Clarity

JSON twin: https://www.healthaidb.com/software/clarity.json

Company Name

Clarity Software Solutions

Product URL

https://clarityssi.com

Company URL

https://clarityssi.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• communication
• patient Engagement
• Clinical
• Administrative
• Engagement

Summary

Clarity Software Solutions provides a communication, correspondence, and engagement platform tailored for healthcare payers, delivering over 150 million member communications annually to enhance member engagement and satisfaction.

Description

Clarity Software Solutions specializes in producing and delivering member communications for healthcare payers, including ID cards, letters, EOBs, member guides, and more. Their platform emphasizes personalized and dynamic messaging to drive member action and improve customer experience. Trusted by over 100 payer clients, Clarity ensures timely delivery with a 99.8% on-time rate. In August 2025, Clarity was acquired by mPulse to unify the consumer health experience. ([clarityssi.com](https://clarityssi.com/?utm_source=openai))

Api Available

yes

Certifications

• HITRUST CSF
• HITRUST r2
• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2007

Company Offices

• United States

Compliance

• HIPAA
• HITRUST CSF
• NIST
• ISO
• COBIT
• SOC 2
• GDPR
• HITECH
• ISO 27001

Customers

• 100+ payer clients

Data Residency

US/EU regions

Data Standards

• HL7 v2
• FHIR
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• ID Cards
• Member Guides
• 1095-B Forms
• SBCs
• Kits
• EOBs
• Letters
• Invoices
• ANOCs
• EOPs & Payments
• Mobile & e-Delivery

Id

SW2819

Integration Partners

• mPulse

Integrations

• Epic
• Cerner
• AllScripts
• eClinicalWorks
• Salesforce
• HubSpot
• Microsoft Dynamics
• Sage
• Infor
• Oracle
• Epicor
• Lab Software
• Pharmacy Software
• Shipping Providers
• Tax Providers
• Payment Providers
• Inventory Applications
• ERP Systems
• CRM Systems
• EMR-EHR Systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Utilization Management Letters
• Bulk Shipments
• Equipment Scans
• Manifest Import
• Open Jobs
• Process Jobs
• Scan Verification
• Material Design & Dispatch Control

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

contact vendor

Pricing Model

subscription

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW2819

Product Name

Clarity

Ratings

• 4.7 out of 5 stars on G2
• 3.8 out of 5 stars on G2
• 3.7 out of 5 stars on G2
• 5.0 out of 5 stars on G2
• 3.5 out of 5 stars on G2
• 4.5 out of 5 stars on G2

Regions Available

• United States

Related Urls

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP

Specialties

• Healthcare Communications
• Member Engagement
• Personalized Messaging
• Customer Experience

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• payers
• healthcare administrators
• member engagement teams

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience.
• We found Clarity to be extremely supportive and professional from implementation to launch.
• Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Clarity",
  "company_name": "Clarity Software Solutions",
  "product_url": "https://clarityssi.com",
  "company_url": "https://clarityssi.com",
  "related_urls": [],
  "product_code": "SW2819",
  "summary": "Clarity Software Solutions provides a communication, correspondence, and engagement platform tailored for healthcare payers, delivering over 150 million member communications annually to enhance member engagement and satisfaction.",
  "description": "Clarity Software Solutions specializes in producing and delivering member communications for healthcare payers, including ID cards, letters, EOBs, member guides, and more. Their platform emphasizes personalized and dynamic messaging to drive member action and improve customer experience. Trusted by over 100 payer clients, Clarity ensures timely delivery with a 99.8% on-time rate. In August 2025, Clarity was acquired by mPulse to unify the consumer health experience. ([clarityssi.com](https://clarityssi.com/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "communication",
    "patient Engagement",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Communication",
    "Engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "payers",
    "healthcare administrators",
    "member engagement teams"
  ],
  "specialties": [
    "Healthcare Communications",
    "Member Engagement",
    "Personalized Messaging",
    "Customer Experience"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "contact vendor",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2007",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "ID Cards",
    "Member Guides",
    "1095-B Forms",
    "SBCs",
    "Kits",
    "EOBs",
    "Letters",
    "Invoices",
    "ANOCs",
    "EOPs & Payments",
    "Mobile & e-Delivery"
  ],
  "optional_modules": [
    "Utilization Management Letters",
    "Bulk Shipments",
    "Equipment Scans",
    "Manifest Import",
    "Open Jobs",
    "Process Jobs",
    "Scan Verification",
    "Material Design & Dispatch Control"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "AllScripts",
    "eClinicalWorks",
    "Salesforce",
    "HubSpot",
    "Microsoft Dynamics",
    "Sage",
    "Infor",
    "Oracle",
    "Epicor",
    "Lab Software",
    "Pharmacy Software",
    "Shipping Providers",
    "Tax Providers",
    "Payment Providers",
    "Inventory Applications",
    "ERP Systems",
    "CRM Systems",
    "EMR-EHR Systems"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITRUST CSF",
    "NIST",
    "ISO",
    "COBIT",
    "SOC 2",
    "GDPR",
    "HITECH",
    "ISO 27001"
  ],
  "certifications": [
    "HITRUST CSF",
    "HITRUST r2",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "100+ payer clients"
  ],
  "user_reviews": [
    "Clarity allows us to produce ID cards with integrated bar codes tying important member information right from the card into the claims process. This allows us to further improve our own customer experience.",
    "We found Clarity to be extremely supportive and professional from implementation to launch.",
    "Clarity has an easy-to-use application interface that will allow our team the flexibility to make changes to our SBC templates and content efficiently and cost effectively without having to involve either our own IT resources or Clarity’s."
  ],
  "ratings": [
    "4.7 out of 5 stars on G2",
    "3.8 out of 5 stars on G2",
    "3.7 out of 5 stars on G2",
    "5.0 out of 5 stars on G2",
    "3.5 out of 5 stars on G2",
    "4.5 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "mPulse"
  ],
  "id": "SW2819",
  "slug": "clarity",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clarity.json"
  }
}