front-desk/registration staff",
"health system partners"
],
"specialties": [
"general hospital",
"outpatient/ambulatory",
"surgical services",
"emergency medicine",
"oncology",
"cardiology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and program setup; institution-level contracts and onboarding required.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Patient financing programs (tailored financing, no-interest options)",
"Self-pay revenue cycle management & optimization",
"Accounts receivable services and account resolution",
"Automated workflows for billing and collections",
"Patient portal (MyClearBalance) and provider portal (ClearPath)",
"Patient engagement and communications (Doorstep™ platform)",
"Live US-based call center for patient financial support",
"Revenue cycle analytics and reporting",
"Accounts reconciliation",
"Financial counseling and patient education programs"
],
"optional_modules": [
"Patient portal integration",
"Automated communications/workflow orchestration",
"Custom engagement campaigns"
],
"integrations": [
"Epic",
"MyChart",
"Electronic hospital information systems (HIS / other EHRs)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Industry-standard physical, technical, and administrative safeguards"
],
"privacy_features": [
"Financial privacy notice for financing applications",
"Cookie/analytics controls and disclosures",
"US-based data processing disclosure"
],
"data_residency": "Servers located and operated in the United States",
"customers": [
"Hackensack Meridian Health"
],
"user_reviews": [
"Has anyone used clear balance with a hospital? billing department said they won't allow monthly payments under $800 on my $5,000 ER bill.",
"Debt collection — ClearBalance shows up as an option; people report it can feel like the hospital 'loans' the amount and you then make monthly payments.",
"I had to produce lots of paperwork (taxes, income, etc.) — it functioned like a financial assistance/program rather than an instant loan.",
"I saw that they don't report to credit agencies but I'm not sure how it affects credit or collections in practice."
],
"ratings": [
"KLAS Research — ClearBalance HealthCare Professional Services: 94.1 overall score (KLAS Research)"
],
"support_channels": [
"phone",
"email",
"call_center",
"patient_portal"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "1992",
"integration_partners": [
"Epic",
"MyChart"
],
"id": "P0350",
"slug": "clearbalance",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/clearbalance.json"
}
}