clear

JSON twin: https://www.healthaidb.com/software/clear.json

Company Name

CLEAR

Product URL

https://identity.clearme.com/healthcare

Company URL

https://www.clearme.com

Categories

Summary

CLEAR (Clear1) is a biometric-driven identity verification and access platform for healthcare that provides reusable patient and provider identity verification to streamline check-in, account recovery, and secure EHR access.

Description

CLEAR provides multi-factor identity assurance (biometrics, document checks, authoritative source corroboration) designed for healthcare workflows. It supports IAL2/AAL2-compliant verification, integrates with IAM systems and Epic/MyChart, reduces duplicate records and fraud, and accelerates patient check-in, call-center recovery, and secure access to medical records.

Api Available

yes

Certifications

Company Founding

2010

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0349

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and implementation; enterprise contracts and demos available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2010

Security Features

Specialties

—

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "CLEAR",
  "company_url": "https://www.clearme.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2010",
  "product_url": "https://identity.clearme.com/healthcare",
  "categories": [
    "administrative",
    "identity verification",
    "security",
    "patient-facing",
    "workforce onboarding"
  ],
  "market_segment": [
    "enterprise",
    "consumer",
    "health systems"
  ],
  "links": [
    "https://www.clearme.com",
    "https://identity.clearme.com/healthcare",
    "https://identity.clearme.com/product-overview",
    "https://identity.clearme.com/product-integrations",
    "https://docs.clearme.com/docs/getting-started",
    "https://ir.clearme.com/sec-filings/all-sec-filings/content/0001856314-25-000008/0001856314-25-000008.pdf",
    "https://www.g2.com/products/clear-verified/reviews",
    "https://identity.clearme.com/post/introducing-clear1-the-future-of-identity-assurance",
    "https://identity.clearme.com/post/wellstar"
  ],
  "summary": "CLEAR (Clear1) is a biometric-driven identity verification and access platform for healthcare that provides reusable patient and provider identity verification to streamline check-in, account recovery, and secure EHR access.",
  "description": "CLEAR provides multi-factor identity assurance (biometrics, document checks, authoritative source corroboration) designed for healthcare workflows. It supports IAL2/AAL2-compliant verification, integrates with IAM systems and Epic/MyChart, reduces duplicate records and fraud, and accelerates patient check-in, call-center recovery, and secure access to medical records.",
  "target_users": [
    "patients",
    "clinicians",
    "health system administrators",
    "IT/security teams",
    "call center staff",
    "registration/front-desk staff"
  ],
  "specialties": [],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and implementation; enterprise contracts and demos available.",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Biometric authentication (selfie-based verification)",
    "Document verification/checks",
    "Account creation/onboarding",
    "Account recovery",
    "Call center verification",
    "Patient/employee/vendor check-in",
    "Reusable single identity across ecosystem",
    "IAL2-verified access to medical records",
    "Real-time identity verification",
    "Fraud reduction and duplicate reduction"
  ],
  "optional_modules": [
    "Epic/MyChart native integration (under construction)",
    "Workforce identity/onboarding module"
  ],
  "integrations": [
    "Epic (MyChart)",
    "Identity and Access Management (IAM) systems"
  ],
  "data_standards": [
    "IAL2",
    "AAL2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "IAL2",
    "AAL2"
  ],
  "certifications": [],
  "security_features": [
    "Biometric verification",
    "Document verification",
    "Authoritative source corroboration",
    "Account recovery protections",
    "Real-time verification workflows"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Community Health Network",
    "Orlando Health",
    "Wellstar Health System",
    "Hackensack Meridian Health",
    "Tampa General Hospital",
    "Surescripts",
    "Healthix",
    "Memorial Healthcare System"
  ],
  "user_reviews": [
    "I don't really feel comfortable giving my information to CLEAR for identity verification.",
    "My job sent an email saying we'll be using the Health Pass service by CLEAR starting Monday — feels like being forced to use it at work.",
    "Epic is using CLEAR for identity proofing patients to access patient portals and stuff — it's showing up behind the scenes a lot.",
    "CLEAR's selfie-based verification sped up check-in at my hospital but I was uneasy about biometric data being stored.",
    "They rolled out CLEAR in our system for employee access — it reduced manual checks but added a new login flow to learn."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "FAQ/knowledgebase",
    "help center/ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2010",
  "integration_partners": [
    "Epic (Epic Toolbox / EpicCare Link)",
    "Nordic",
    "Nirvana",
    "Healthix",
    "Surescripts"
  ],
  "id": "P0349",
  "slug": "clear",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clear.json"
  }
}